In a legal battle that could have been handled differently. The office let my son rack up a bill…read moreover $1000 before notifying me. The bill came to me with no details, no dates, just $$$. The next notice was to appear in court, and now they want to come after my property and personal belongings...wrong, just wrong

Horrid experience here. My mother who is a senior on Medicare and a restricted income went in and…read morehad to pay an exorbitant amount for a crown to be done. She had her first appt and was fitted for a crown, they said that they make them in office and that it would only be a week and they would call her. A month went by and no one contacted her. She called them and were not apologetic about her not being contacted. The crown had been ready for weeks, just no one contacted her. She went in and the crown was put on by a dental hygienist who did not use the UV light to set the crown so the next day the crown fell off. My mother went back in (third time now) and the dentist put the crown on however my mother told him it did not feel right. He ignored this and sent her on her way. She came home and immediately was in pain. She tried to get an appointment and the office was closed. The next day the crown fell off again. This is all unacceptable and now we must pay out again to have a reputable dentist put on a crown the right way.

One of my worst experiences with a Dentist. Never told me I wouldn't get reimbursed for my root…read morecanal. Dr.Sprechman was very rude when I tried to talk to him about it. He actually hung up on me. The office workers were just as bad. I should have realized what kind of a person he is when he called Port Saint Lucie "Port Saint Lousy". What kind of respect does that show for the place where he has his practice.

In my 8 years of working in a hospital setting, I have never seen a doctor treat a patient the way…read moreDr. Sprechman treated me. At first everything was going well and fast like I was the only one there so I thought that was really cool. I was tired just got done working a 12 hour shift overnight at the hospital but was there relaxing while they did what they needed to do. The tech came in a did my x ray and didn't realize she did leave up other patient information but after that the doctor immediately came in and preceded to look at my teeth. He did the tapping and pressure test which didn't hurt but the cold test hurt. I tried to explain to him my tooth does not hurt every second or every time you touch it but he told me that it was not enough proof to prove I needed a root canal. After I said okay in confusion, he confused me even more and said "but who knows you may come in a bunch of pain tomorrow and need one" and that's when I was very confused. I asked him if I still would need one and he said most likely yes. He said he wanted me to get my wisdom tooth looked at instead to see if that helps with the pain but I still might need to come back for a root canal. So I said " so if I come in tomorrow "lying" I'm in a bunch of pain you'll do it?" He stood up, raised his voice and proceeded to say " I can't believe you would say that", " I don't like your attitude", "We can't see you here", etc. He then left the room as I sat in the chair in disbelief ready to burst into tears. He came back into the room told me to get my stuff and leave as he walked me out he continued to yell at me in front of his staff and patients and said he was going to call my dentist to tell them I'm lying. I went to my car and called my mom bawling my eyes out. I'm a girl in my late 20s but yes I called my mom because I have never in my life experienced anything like that. I tried to call the next day to file a formal complaint but the office manager Lindsay said she did not know how too and in my personal opinion she didn't seem to care to help me out or apologize. He did call my dentist to share his side of the story and they booked me days later to re-evaluate. So the delay of care kind of sucked but when I saw my dentist she informed me I will need a root canal on that tooth. That's why they referred me over there in the first place. I didn't ask for a root canal, I was just going through the process my dentist office told me to go. I just wanted to know what my tooth needed to be done the proper way. Maybe it was us not understanding each other, maybe he had a bad night, I'm a very understanding person but how I was treated was not acceptable and I've spoken to a lot of medical doctors about the situation who can agree it was truly unprofessional even if you didn't like the patient you don't treat any human being that way.

Everything went well. Amazing staff and the Dr Humberson is an incredibly nice person. My endo was…read morecompetently completed. As wonderful as the experience was, I hope to never have another root canal. All around, great Endodontist. Don't be afraid...no pain at all. Thanks to Dr.Hoy for recommending her.

I am beyond thankful to this practice for their kindness, professionalism, and integrity. Thank you…read moreso very much. You didn't have to go out of your way to help me, but you did and that deserves recognition. I would have no hesitation in recommending your services.

I am 70, so I have had my share of good ,bad and ugly dentistry…read more I am delighted to say that Dr Simon is the best. Down to earth, no God complex. Super great bedside mannor. He made the Root Canal experience a pleasure. He had to repair a bad root canal from another dentist years ago. But as they say behind every good man is a great woman. Well in this office it all the gals working there. Becky and the others are amazing. They made me feel welcomed, and it wasn't phoney. They really cared about my well being. Price is normal for these kind of specialist. So special Thanks to Dr Ghattas and his receptionist and assistants. Btw i almost never do reviews, but made a exception this time. Job well done.

Dr Dettori did root canals on me that were difficult as my teeth were angled to a difficult…read moreposition. With that said, she is gentle, explains everything, makes and keeps you super comfortable. I'm only sorry the I have no further need for more root canals. Her staff and office staff are talented and helpful. You will not find a better, more helpful office for next step dental care.

I can't believe low reviews for Family Dentistry in Okeechobee. I have been going here forever, and…read morenot once have I had a problem. I can assure anyone to ignore low reviews. They don't pull teeth unnecessarily, nor do they fail to do root canals before a crown. I've had that procedure and had the root canal first. People cannot neglect their dental hygiene for years then blame the dentist. The quality is above reproach by anyone-BUT I do go every six months so they can spot what if anything is going on. This is the most dedicated group of people I've ever worked with for dental care from the receptionist to the dentist. They really do care and ALWAYS go the extra mile to be sure everything it correct.

Pull two teeth that didn't need to be pulled and left one that needed to be pulled never had my…read moremouth hurt so bad after tooth was full of I think she broke one off and left the root in there would not go there

If I could give zero stars, I would. I called this office and specifically asked if they did the…read morework I needed. They said they absolutely did and I made an appointment. I drove 1/2 hour each way and waited in the waiting room and finally saw a dental assistant. The dentist breezed in for one minute and told me they did NOT do this work and they would have to refer me to someone else. He never even looked in my mouth. What? So I get the referral, called the referral dentist, and they don't do the work either. Casto's office just wanted the referral fee and WASTED MY TIME to do it. Never will I go to this office again. I am blasting this all over the internet. People need to know. Really a terrible mean thing to do to people. I will never pay a referral fee to this office. Even my dental insurance rejected their claim. They know.

i was told by my dentist i needed root canal, and even having had them in past i was not looking…read moreforward to it. however once i arrived, the staff was very friendly, i was called back within 5 mins of arriving, his nurse was so sweet. Dr Casto is very calming and gentle, he did confirm i needed root canal and set to work on it, i felt absolutely nothing, and it was done in less than 30mins. Amazing work, if i ever need another procedure i will be calling their office.

The Gutierrez Team knows the apprehension people may have when visiting their dentist so they make…read moresure to make you feel welcome and comfortable when you're there. Everyone in the office works together as an awesome team. Dr. Gutierrez is an amazing dentist and does excellent work. You won't be disappointed with the service.

I have worked with this team for 35 years and wouldn't recommend going anywhere else! I can assure…read moreyou will have a great experience and be taken care of with a smile as we have all been working together for a very long time ! The dentistry is exquisite

Dr. Ruiz is the best dentist that I've ever been to. Very friendly and helpful staff. I highly…read morerecommend if you are looking for an experienced and knowledgeable dentist.

Excellent care. I've used him for 25 years, never have to wait long, guarantees his work. Does an…read moreexcellent job.

Dr. Morsani came highly recommended for a root canal. I can honestly say this was the best dental…read moreexperience I can remember. Very professional and friendly staff. Made me forget about COVID-19 for a bit.

5 star care from start to finish. Dr John Karpinski is the best in the biz!!! He came highly…read morerecommend by my dentist. Extremely calm cool collected guy.This is the expert you want! Put me right at ease. I was nervous about an infected molar i had that needed quick emergency attention and extraction. Even though they were booked solid, they got me seen within 2 days when a cancelation spot opened up. They reassured me over the phone and gave me peace of mind so i could sleep the night before. Day of, still wasnt feeling my best and hadnt done the "twilight sleep" procedure before but his lovely staff are amazing and helped calm my nerves. Tooth is out! Easy 5 stars highly recommend . Keep up the good work Karpinski crew!!

My brother is a slow healer. After a recent extraction, it has taken him much longer to heal than…read morenormal. Dr KARPINSKI and his staff have been wonderful! They are so kind and caring. We live in Vero Beach and started going to Dr KARPINSKI in 2015 after an unfortunate experience with a Vero Beach oral surgeon. The extra 40 minute drive for us is well worth it! Along with our Cigna dental insurance, the costs are very reasonable! Thanks to Dr Karpinski and his staff.