Lost over 200.00 worth of clothing 2 times he said my dryer is repaired .2 times it melted my…read moreclothes.but will not give me a full refund for incompetence of repair man.

They helped us right after moving in when the movers cut a drain pipe on our washer! They've…read morefixed our ice maker and have the most polite technicians. I trust this business.

This is a scam business do not use them they over charge do sham work and are not licensed to do…read morethe work they are doing. Run fast and find a reputable repair service in the Little Rock area. Once again this guy will cheat you. They will say they are doing repairs charge u for parts then not do the repairs because nothing was wrong with your equipment in the first place.

Wish I could rate 1/2 a Star but sense he showed up the first time we I called is good came to my…read morehome put his head against my refrigerator and said it was a frozen coil,had us to unplug and wait, and nothing happened called him back he said I'm on my way back over,but never showed up,oh did I mention he got 300$ from me this guy is so unprofessional , and not a Man of his work &word. I had another repair man come out and he said something was wrong other than what this guy stated ..I was charged for a part I didn't receive called this guy several times and he never responded to my calls..and when I did only by text he said I was threàting him and blowing up his phone well I just wanted my money back for service not rendered ..he said he would refund my money out if the goodness of this heart and he's a man of his word ,but I haven't received back a cent yet ,I'm sure after this I most definitely will not. . I only want to express my experience.which was not a good one. This guy is not a good repair man I wouldn't recommend him to anyone I care about

He was nice and very knowledgeable. He listened to me and answered my questions. He came to see…read morewhat was wrong with the refrigerator and found out what was going on. He said they will be reaching out to me to replace my refrigerator.

Artificial intelligence was Not programmed to understand simple requests. IE: stop asking the same…read morequestions..that I already answered. Did Not Appreciate waking me at 7:00 in the morning just to inform me that the Human technician would arrive between 8 am and 5pm Again...I was already interrupted too many times to count, only to repeat what I already knew!! I do give Matthew a 5+! He arrived early. Was very courteous, even put on booties when I told him I'd just mopped. He was thorough in explanation of details about the programming of the washing machine. Sears should not only keep Matthew, but give him a raise!!

Terrible service and low-quality work. Please do yourself a favor and do not call these people. Did…read morenot fulfill on their promises and left me high and dry.

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