My experience upon walking in was anything but enjoyable. The woman who works there would non stop…read moretighly follow me-She would go out of her way to follow me throughout the entire store the whole time and would wait standing beside me like 5 ft away. I even told her, "thanks for your help-just looking.," and yet she continued to follow me from the front to the back. It just felt almost as if they have trust issues..we left after being there 10 mins from this. Not a friendly message this sends.

Today my flooring was scheduled to be installed. There was only one problem- Erika was too busy to…read morecall me to let me know the flooring had arrived! It came in last Thursday- according to Erika, when she was busy. Apparently she was also too busy to call on Friday and also too busy on Saturday. She rested on Sunday and the store was closed. Monday morning I must assume she was still too busy because I did not get a call from her - I called her to find out if my order of thousands of dollars (already paid for) was lost or could she call the manufacturer, etc. any number of things that could possibly help me- and her quick reply was "oh, it is here... it came last Thursday... I've been busy. " This is the worst possible customer service experience I've ever had. If not for it being a prepaid custom product I would have cancelled. I will never recommend this company to anyone. I would give it ZERO stars if I could

I am very happy with the work done. I needed new floor in…read morethe kitchen, guest bathroom, and hallway. The pricing was reasonable, the service great: not a long wait, great communication, very professional and easy to work with installers. Good work quality, kept the place super clean. Highly recommend.

Best people to ask any questions on tile or really any flooring issues that may arouse. Very…read morefriendly and just really awesome to talk to. I'm from out of town on a big job.They made me feel like family. Thank you I get excited to come see u guys!

I was very impressed with the quality of product I was able to get from the Modern Floors team and…read morethe price was great. Nathan helped me find a wonderful Mohawk LVP that looks like real wood, is a wonderful oak color and cost less than what was at my local Lowes. He also helped me set up will call at the Mohawk facility in Portland and I saved the delivery fee. This flooring is for a community center and needs to stand up to lots of traffic. It looks great and brightens up the entire space. Thank you Modern Floors team!

I was on a tight timeline to replace the carpet in my home I was buying. Chris Case was my salesman…read moreand he was EXCEPTIONAL! He went out and measured that day and had some carpet in stock that I got a great deal on. He let me know he'd be on vacation and Nathan Coney would be the contact person on my day of delivery. He also was awesome! The installers Grant and Brittany were amazing! He has 40 years experience and it shows! They worked really hard, paid attention to every detail. Very nice people! Very wonderful experience! Everything was done as promised, on time, on a tight schedule!

I can't say enough about Matt and Sommer! Great people to hire if you want quality workmanship. I…read morehad some particular concerns and Matt addressed each one and my install went better than I could have hoped for. They definitely will have my future business.

I used West-coast flooring to install carpet in my new home. They came highly recommended by the…read morestore I purchased the product from. I'm torn by this review because the installation of the product was professional and it turned out beautifully. It did take quite awhile for them to come to install, but that was understandable due to the high volume of need in my area. The problem I have with the business is that I sent several remnants of carpet with them to have rugs made for my home, and it has been 8 months and I have not gotten the rugs. I have made several calls to the business and was assured that progress was being made. The business has never contacted me in the 8 months. I even left a message asking them just to let me know if the remnants had been lost and there was no reply. The carpet was very expensive and had I known this would be the situation I would have gone with the company I originally purchased the carpet from. This is unfortunate as I really enjoyed working with Matt and his crew.

Oregon Coast Carpet Cleaning is fantastic! Very professional and a quality clean. They focused on…read moremy particular concerns and answered all my questions. I had some high-traffic areas and a few doggy accident spots. All taken care of! They have given my carpets a new life. Really great pricing, too. I am so happy with the results of their service!

From the owner: Offering quality and affordable carpet and upholstery cleaning, as well as hard floor care services…read morefor residential and commercial clients. I utilize top of the line equipment and products, including trunkmount system. Quick return calls and prompt scheduling. Great attention to detail and rapid dry times leave your floors and furniture looking bright and fresh again! Locally owned and operated with 17+ years experience.

David did a wonderful job of cleaning some very dirty furniture. The price was reasonable. I would…read moredefinitely recommend him and will use the service again.

We've used this business before and they did an excellent service on our carpet and upholstery. So…read morewe called them again and they came out on July 1, 2025 and they did a tremendous job on our carpets and upholstery. Thankyou Marinucci's

Extremely disappointed; made an appointment, moved furniture in preparation, and waited for an hour…read morefor a no show. Have since called multiple times and have left many messages -still haven't heard back! Rented a Rug Doctor from Safeway and haven't looked back!

We had an appointment made a week in advance for a carpet cleaning and they just didn't show up for…read moreit. Very disappointed as it was required for our rental as we were moving out and were then stressed about what we needed to do. Was unable to get ahold of them on the phone as well.

Nathan is personable, professional and experienced - he worked for with Atiyeh Brothers, the best…read morein Oregon. We are very fortunate to have him here in Coos County!

Just had our carpets cleaned by Coos Carpet Care excellent job looks like new . Arrived on time…read morethorough job. Nathan walked through with me to see any problem spots before he got started great customer service!! And the topper was a care packet with spot remover included... very nice will definitely call on them again.

Wow,I sure wish I would've looked at the reviews before hiring them ,I have a 34 foot RV that I…read morewanted cleaned before I moved into it ,empty,by the way,the woman that answer the phone said we don't do RVs and then eventually she said OK ,but you have to pay upfront and it was hundreds of dollars ,the guy comes with a little sack of offbrand cleaning supplies ( 3bottles)my son was there to over see it, not a kid my son is 40 , The guy made all the excuses in the world ,oh wait the first day he didn't show up (he said he lost his keys )he came the next day and then he didn't even bring a vacuum cleaner he said he come back the next day to vacuum .. my son said there's a built-in vacuum cleaner in the RV plus we have one in the house you can use ,my son said he would walk in rv, & say what about this or this?the guy would say I can't see that good, then my son would come back & say what about that? The guy had some many excuses!!! My son sent me pics, WOW, it was the worst job ever, I called the office, she said that's why we don't do RV, I said (what the H does that have to do with anything? ) she didn't say anything back,I said either refund my money or have it done right, she sent someone out the next day for 2 & 1/2 hrs, my son said it smelled better, lol,but no, I was not happy at all with this , so sad that I payed so much $, and I've been cleaning it since I got here, wiping down things,vacuuming,cleaning & scrubbing bathroom floor, It's,34 feet, come on, by the way I use to clean RV's when I was young in 100 plus heat, I know what it takes, I could wipe one out top to bottom in 6 to 7 hours, & it would shine, so plz look for someone else, too bad because I was gonna use them to do my sons house, as a gift to them, but I'll read reviews b4 doing that!!!!

Wish I would have read the reviews before hiring these people...we came home earlier and found the…read moreowner/son taking a shower....no I am not kidding