The parts department was great, had what we needed and answered a lot of our questions.read more

Terrible customer service, very rude people to deal with. Would never go back. Order your…read moreappliances from Home Depot or Lowe's they deliver most. And a lot cheaper.

I bought a new LG OLED TV and needed a Technician to set it up…read more I contacted Oregon Satellite, and spoke to Kareena. She was very sweet. She got me on the schedule and literally, the very next day, a Technician came to our house and set up our new TV. He was so very kind and knowledgeable. He had been to our house 20 years ago, and did an installation for us. He remembered my dear Dad, who is now in Heaven I cannot say enough good things about Oregon Satellite! They are the best!!

I'm writing this review because I asked John, of Oregon Satellite, what could I give in return for…read morethe great customer service and he said 'Nothing at all.' So I promised him I'd write a review on Yelp and he said that would be awesome. Here it is... Yesterday, I ordered 65 feet of Cat5e ethernet cable to ensure an uninterrupted connection for my home office internet needs. Brett answered my call and had me come in which I did. Brett welcomed me and proceeded to cut not 65 but 72 feet while charging me for only 65 feet (plus the 2 connectors on the ends). Nice! I hung the cable this morning and the extra 7 feet was a perfect call on Brett's part. Very nice! Excited, I plugged the ethernet cable into my laptop and....nothing. Got no LAN connection. Only my wifi connection which is not reliable for business calls. Man, was I disappointed. All the goodwill I felt went sour. When I called I was told by Christina that Brett was out for the day. No bueno! I told her my situation and she arranged for John to come out and have a look since I had already hung it. When John arrived he tested the line and sure enough there was an issue with it. It was a simple mix-up by Brett when he tied the connections pieces which can happen every now and then. I get it. I know I don't always hit what I'm aiming for in my job as a high school English teacher to at-risk youth. Anyway, John made the repair onsite and applied himself diligently to the task. When he was done I had a connection. Hallelujah! I thanked John and asked him what I could give in return. And now you know. Oregon Satellite provided outstanding service and went above and beyond to help me and I thank them for that. By the way, my at-home internet service is not with Oregon Satellite; I only made a one-time purchase of ethernet cable.

Time to replace the old worn out chest freezer. After 3 failed stops, I landed here at Kelly's…read moreAppliances. I wish I had just come here first as they had the right size model that I wanted at the price point I was looking for. Most importantly to me is that they had it in stock right now! No fumbling around with delivery schedules, just get it in my truck and let me get it home. Now it's in place and functioning beautifully! The store is a lot larger than I had anticipated and stocked with a huge variety of appliances, like everything any home would need. Walking in I was greeted and offered help immediately. No wasted time here as the staff are very friendly and helpful and walked me right to the unit I was looking for. This was such an easy and pleasant experience that I will come here first next time.

Nice selection. We purchased a washer and had a very smooth time through the process. Set up a…read moredelivery quickly and that end of it was seamless. We're all looking for price/service/selection and Kelly's delivered on all counts. Recommend

The service was spot on and the repair to the dishwasher was done quickly. Couldn't give 5 stars…read morebecause the gentleman was a bit too rude for my husband and I. We need another appliance repair and my hesitation is because he was so unpleasant. But then, we didn't ask for a friend, just a good repair man.

Amazingly prompt and responsive. Quick service and reasonable pricing. Highly recommended!read more

I'm never going anywhere else!!!! Nick and Co. are the absolute BEST . So convenient and he knows…read moreso much about all the appliances. Takes time to help me with any issues or questions I have. I have purchased my refrigerator.microwave . Washer and dryer and everything has been working great for years

Great service, quick response and Derek and were so nice and fun!…read more Thank you Fergusons for being such a dependable asset to Cottage Grove for so many years.

Totally customer friendly and helpful from start to finish. We needed a new microwave and it was…read morepurchased and installed within 48 hours. We would recommend Tim's and staff to anyone looking for quality products and service.

Our recent experience has reminded me that going local is the way to go…read more We needed a new dishwasher recently and decided to purchase through one of the two chain garden/home improvement stores. The service was "meh" but we persevered. After waiting for two weeks for any movement on the company, we decided to go down the street to Tim's and see what options they had for dishwashers. While the selections were few, they had one dishwasher that had what we wanted (of COURSE we want the third rack...doesn't everyone?)...and though it was more expensive than we originally planned on spending (at the box store), it was ready for purchase and installation. We paid for it and waited for a phone call to have it installed...and what do you know? We were called within two days and the actual dishwasher was installed within three days of the call! The person who installed the dishwasher was professional, respectful, and determined to install the product completely and correctly! We are still waiting to hear from the box store for next steps on purchasing a cheaper dishwasher...it's now been a month since we started the process with them. I kind of hope they do call so that I can rave about Tim's and their speedy service. Oh, and that we ended up purchasing a more expensive product. Go local, my yelping friends!

Well my stuff came and Terry at Sears was very helpful. I still had to pay for delivery. Remember…read morethe days when you spent a small fortune and delivery was included. Still Terry was very nice. I will raise this to a three star. It would have been a five star but this pushed my anxiety through the roof.

Issue still not resolved. Owner not responsive to my concerns. Paid 900 dollars for a dishwasher…read morethat doesn't work and I cant get it fixed or my money back . Spent hours and hours of my time on this and stil no solution. Owner feels his time is valuable and this is my problem. I dont think a business should operate if it can not provide the service it is supoosed to offer.

I took my vacuum in for repairs, first thing Joe told me was "I have a better vacuum than that and…read moresmaller if we can't fix this one". The power head of my Electrolux quit working gradually, I thought it was in the elbow into the power head turns out I was right after she checked everything else. They said they could order a part and fix it for me . About a week later I go get my vacuum and it works for about 7-8 months then gradually stopped working just like before. I figured I couldn't hurt it so I took it apart found the problem, wire connection in the elbow to head the part that should be new. The protective stuff around wires was all frayed, scuffs all over the part it is NOT a new part. I took the part and paperwork in to the store and talk to them. They show me the invoice for the new part and I'm told "I believe my worker". Then he says "we always send the old part with the customer, where is that? I told him I wasn't given an old part just my vacuum and the bill for $104.95 parts and labor. I was ripped off , charged for a new part and installation and all they did was reattach old wire which didn't hold. I will never use or recommend The Electric Hospital again..

Great service here and knowledgeable staff. Staff person checked Miele vacuum cleaner on the spot…read more Realigned cover and got machine working while I observed and charged me nothing. The problem? I had replaced the vacuum bag with a Miele knockoff. Not a good choice on my part as the lid to the Miele jammed initially and the machine would no longer start. Even when the lid was realigned, the hose would not click into place. Staff also bandaged up a cut on my hand which I acquired when, at my car, I removed the knockoff bag. After the first aide, I purchased genuine Miele bags. Comparing the genuine article with the knockoff, it is apparent why the knockoff was so capable of doing damage to me and my machine. Thank you, Electric Hospital.

These guys took the extra hour to to take the doors off the frige to make sure it got in to my home…read moreand then put it back together, made sure it was okay and were great sports about it!!! Thank you. I love my new frige!!!! Anthony and Eric, my delivery men were fantastic!!

Ace IS the place with the helpful hardware man! Small purchase (glasses repair kit) but totally…read morewilling to help us find it and also a set of tiny screwdrivers to keep in the car. Oh and a tootsie roll, thank you hahaha of course they were helpful - always happy to come upon an Ace when in need

Gavin was very helpful. GREAT Customer Service; rare to see such great personality; if he does not…read moreknow the answer, he will reach out to someone who does!!! Keep it up Gavin and the world will be your oyster!!