Shoji is our Marriage and Family counselor and is the best therapist we've had by far! We started…read moreseeing improvements within our familial relationships quickly taught each of us the importance of listening to each others story, respecting opinions, setting/adhering to boundaries, rebuilding trust, all while she was subtly reinforcing our faith in God. We are blessed to have her in our life.

From the first person I spoke with, who then referred me to Michelle, I felt a sense of caring and…read moreempathy. They were genuinely concerned with my well being, and I felt immediately at ease. After meeting with Michelle, I felt extremely positive. She was kind and professional. I highly recommended this center if you're looking to change some behavioral patterns and want to become a better person.

I cannot say enough great things about my counselor, Jason Spencer LCPC. He is insightful,…read morecompassionate, experienced and truly cares about his clients. I have been seeing Jason for over a month and he has gently guided me through many difficult times. I'm so blessed to have found someone so amazing. I would highly recommend Jason Spencer and any of the Behavioral & Counseling Services staff to friends and family. Miguel Sanchez

This is a true family practice. Anyone who is in need of assistance they will find a fot for you…read more The owner care about both their staff and clients they work with. From your first contact to continuing care your needs will be meeted and exceeded.

I had to make an appointment to talk to a psychologist. When I called and spoke to the office staff…read moreeveryone was very professional and pleasant and very kind. They listen to what you need and get you appointment quickly. The counselor I had was very professional and made it extremely easy to speak to her. I felt very comfortable speaking to her. Highly Recommended

Highly recommend to anyone seeking help. Calls return that same day. Dr. Bibby and Dr. Casiano are…read morevery knowledgeable and truly care about you.

Rebecca is an awesome marriage counselor. She is so easy to talk to and made both of us feel…read morecomfortable. After our first session, we walked away feeling like she is going to be able to guide us through this tough time in our life.

From the owner: Pivotal Counseling Center takes pride in providing the best psychological counseling service to the…read moreLake in the Hills IL area. Our specialties include couples counseling, individual therapy, addiction counseling, marriage counseling, mental health counseling, depression counseling. We offer counseling for children, counseling for teens and counseling for adults. We are community of therapists with a mission to support people on their journey to wellness and recovery. Believe in the possibility of a happy ending and you may just get there!

I found Alicia through a networking group. I met with her and connected immediately! She is…read morepersonable, insightful and can relate to me. I began using her services several months ago and have already seen improvements in my emotional and professional life. She is definitely someone you want to have in your corner for encouragement!

I have been a client of Alicia for almost 8 years. I could barely leave my house when I met her…read more With her coaching and hypnotherapy I have achieved success personally and professionally, I wouldn't have thought possible 10 years ago!!

My experience having been treated here was relieving at first as I really needed serious attention…read moreand help, but slowly became unprofessional. This is not the location to choose if you are looking for long-term healing. The advice and insight I've been given felt like a bandaid compared to a lot of the complex and deeper issues I was struggling with. I didn't feel care or empathy at all from Katarina. The office started ghosting me, and have not gotten any response from her. Coming out of my sessions I felt unimportant, I felt like my issues and struggles didn't matter. This place didn't feel like a lighthouse. Matters got worse when I was asking for a note, or signing papers for work. The attitude towards me became cold. If it was out of their capabilities, I wish they tried referring me to a different location, helping me reach out to the actual help I needed. I felt so lost and stressed especially in the state I was in already. I felt threatened to have a session or not. Please, take the time to listen, be patient, understanding, responsive, and act with care as all these patients are going through tough times. Edit* After writing this review, I experienced an unsavory set of actions in order for me to take down this review, thus slowing my healing process. I have no doubt they have helped individuals before, but the unsavory actions indicate large red flags for this business. I advise caution. After every session, Katarina would just walk away like time was up that's it. I just felt like a stranger that she had to talk to for one hour and then that's it. Being a social worker, I felt it lacked the empathy and warmth. I've never felt as if she tried to understand me. I switched to my old psychologist and after just one session with him I felt hopeful. I expressed my concerns and he showed me empathy and a willingness to work things through.

Extremely disappointing and a waste of money if you present an issue of complexity. Be aware this…read moreis the kindergarten of therapy. You can get better information, advice and direction from YouTube or podcasts. There are several highly trained and experienced therapists that you access for your specific concern. Unless you lack any self awareness, and even then, either these therapists are oblivious or simply don't have a level of skill or any follow through necessary. If you don't return, no one follows up. May as well just use a free, more highly specific resource. I was advised to take action that is opposite of that for dealing with someone with the issues presented and would've further antagonized an already dangerous situation. Presented with the caveat they really don't know. I am not paying to get advice from someone who doesn't know! I can get bad advice for free, on my own time and not have to drive! Maybe try online therapy that isn't as expensive and time consuming and offers more alternatives for your specific issue. Extremely disappointing. Do not recommend.

Highly Recommended!…read more This is a practice that has truly demonstrated how much they care for one another and their clients. Therapists are courteous and prompt. Clients feel at ease interacting with their caring administrative staff. The office provides a peaceful space to process life events while instilling confidence to take on the days ahead.

Called the office to set up an appointment to have my son evaluated. He filled out all the forms…read moreand was told that someone would call him for a assessment by the receptionist. When the therapist called, after hearing what my son needed help with, she replied I'm so sorry you were given to the wrong person I cannot help you. We were charged for this and they refused to give her money back. My son never got an assessment or any help.

I have been using the services of this awesome group since April of 2017. My life has gotten better…read moreand better every year. I can't recommend them enough. I have sent so many others to see them that I probably pass out more of their cards than they do. Chris and his dad have put together a great team. I have worked with Maureen for 4 or 5 years now. They go over and above to work with with your schedule and they are the most reasonably priced therapists I have ever dealt with. Look no further. You have found the best.

Just horrible people. Chris Atwater and his father should be ashamed of themselves. After you…read morepaying for everything up front you don't hear from them for months after multiple multiple multiple phones calls. I would recommend taking $400 and throw it in the trash then give them any $$$. 2 of the WORST people that I have dealt with in the behavioral health field. Please don't use this business, you will regret it! Actually my review is 0 stars, I have to click 1 start to submit this review.

This place is TERRIBLE! they don't take basic state insurance.Which is extremely inconvenient. I…read moreliked my doctor so I decided to pay out of pocket for their services AND out of pocket for the medication I need. Suddenly, there are excessive charges on my bill for whatever reason.The site where the bill is broken down does not reflect at all why I was charged so much all of the sudden. Actually doing the maths doesn't add up either.. with a calculator.. so they are just flat out robbing people. Shameful.

I was being treated by Mary Betsy Gamlin for a few years and she was the most helpful provider I…read morehave been to, (I've seen a few over the years). Only reason I left is because I moved out of state, so sad I couldn't keep her! She is genuine, and is all about quality of care and not numbers, unlike most health care systems nowadays sadly (I work in healthcare so I know the system). She is a quality practitioner!