While I could type this GIGANTIC review and gush about how much Dr. Pitts from Clocktower has empowered me and my life, I will keep it simple and say this: Dr. Claudia Pitts is one of the most incredible, kind people I have ever met throughout my 47 years of life. Truly. I have been seeing her in one fashion or another for many, many years. We were first introduced when my father was passing away from Alzheimers and she was a tremendous help at that point. I then started seeing Dr. Terbovic afterwards and she was also fantastic. Over time, due to insurance drama during Covid, I had to switch therapists and they were not even REMOTELY as amazing as Clocktower. In 2023 things changed again and I was able to start seeing Dr. Pitts again. Since that time, my life has truly been enriched by her kindness, direction, and ability to listen and provide guidance and expertise. I have gone through a handful of new situations over the last year and she has been there every step of the way. From the bottom of my heart, THANK YOU to Clocktower for providing such fantastic support and feedback. I truly don't know where I would be without your incredible support! Side note - I noticed that there was a dramatic 1 star review for Clocktower and I kind of chuckle at it because it directly calls out pushing medication (?) however that is not something they even do here (LOL). They aren't psychiatrists, so I sort of laughed at that. It also calls out not being able to get a callback. That has NOT been my experience at all. Julie is beyond amazing (the office manager) and if I can't reach anyone the first time I call, she calls me back within a day or less. In any event, I don't mean to be rude to the 1 star reviewer - just make sure you are leaving a review to the correct business because yeah - they don't prescribe meds here ~. read more

I cannot stress how important Dr. Terbovic has been to my life. I first started seeing her in 2015 with PTSD symptoms of moving back into a place that I had lived with an unsafe person. Ever since, I have seen her at different frequencies over the course of these ten years. She has seen me through early adulthood, first relationships, moves across the country, and so much more. She fosters comfort, allows judgement free zones, and has always ALWAYS helped with me invaluable tools that have helped me conquer my anxiety over the course of these years. I could not be who I am today without her help, guidance and advice. Clocktower as a whole has been fantastic to my family and friends. I've recommended many a therapist to my loved ones. I have family that sees Dr. Pitts - who is so incredible. Family that sees Dr. David. Friends that see Dr. Haeffele. The practice is solid. Julie (billing/appointments/administration) is always willing to work things out and go above and beyond for us. She is a joy to see and work with when insurances are being funky. The day Dr. Terbovic retires, is a day that I will be sorely heartbroken. But I will be forever grateful for her and the work we've done together. read more

I wanted to share with you all the wonderful experiences I have had for the past 20 years. Dr. Terbovic has been an absolute gem of a psychologist. She is a fantastic listener, and offers constructive comments, and does it in a a positive manner. I feel I have grown so much since my first appointment. I am so thankful for Melanie's grace and guidance. I would highly recommend her to anyone. read more

Clocktower Psychological Associates - My lovely roses. - Counseling & Mental Health Near Me - Lake Zurich, Illinois

I have been a patient of Dr. Pitts since 2016 and my family has utilized other Dr's in the practice as well. Dr. Pitts has helped me to navigate several very difficult situations in my life. She has so much knowledge of mental health & lots of patience . I never feel pressured or misunderstood. Because Clock Tower does not administer medication, her resources have helped me tremendously. I have never had to wait more than a couple of hours for a call back and will even check in if neccessary, after hours. I highly recommend Dr. Pitts and Clock Tower. read more

Dr Pitts has been my therapist for almost 15 years now, and I can't adequately capture my gratitude for the many ways she's helped me help myself. I had hair pulling disorder for a majority of my life before seeking treatment--something I was deeply ashamed of and didn't think a professional could help me with. But she did, and she did it with compassion, and I haven't picked a strand since. That's just one of the many areas of my life Dr Pitts has helped me improve. I've driven more than an hour to see her, even when I moved to another state. Her staff is kind and communicative. Not sure what I'd do without clocktower read more

False diagnosis, pushed unnecessary medications, billed credit card repeatedly without authorization, incredibly hard to get a call back, go somewhere else read more

been a patient here for a long time now and am so glad i found my doctor. i tried out a few before and then walked into dr. claudia pitts's office at clocktower psychological associates and never looked for another. i actually stopped going for a few years, however as soon as i needed someone to talk to i knew who to call and had an appointment within a few days if not the next day. This practice offers professionalism and trust. I would recommend giving them a call and booking an appointment to anyone. I know everyone they see is far better off for finding this practice. read more

I'm still a huge fan of Dr. Terbovic, and attended a wonderful class she and Dr. Jazzmin Villanueva held last week on mindfulness. It was absolutely wonderful, and I walked away feeling like I really learned a lot. I will repeat the feedback here that I gave that day, I really hope they hold more classes/seminars, on a variety of topics! The price was incredibly affordable, and especially since a lot of the topics that I can foresee being the subject of a class have reached a buzzworthy status of late, it can be hard to sort through the good from the bad. I found it so useful, and was excited to share with my mom that the app she recommended, Calm, is the same one that came recommended in the course. Dr. Pitts is great, and did a wonderful job with their website, and having had the opportunity to meet Dr. David, he's incredibly professional and nice as well. read more

Dr. Claudia Pitts has been my therapist for over a year and has provided me with excellent care. I have learned so much about myself and ways to recognize and manage my life. read more