What an easy and pleasant experience. Recommended to my neighbor, I took her to get a new walker…read more Dean (owner) immediately greeted and welcomed us. He asked relevant questions, and my neighbor said that weight was a critical factor, allowing her to get it in and out of her vehicle easily. We found the right one! Dean showed us the features of one weighting just over 10 lbs. He was extremely knowledgeable, adjusted the walker to her size. Quick, pleasant, and no pressure sale. The price was definitely lower that expected. We highly recommend anyone needing medical equipment. They are stocked with more items for many different types of needs. Cash sales are given 3% adjustment.

I went in recently to ask for assistance in putting together a rollator-type walker for my sister…read more Dean, the owner, could not have been kinder or more helpful. After unloading the box from my car, he took it in the back and had it assembled in less than ten minutes. He refused to take any money, stating he was happy to help. While he was in his workroom, I walked around the store; he has in stock a large selection of reasonably priced items to fulfill most if not all home medical needs. I will make Dean's store my first stop for medical supplies.

I didn't know where to start...I just picked Medical Department Store Sarasota and was blessed to…read morefind Amber...kind, smart and helpful...rare combination these days! Call Amber with complete trust and confidence!!!!! 941-923-7556 THE BEST! They will deliver! I will recommend to everyone!

My mother needed a powered scooter. We went to MDS and Donna was very helpful in getting her set up…read morewith one. I asked about whether Medicare would pay for it and was told they don't bill Medicare, but I could file the claim myself. I submitted a claim with Medicare and it was denied since MDS does not have a Medicare Supplier number. Now I'm out a LOT of money! MDS does not "guarantee" that Medicare will pay, but what they should say is that they WON'T pay because they don't participate. If I had know this before I made such a large purchase, I would have ordered the exact same thing for the exact same price from Amazon, where I WOULD have been reimbursed (Plus Amazon would have delivered it to my door for free and not charged me a $200 delivery fee-which MDS does) Silly me for trying to support a local company!

While visiting Sarasota, we needed a rental mobility scooter for a family member and was so glad we…read morefound this store. The entire experience was convenient, stress-free, and professional from start to finish. The staff was incredibly helpful, taking the time to answer all questions and helping us choose the right scooter for our needs. The equipment was clean, reliable, and easy to use, which allowed us to comfortably enjoy all that Sarasota and Siesta Key has to offer. Their customer service truly stood out--they were friendly, knowledgeable, and genuinely cared about making sure we had a positive experience. If you're visiting Sarasota and need rental mobility equipment, I highly recommend this store. Their excellent service and quality products made our trip much more enjoyable. Thank you for helping our family member stay mobile and independent during our visit!

Randy was very helpful in showing me the features of a new rollater which he adjusted to fit me…read moreperfectly. If you want personal genuine service and you like to support small local businesses then you should definitely come to Mobility City.

Very knowledgable, very cooperative, and reasonably prided…read more Dave Decker Longboat Key

The owner was incredibly friendly and helpful on teaching my dad how to wear compression socks and…read morefitting him for the perfect size. We both agreed it was well worth the stop for that. Putting them on is a breeze thanks to his help!

I must say if I could give this company 6 stars I would. I had a complicated case beyond their…read morecontrol with an elevator installation. They got done what others would have given up on. Israel Santiago and the crew were more than patient with us. Phone calls and texts were always answered promptly and professionally. The end result was actually better than we had originally hoped for. They made an impossible project happen. They are nothing but the best!

They make it seem like they care about customers but they don't. This company is very rude and…read moreunprofessional. They tried lowballing me on prices. So if you're looking for a professional loyal company... go somewhere else !!! Because they are clearly just out to screw people over and get their money!!

This place is amazing!! They took such great care of my mom, who had to have a mastectomy. Rachel…read moretook her by the hand fitted her with the perfect bra and prosthetic. Very caring, professional! Anyone who is going through this scary, horrid disease, need to call them or go straight in. You will not regret It! And most INS cover it. My mom's tata's look amazing , she was absolutly thrilled! This place has wigs, cute T-shirts, you name it, everything "Fight like a girl" breast cancer needs. Thank you, In the pink and Thank you Rachel! So grateful for You! I HIGHLY RECOMMEND THIS PLACE.

Having a mastectomy and then a chemotherapy draining you physically and emotionally. Shopping is…read morenot easy and a specially to find the right store. In The Pink Boutique impressed me as warm and pleasant place. The most important that Rachel helped me to find things that I need and fit me. My heartfelt thanks to Rachel and staff for professional commitment and support. I feel genuine kindness and care every time I visit In The Pink - Sarasota. I definitely suggest this place for you. Sima

Chris Mayes was not going to give up on helping us find the right wheelchair for my great niece. I…read moreloved that he was not just trying to make a sale, he was invested in our mission to find the right fit for her and he made sure we left happy. Thank you Chris!

I work actively in the healthcare field and would not recommend this business. I had service…read moreperformed on a patient's rolling walker. Unfortunately, I needed to take it back to have it readjusted. This is where the problems started. I made two attempts to visit the store. Both times were early afternoon. There was a sign in the window that they were on service calls. I understand this BUT on my third attempt today the same sign was in the window. This time I called. I spoke to the owner to whom I explained that is was my third attempt visiting his store. His was insolent response was "why didn't you call ahead instead of just coming over again." I said "the hours you have listed on your door are M-F 9:00-5:00 pm are those accurate?" He said "well we are in the shop in the morning, afternoons we are out on repairs and service. You should call ahead before you come." I said, "wouldn't it be fair to your customers to indicate that you are truly in the shop in the morning and that afternoons should be by appointment? I have been to the shop three times now." To this he said, "you are being passive aggressive, call ahead next time." In short, if you want your customers to make an appointment for the afternoons why not indicate that in your hours? We are all subject to hectic schedules, traffic etc. Listing business hours accurately and responding in a professional manner is only good business.

They were very rude, had to ask for help getting the scooter into trunk…read more There was a problem with the scooter and I tried explaining to them. They insisted it was us when we returned it. The scooter didn't always work the first time it was put on. Had to shut it off and wait a few minutes to turn back on again. I think they have defective products. I come here every year, I will never order from the again. Only reason for one star is that was the only way to post

As a traveler on vacation in Florida I can't say enough about the assistance I received from two…read moredifferent staff members. Firstly I told them about my dilemma I was having with my meadow equipment and they referred me to a nurse that led me in the right direction to get the kind of evaluation I needed. They also when I went there made sure I got the type of appliance that I could use in a variety of ways for my situation. Then after my visit to the wound nurse and the doctor's office they gladly found the supplies I needed order them for me an expedited getting them so I didn't have to wait more than a few days. If I lived in the area I would be using their services all the time I can't say enough about their sensitivity in their knowledge of wound care. It was my experience in Florida that it's difficult to find such type of knowledge and they willingly share it without trying to gain any kind of favor. Just some really good people.

I spoke to Dani at Sun Discount Pharmacy in Sarasota Florida to place an order for my medication…read more She was very professional, friendly and knowledgeable. She took care of everything including having the medication mailed to my home which I received a few days after I spoke to her. She provided me with excellent service and I will be calling her back when ready to refill. Unlike the poor customer service I received at the Sun Pharmacy in Bradenton which I will not go back to, Dani made it easy and quick for my request to be taken care of.

Very rude! I called them to get clarification on my prescription, Brittney would interrupt, talk…read moreover me and not allow me to finish my sentences. I asked her to let me to come to my question, and she got a very bad attitude. I tolk her that I am the customer and trying to understand since I don't have her level of knowledge, and I would appreciate if she would be patient rather than getting the attitude. Unfortunately, they are the only pharmacy in Sarasota doing the compound - if you don't have to go here, choose another pharmacy! Walmart pharmacy is million times nicer and more polite!

This is literally the worst Walgreens I've ever been to in my goddamn life. I got a notification…read morenotifying me that my medication was gonna be canceled if I didn't come and pick it up. I've been waiting at this desk for this goddamn medication for at least 2hrs. Now how are you gonna threaten someone that you're gonna throw away their medication if they don't come and pick it up and then make them sit here for 2hrs.

Everything went well. Expeditiously received my…read moreprescription. Staff was polite and extremely accommodating and respectful!