This gym took a turn for the worse when the new management took over. There has been a complete…read morelack of communication to the members about if the gym is open or not during COVID-19. I personally texted Tomm, the manager, asking if the gym was open and his response was "Have you seen the news?" implying, No. then after getting charged for two months of not using the facility I texted again asking if there was a plan for roping and if we were going to be refunded for the two months and he responded saying that they stayed open and there was no way to tell even member. now that I have moved out of town I am trying to cancel my membership and there is no phone number to call listed anywhere other than Tomm's and he has said that he can't end it I have to call "them"... whoever "they" are.... Please read the texts... its actually quite comical. a year ago I would have given this place a 5 star rating... now I would hope this place shut down.

New management looked to be cool. Got to meet them talk to them and felt things would continue to…read morebe work smoothly. Then on 10 August, after I finished my workout and my buddy had 2 sets left to finish his, the main manager asked me to approach and asked me not to train him. I told him I wasn't, I was simply waiting in him up finish his workout. Main Management reiterated I can't train my buddy, but that we could workout together. I explained I wasn't training him I was with him (he was my ride) and I was simply waiting on him to finish. After I spoke with that manager, and we smiled and laughed a bit parted from him and I continued to wait on my buddy to finish his workout. I stood by my buddy, made sure not to talk to him about any gym stuff in case any of the other guys that work there might be listening. Another of the gym owners approached and asked if I was training my buddy. I said no, that I was watching soccer on the TV and waiting on him to finish his workout so we could go. This guy seemed nicer and was more than likely taking orders from the main owner. After we told this nicer owner what the situation was, he seemed to be ok with it as he said nothing more, but here came the main owner telling me I had to leave, that no one can be in the gym for 'free'. I told him that I'm not training my buddy, I told him I can't go anywhere since my buddy is my ride and that there's nothing free about this since we both pay for our membership. That's when he told me to leave and things got heated. My buddy tried to calm things down and explain we're together, that I'm not a certified trainer, that I'm not receiving payment from him because I'm not training him. He also added that when the gym opened its doors for the first time, we're one of the founding members. The main manager said he couldn't care less because none of that matters. In front of the entire gym, this main manager man accused, without a single shred of evidence, that I was doing something I clearly wasn't. I told him this was unacceptable and we were going to cancel our membership because it was extremely unprofessional and uncalled for to be accused of things. I understand where the manager is coming from. Before him, people who didn't pay a membership would come in all the time. This includes personal trainers the members would bring in with them to have these trainers train them. I get it, no one wants their business to suffer due to unchecked people coming in and out. And that's where this new main manager ignored everything we said when we explained that: 1) I finished my workout early 2). We're here together as friends and he's my ride 3). The only 'waiting' area that used to exist they got rid of it As we left, we traded insults and the main manager followed us out and threatened us with physical violence. Seriously? This is the kind of treatment ownership of an establishment of any kind, treats long lasting members? When Jesse owned the gym, it was good, but not perfect. When Tom became the managing partner with Jesse, it was better but not perfect. With this new manager, the place has become unprofessional and hostile. I could see his veins in his head and neck and he got angry so quickly, he must still have steroids going through his system. If you're looking for a gym, do yourself a favour and look elsewhere. Because if you're working out with someone and you finish your own routine, they will ask you to step out of the gym because if you're not lifting you're using their gym for 'free". Honestly if the membership were free under this new manager, it's overpriced.

Get stronger feel good and workout here anytime. Best in Metro Nashville with great trainers. Lots…read moreof free weights here. Plenty of parking.

From the owner: Open 24/7! Join our community and get a personalized plan that works the way you want. All coaches…read moreand trainers are fully certified. Each membership comes with a fitness consultation with one of our certified personal trainers, an Evolt 360 body composition scan, a customized workout plan and access to over 5,500 Anytime Fitness gyms worldwide.

This gym is excellent. Ronnie the owner and primary trainer is incredibly knowledgeable and…read moremotivating. The other members of the staff are all fantastic as well. They offer a wide range of circuit training classes, weight training classes and other stuff like foam rolling, boxing. I have been experiencing a major shift in my fitness since going to the circuit training classes, I am generally pretty fit and active, but these classes have kicked things into high gear for me and I've worked much harder here than I would ever do on my own. That is thanks to the trainers and the great group of men and women who go to the gym. The people who work out here, work really hard and it's a great positive vibe. I highly recommend it.

Great gym! Total different type of workouts than I am used to. I was a power lifter so focus on one…read moremuscle group per workout. The workouts I do now (the ones this gym offers) our full body and totally killer. They fit in nicely with a busy lifestyle and keep me in shape. I would say they may get a little too close to CrossFit for my taste (I personally can't stand CrossFit) but most of the time the workouts stay more functional. The instructors are nice and motivating. Tip- there is little to no form correction so make sure you know what you are doing before you go. I see a few folks doing the weirdest squats (more like a good morning- ish) and no one corrects them...good bye knees and back, ouch.

I saw a bunch of negative reviews online for this particular PF club in Goodlettsville and I was…read morevery reluctant to go; however, my New Year goals wouldn't let me miss out. I am sooo glad I went over the negative reviews. This particular gym was large, clean, all of the equipment was working and new, and the gym guy was super nice and helpful. I was a member of another gym for years before COVID but then I moved and the closet gym is too far to be feasible for me. PF is the closest and most convenient place to my new location. Honestly after reading the reviews I expected the worst, but that just goes to show you that some people are super negative about nothing. I hope that you are not turned off by the negative Nanceys, and give this spot a try. I will say that I have zero knowledge of the trainers and stuff since this was my first visit, but I did see people in there getting their workouts on and they looked competent to me. I will say that this spot is not a family spot like some gyms, but I felt it was nice to be in a place focused for more mature people. They have nice massage chairs, tanning beds (if you need that), red light therapy (I will be trying that), AND hydro-massage chairs too. I tried the chairs and they are nice after the workout. I am excited to see the other benefits PF offers.

I was traveling for the holidays and stopped at this planet fitness and it is beyond pathetic, the…read moreguy tells us that they don't have no hot water and they for some odd reason can't get it‍ showers are disgusting no head( cold), one stall. Bathroom is out of order. This is just lazy, it's poor management, if it even has one

Visiting family from out of town over Christmas holidays. Needed a place for pool & treadmill/…read moreelliptical / weights workouts. This gym has it all, & staff were incredibly friendly. Good hours ( open almost all the time) but it's very tired - folks who took it over are apparently trying to update, etc. women's dressing room was NOT clean... dead bug in shower stall, none of the stalls appeared cleaned, pool was adequate but exposed ceilings all along the sides of pool, weird ( dark ) paint job on walls that was obviously not finished. Convenient but not sure I'd use again

Legacy fitness is outdated, the equipment is old, and they're not open 24/7. If that is your 3…read morereasons for choosing a Fitness Center, then this is not the place for you. But if you were looking for a place where you can get into shape before 9pm, then this is a great bargain. They have great equipment, they keep their place clean, and they have an indoor swimming pool, and sauna that most gyms simply do not have. It's never crowded, and it's a great place to work out.

I've been going to this planet fitness for a couple years and I've always liked it because of the…read morefriendly staff, but the new renovations make it spectacular!! Every machine is new, the locker rooms are updated, it feels very clean inside. Just a great gym, especially for the price you pay

Awesome PF. New concept store. Lots of plat load equipment. It has the black and silver theme…read moreinstead of the purple and yellow. Staff was very helpful and polite.

terrible company. no loyalty for people who support them. the staff in the studio are nice but just…read morehope you dont have any sort of issue where you need understanding or help. they didnt cancel my membership when asked and then charged me for three months. i had several problems with the system not working and not being able to get in etc. it is a very cute place and seems reasonable until you have a problem.

Great Facility -- Terrible, Vindictive Ownership…read more The Goodlettsville HOTWORX studio itself is clean, well-maintained, and the saunas are always in great working order. Unfortunately, the ownership and management are the complete opposite of what this brand stands for -- overly sensitive, vindictive, and unprofessional. After I asked a few questions about my cancellation date and billing, they revoked my access immediately, despite my final payment covering the entire month of December. For full transparency, and since Candace will most certainly respond, and I won't have the ability to follow up, here is exactly what I wrote throughout the exchange. I'll let you decide if it was worthy of revoking my access to the studio. And for the record, I've tried to call the facility and her cell phone, but she won't take my calls, and she has not responded to a single email since she revoked my access... Nov 1, 11:44 AM: "Hi, Candace. I need to cancel my Hotworx membership. Do I just need to send you this email to make it official?" Candace replied with the standard 30-day policy and said I'd be billed through December. Nov 1, 12:15 PM: "If I'm canceling today, why would my 30-day notice include the entire month of December?" She explained that November only had 30 days in it. Nov 1, 12:50 PM: "So, you're charging me a whole extra month over one day? That seems a bit ridiculous that you can't look past a one-day difference." Nov 1, 12:52 PM: "If you count today as one of the 30 days, then it would end on Nov 30." She said she understood where I was coming from, but needed to be fair to all members and offered to downgrade me to Sweat Basic. She didn't answer why Nov 1 didn't count toward the 30 days. Nov 1, 12:59 PM: "Please downgrade me then. Why doesn't Nov 1 count toward the 30 days?" She then let me know that Nov 1 would have been included in the 30 days if the request had been processed before midnight on Oct 31. Nov 1, 12:51 PM: I then sent the cancellation statement to her. She responded that the correct amount in the statement was $59, so I sent the corrected version (I had a typo in the first one). Then I received confirmation that my cancellation was processed, but they were also revoking my access immediately, accusing me of "negative or disruptive behavior" without ever specifying what that meant. I have been nothing but respectful to Candace, her husband and the members. I have even had conversations about franchising opportunities and they seemed like good people. Little did I know the pettiness lying underneath that facade. Before this experience, I was referring Hotworx to all my friends, but not anymore, thanks to Candace. I hope weaponizing your membership agreement was worth this bad review. UPDATE: As mentioned earlier in my review, I sent two emails and called twice only because I never got a reply. When I called the studio line, the voicemail provided a cell phone number, so I called that immediately after. They didn't answer, and I didn't even leave a message--yet the owners contacted the police, asking that I not reach out again. In my experience, the owners reacted very strongly to my attempts to get clarification about my membership, including involving the police instead of responding directly. It felt like a drastic reaction, so I'd advise other members to be aware of that possibility before signing up.

Avoid This Business at All Costs They're Dishonest and Unprofessional Service…read more Trying to cancel my membership has been a nightmare. The process is deliberately convoluted, designed to frustrate and discourage customers from following through. I went in person to cancel me and my wife. They act like total savages and very dishonest with their customer service. Especially Jason and Andrew, who ever hired these unprofessional douchebags as managers needs to be fired and I hope everyone notices that this gym is a bunch of scams and has shady business. I will NEVER Support UFC ever again. Despite my efforts, they continue to charge me not only the regular membership fee but also unexplained additional charges. This isn't just poor service, it's a clear pattern of evasiveness and dishonesty. Their refusal to provide straightforward cancellation options and their continued billing without consent reflect a serious lack of integrity. If you value transparency and respect as a customer, do yourself a favor and take your business elsewhere.

So far I like this gym, it has great energy, is very spacious, great variety and amount of…read moreequipment, and my husband loves the quality of the MMA classes and instructors. I would give the gym 5 stars if not for a few inconveniences: 1. The women's sauna (in bathroom) is "out of order" nearly everytime I have went to use it. 2. The infrared pod has been out of order multiple times, so still haven't used that yet 3. The cryogenic machine has been down a few times but it looks to be better now that it isn't being used as much as it was grand opening week. I hope I get to use that soon. The facility has already said they will be adding sign up slots for the cryogenic machine, as well as roping off the recovery machines since it is an additional fee to the base membership. Lastly, the bathrooms should have paper towels, not just hand dryers. Sometimes I like to wipe my face or my armpits after a workout and prefer to not do it with toilet paper. My husband said someone even brought a roll of paper towels into the men's bathroom, which was then overflowing out of the trash cans because the trash wasn't taken out. I am not sure if the facility has shower towels. They aren't in the bathroom but may be available at the front desk.

Prime Fitness is an independently-owned gym in Joelton, Tennessee that is located next to the…read moreMazatlan Grill )a Mexican restaurant). Ot is well equipped and is a much needed addition to Joelton, Tennessee.

You can just pop in for a workout for $5 when it's staffed. I'm only back in Joelton for a couple…read moreweeks a year, so this place is a dream come true. The staff is very nice and no-nonsense. The facility is also 24h if you're a member, and it's well equipped for a small gym. I'm so glad Joelton finally has something like this! Best of luck to the owners! It's not a franchise, so they're going at it on their own! Small business

I have been a member for 2 years at this gym and been really happy with it. Staff and management…read morehave been friendly and helpful. Going around 8:30 to 9:00 am is usually the best time to go to avoid crowds. I would like them to have a red-light therapy and cold plunge but the message chairs are nice. I recommend this gym.

This use to be a good gym before it changed management. It is so mismanaged I dont know where to…read morestart. Watch your bank account monthly for over charges, multiple charges, and unauthorized charges. This happened to me and my daughter who had her own membership before cancelling. The equipment is not maintained. Multiple treadmills broken for weeks, torn equipment pads, sticking cables, towel racks torn off the walls, over flowing trash cans, empty cleaning spray bottles. Even the employees complain about how this club is being run. The employees are amazing, but their hands are tied. So many new, better gyms to go to in Hendersonville now with the UFC, Golds, Burn, and even planet fitness.