Avoid This Business at All Costs They're Dishonest and Unprofessional Service Trying to cancel my membership has been a nightmare. The process is deliberately convoluted, designed to frustrate and discourage customers from following through. I went in person to cancel me and my wife. They act like total savages and very dishonest with their customer service. Especially Jason and Andrew, who ever hired these unprofessional douchebags as managers needs to be fired and I hope everyone notices that this gym is a bunch of scams and has shady business. I will NEVER Support UFC ever again. Despite my efforts, they continue to charge me not only the regular membership fee but also unexplained additional charges. This isn't just poor service, it's a clear pattern of evasiveness and dishonesty. Their refusal to provide straightforward cancellation options and their continued billing without consent reflect a serious lack of integrity. If you value transparency and respect as a customer, do yourself a favor and take your business elsewhere. read more

So far I like this gym, it has great energy, is very spacious, great variety and amount of equipment, and my husband loves the quality of the MMA classes and instructors. I would give the gym 5 stars if not for a few inconveniences: 1. The women's sauna (in bathroom) is "out of order" nearly everytime I have went to use it. 2. The infrared pod has been out of order multiple times, so still haven't used that yet 3. The cryogenic machine has been down a few times but it looks to be better now that it isn't being used as much as it was grand opening week. I hope I get to use that soon. The facility has already said they will be adding sign up slots for the cryogenic machine, as well as roping off the recovery machines since it is an additional fee to the base membership. Lastly, the bathrooms should have paper towels, not just hand dryers. Sometimes I like to wipe my face or my armpits after a workout and prefer to not do it with toilet paper. My husband said someone even brought a roll of paper towels into the men's bathroom, which was then overflowing out of the trash cans because the trash wasn't taken out. I am not sure if the facility has shower towels. They aren't in the bathroom but may be available at the front desk. read more

The staff does nothing went in asking for a membership they told me to sign up so I did then proceeded to tell me I was all good. So I just went with it next time I came in they wanted me to sign up no problem but it's a problem when the guys there tell you it's $30 a month and turn around and add 5 different fees making it $150 when the damn water fountain don't even work half the time what are they even using the money for. They only have 1 water fountain to with a brand UFC u would think top tier but this is one of the lowest tier places. They try and compare there prices to other gyms but other gyms half the time are cheaper then here. I just want to hit a lift with my homies and pay $30 a month they say the annual fees are used for the gym but clearly not bc the damn water fountain don't work half the time. I'm genuinely curious what they use the money for bc ik it's not upgrading the gym in any way. Sauna is small and could be hotter this place over all is a scam the equipment is fine but that's about it. read more

My husband is a member and I thought I would go check it out to see if I would like to join....on Sunday morning at like 8am there was maybe 3 people in the entire gym they said I would have to pay 25.00. I definately will not be joining after that. read more

DO NOT LET THEM CONVINCE YOU TO PAY MORE AND UPGRADE FOR THE RECOVERY AND SCHEDULING. I spoke with the Manager Jason and after 5 times of booking the recovery on the app like they said, I could not get into my recovery session. They do not manage their one and only red light therapy bed. THIS IS A WASTE OF TIME, that you pay a premium for the ability to get recovery and schedule but people randomly walk into the recovery room and use machines without booking it or making an appointment which screws up the entire system! DO NOT SELL SOMEONE ON THE SCHEDULER OR ABILITY TO SCHEDULE AN APPOINTMENT FOR RECOVERY IF YOU DONT MANAGE IT! read more

Charlie is very friendly and always greets everyone with a smile. Love the equipment and amenities provided by the gym. Kam is also one of the best trainers at the gym, goes above and beyond for people here. read more

My go to gym love the recovery station and ample staff is Kind friendly and outgoing every time love saying hello to Charlie when I check in. Takes good care of his members. read more

Was there on grand opening and did some cardio and quick work out to check it out. Absolutley the worst set up for all the cardio machines. They face away from the gym floor and look out a window into the parkinglot. All the action and activities are going on behind ones back. Worse 45 minutes on the treadmill with the overall visial boredom. Hopefully enough people complain to turn the equipment around and face the gym. Never seen a set up like this. Not sure why they would place the equipment this direction. read more