I've been going to this planet fitness for a couple years and I've always liked it because of the friendly staff, but the new renovations make it spectacular!! Every machine is new, the locker rooms are updated, it feels very clean inside. Just a great gym, especially for the price you pay read more

Awesome PF. New concept store. Lots of plat load equipment. It has the black and silver theme instead of the purple and yellow. Staff was very helpful and polite. read more

Planet Fitness - Cross fit - Gyms Near Me - Madison, Tennessee

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The manager at this location is completely unprofessional! Customer Service is nonexistent at this location and they take your money and lead you astray. Do not join this location. Very disappointed with planet fitness. And I am escalating this to a regional manager since the manager, Colin was so rude And would not help. read more

Very clean, staff is amazing, very friendly, and the manager, Breah is so friendly, kind and very helpful. read more

Planet Fitness - Planet Fitness - Gyms Near Me - Madison, Tennessee

This Planet Fitness sits in a pretty ran down shopping center located at the corner of Due West and Gallatin Pike, but for what the shopping center is lacking in upkeep this Planet Fitness makes up for many times over! I was legit surprised when I entered this PF location! We are moving from the Bellevue area, so I have fallen in love with the PF located on Highway 70 for many reasons, so I was quite worried when I pulled up here. But, after walking in and having my first workout, I am sold and pretty excited to have this as my home PF! While it is not the largest gym, it is well laid out and well equipped with multiples of every piece of equipment...including the butterfly machine! Each area is well defined and spaced out, while still being close enough to make trips from one machine to the next easy and not out of the way. All the equipment, including the cardio is in great condition and relatively new. The only things that I am still undecided on is the cleanliness rounds completed by the staff, as many of the spray bottles were empty around the gym. And lastly, is the staff themselves. On my two visits in I have not been greeted at entry or exit just yet...not that it is required, but I do enjoy a friendly staff at the gym...or anywhere for that matter. Overall, solid Planet Fitness. Shopping center could be improved, but what lies beyond the front doors is what really matters and that is definitely 5 stars worth! read more

The customer service was great. We forgot our phones. and Terrence helped us find our account and get in. #weloveterrence. Please give him a raise. read more

I wanted to say a big Thank You to Dehiry and Daysi for helping us get our Membership straightened out so that we were signed up correctly to be able to use our insurance benefit. The gym is very nice and clean. The staff have all been very helpful. read more

I have been trying to cancel my membership for months now and they've always got a reason why they cannot cancel it for me. I would absolutely not recommend this gym. I would leave zero stars if I could. read more

Had bank card and American Express card stolen from a locked locker this afternoon. Used their combination lock. This is the second time my cards have been stolen from planet fitness using their locks. There is a YouTube video on how to open planet fitness combination locks. To make matters worse they continue to issue day passes to non members for the purpose of checking out the facility. In reality the homeless and others use the pass to take showers and hang out in the locker room. I caught a guy going through lockers late last year and almost got into a physical altercation. I pointed him out to staff. He claimed to have a day pass but staff determined he did not have one. The day passes should be eliminated read more

Love my gym. Always open, plenty of space, such a great staff. Destiny was so nice helping me get a massage bed today! There's literally a machine for every excuse I have! Haha read more

I really like this location. It is very clean, friendly staff and lots and lots of cardio equipment. Their staff always seems to be out wiping equipment and keeping all supplies well stocked. I work out during day and there are always plenty of machines open. Weights sometimes you have to pause as people work in, but have never really been enough of a delay to be an issue. The folks working out are there for just that, I haven't seen any of the drama or posers you sometimes see at LA fitness so it is a good vibe overall. I also had checked out the PF on Charlotte Ave, we chose this one because it seemed less crowded and less traffic to get in and out of. For $10 and a once a year $65 equipment fee this is really a deal! read more

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Great gym, Clean, everything works properly, the staff is friendly and helpful, Always feel safe read more

Planet Fitness - Planet fitness - Gyms Near Me - Madison, Tennessee

Just opened September 2013! This is the 2nd Planet fitness in the area. There will be a third location opening on Charlotte pike in addition to the original Nolensville Pike location. All 3 locations are run under the same ownership. This location has all kinds of cardio, weights, massage tables and chairs, tanning and the Total body enhancement thing which is basically red light therapy combined with vibration therapy. read more

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So impressed with the quality of this gym. There was a full stretching area with stretching equipment, a 12min abs section, a full abs room, and a spacious 30min workout area. There were at least 20 of each type of cardio machine, plenty of free weights, and general floor equipment. The staff were walking around cleaning equipment consistently. It smelled a little in some areas, but it's a gym.. so that's ok, right? read more

Planet Fitness - Floor equipment - Gyms Near Me - Madison, Tennessee

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Gym is gross. Your car might get broken into. Staff not friendly or helpful. Use shady practices. Will get you signed up. Say you can't quit anytime this day you will be charged $50 to cancel. Also wouldn't let me cancel after paying for 12 months of service. Made me come back, once I came back said the 10th was too late and I would have to pay for an additional month even tho I was billed on the 17th. This place is garbage. Highly recommend going anywhere else read more

I am so grateful for this gym and this company! Brandon is the best employee I have ever seen at a gym and is very helpful! He should be the manager! This place is amazing not only is it clean and is always stocked with filtered water... But it has a Hydro massage and tanning which is great for the winter blues... Everything is state-of-the-art and is working order :-) I am really grateful for this company and it is only around and under $30 per month read more

I joined about a month ago, and have enjoyed it, especially since it's open 24/7 and is 2 miles from my house in Inglewood. The gym is new and clean, and set up well. Neat concept with the 30 minute workout and circuit training areas. The only thing I miss about LA Fitness where I came from is the cardio movie area, and their cable stations. The Cybex cable stations and some of the machines at Planet may not be meant for the volume of use they get. I've seen leg machines with a bolt broken and it took them several days to fix. But they do fix it. And the cable stations seem to bind up, appears to have too much slack in the cable. I notified the staff. More or less the clueless kid had no idea what to do about it. So I am guessing they have maintenance people come in periodically to fix these issues. Overall my experience is good, I only hope they better equip their staff to handle these issues. read more

Clean location, friendly staff, plenty spacious. Everything you rightly need in a PF.

I was visiting my son for a few days and I wanted to attend the gym with him for a few days. But his membership level didn't have guest privileges. No problem. For a very reasonable fee they accommodated me, but the reason they get five stars is mostly due to the exceedingly friendly and helpful staff who work there! They really made me feel at home, even though I was from out-of-state! The place was clean and the machines I used were of very high quality. The bathrooms were well-maintained. And I loved how the televisions were mounted so that I could channel surf during commercials!! As other reviewers have mentioned, the membership fee is incredibly affordable. If there was one near me I would certainly switch from my gym! I was really impressed. read more

This gym is only $10 per month. Let me say that again, it's only 10 freaking bucks a month! This is much cheaper than any gym around.With that being said, you get what you pay for. It has a bunch of cardio stations and you can usually find what you need, cardio wise, even at the busy times. However, it is not super ideal for lifting. I get their whole "judgement free zone" and that they aren't geared towards body building/meat head types. However, the should still have a few more free weights and benching stations, especially as there is usually a machine or two that is out of order. It makes it hard to do the lifts you want, especially at peak times. I have also been coming here for awhile and have signed up for the new perks program that I supposed to give me points at every check in. After talking with several staff members, no one has been able to figure out why the points aren't showing up on my account. I even called the customer service of the rewards company and never got a response. So much for my free drink I guess. Another negative is the paper towel system as opposed to reusable towels. It seems like they could pretty easily adapt the ymca model of having sweat towels and machine towels to save big on the environment. All they would need to do is invest in an industrial washer and dryer and some towels instead of countless paper towel rolls (i go through soooo much during a workout) Overall, the gym is clean, convenient and has most of the equipment you would need, but does not have near the amenities or staff service of other gyms, which isn't so bad considering the super cheap price. Again, you get what you pay for. For me, I'll still take the low price read more

I just moved to Inglewood from Hermitage so I started using this PF, as it's the closest. I can get the workout I need here, but the quality of the gym isn't as high as the Mt. Juliet location that I'm used to. A few things I'd like to see fixed: 1) put a scale in the men's locker room. I think there's one in the spa area, but it does no good there. Every other PF has a scale in the locker room. 2) Fix the shower pressure. One shower just drips water out of the head and virtually shuts off when a toilet is flushed. 3) Other planet fitnesses have a 30/60 second clock in the ceiling. Add one. I use them to time my rests and my exercises. read more

Like the place as it is close to where I live. What I do not like is the fact they only have a few full size lockers in the men's room that are taken up by 3 full time locker guys on lockers 4, 5 and 6. I have complained at least 4 times to staff with no results except that it appears they tried to cut off locker 4 but their cutting shears were no big enough. If you really mean there are no permanent lockers then take care of this. Otherwise I'm guessing this is staff that do not give a fuck. Chase Adams Madison Tn 615-505-4378 Well take it up with mgt has not worked so far, so do you actually plan to fix this or is this staff with personal lockers? read more

Internet doesn't work and far too many people. Also , I just got told that I wracked my weights too hard on the smith machine and could I be softer with it. Which is almost impossible because I was using ten pound plate's. This is the worst planet fitness I have been to and I have been to over 10 in the state of Tennessee. Oh yeah, half the machines are broken. read more

I went there not knowing what to expect but the lady who showed me around -her name was Angel was very polite and very informative-she did a great job. No pressure at all. The place is very much bigger than I expected, clean and had a large number of machines. And for $10 bucks a month it cannot be beat read more

Ugh. The place is clean enough and without the expected smell. But be wary of their promise of unlimited personal training. After I first joined, I made appointment to meet with the trainer (only one for a huge facility?) When I met with him, he sort of shrugged me off, showed me five machines then told me he had to be about his own workout. WTF! When I went to cancel my membership, person at the desk said that trainer was no longer employed there and they were doing much better in that respect and he was the new trainer. Neither of them, although young enough, seemed to be in prime condition. Bottom line: hollow offer of unlimited personal training as it does not appear to exist. Trainers seem less than completely engaged and in less than great physical condition. read more

It's a planet fitness, so I had low expectations already, but man does this place manage to lower them even further. There are so many groups of people that are here every time we visit, that travel around the gym in groups of 4 or 5, taking up entire areas of the gym and multiple machines, for much longer than reasonable or necessary. Most of them don't even work out, they just stand around and block access to machines. If you can manage to even get near the smith machines, it's a miracle. They stand on the benches, lay their stuff everywhere, and are generally just rude and disruptive. The majority of people here also do not re-rack weights or wipe down machines. I've also had men purposely brush against me and stand against the wall staring at me on the treadmill. Staff is friendly, but that is quite literally the only plus I can think of. We'll be switching to the Y, as I'd rather pay the $93 a month for a better, more comfortable experience. read more

So, as someone who played sports all of my life and am currently in the National Guard, I understand what it takes to stay fit. I'm no body builder, so I don't really mind the lack of free weight racks and so on. I also get what planet fitness is all about: getting people to go to a gym who normally feel uncomfortable going to a gym. So I get the whole food incentive thing. Do I do it? No. I don't like the concept of eating food where everyone is stinky and sweaty. But whatever, I get it! That said! I grew up in Muncie, IN, and there, I believe I worked out at the best Planet Fitness I have seen yet. They took over an old grocery store, so everything was so spaced out and amazing looking. I had conversed with managers there to really understand the franchise of Planet Fitness. So, for THIS SPECIFIC Planet Fitness at Gallatin, I can confidently say that I think they have the best set up possible for their space. I try to go when it's less busy, so I've almost never had a problem with not being able to work on the equipment I need. The place is by no means perfect, but it always looks clean, which is the most important thing. If I could change ANYTHING about this Planet Fitness, I would say that it needs to be cooler....as in the fans need to go slightly faster. In tinier spaces, it gets hot much faster. And with heat, a person not only gives up faster, but smells get stronger. ....which is no bueno. Other than that, this place has been good enough for me! :) read more

I much rather go to Planet Fitness on Nolensville pk than go to Madison. I like the machine set up better and I have gotten to know tha people there. I feel comfortable and relaxed while at Nolensville Pk. Madison is a little smaller and they aren't organized to me. read more

Overall it's a good gym. There are plenty of treadmills plenty of machine weights, and plenty of free weights (most of the time). I wish they had a few rowing machines. But hey, 10 bucks. read more

This place smells like a hot sweaty a**hole. The fact that they keep the temperature at 80 degrees also makes the air saturated with sweat. It's too hot to actually work out. The gym is nice though. read more

Horrible experience, staff was unfriendly and unhelpful. I was a potential customer and told I had to pay 30 dollars just to tour it and questioned why I wanted to tour it in the first place. Very rude unhelpful staff. Worst gym experience ever! Energy was super depressing. Would give negative 5 if I could. read more

I visited the Madison location the other day and was treated so rudely I walked out never to return. After a dangerously cursory "tour," I was shown the dressing room and prepared to work out. Despite *clearly* stating (three times) that I was there to try out the facility, I was accosted by an employee as soon as I sat down on a stationary bike and told that I couldn't stay--even after signing in and leaving name address and phone. He was argumentative and bullying. Don't believe the hype--at least not at the Madison branch. read more

Great gym. Clean and good atmosphere! The staff is friendly and the rates cannot be beat. Convenient to briley parkway and Gallatin rd

Love the gym but staff not so friendly! I signed up online and my first day there the young girl who helped me didn't show me anything or tell me about the gym. Also when you call to ask a question they speak so fast and rush you off the phone. read more

we need a planet fitness on the east side of nashville. there is one south, north, and now west of nashville opening soon. we need one in hermitage or mt juliet. the others are too far of a drive for people that live on the east side. plus this location is not very safe and the employees are rude and they don't know what they are doing. i love planet fitness as a gym but wish they would open one in hermitage then it would be perfect read more