I used Gardens and Grounds last year. They did a spring tidy up after that very cold winter and…read morethen came back once every 2 weeks for grass cutting and general maintenance. They were a pleasure to deal with and always very professional. The work was top notch and I wouldn't hesitate to recommend them to anyone looking for work done in their garden.

I am looking for a piece of flooring for my kitchen. Floors-4u are friendly and helpful and what I…read morefeel is an excellent service is that they will measure up for free and help you choose your new carpet in the comfort of your own home. Domestic clients, like myself, even get the chance to pay for their flooring weekly and on a 0% finance, and I have never heard of that before. They have a small stock to takeaway but promise a next day delivery from their suppliers. I live locally, but they cover all of Manchester and supply to businesses also. So I am going to be booking my free measure and quote shortly.

Me and my wife used alb roofing developments to replace our leaking flat roof at the front of our…read morehouse we've been having problems for the last 2 years with it and have had it repaired a number of times, but nothing seemed to work. Aaron Introduced us to his Alwitra product which at first we wasn't sure about as it came up slightly more expensive than a felt roof we already had but after the job was finished we were both Amazed with how great it looked would recommend aaron and his team to anyone!

What a truly disappointing experience for us…read more We hired truly to repair leaks in our conservatory roof above and below our roof vent. Despite asking them to do so, they declined to come to site and quote for the work, instead asking us to email photos of our roof to them so they could confirm it was a roof type they could repair. We duly did so. They then took a deposit from us equivalent to 25% of the total cost and sent us invoice paperwork to cover that. This meant they had agreed to a contract. There was no inspection of the problem prior to coming to site. They then came to site and duly performed the repair work, resealing the glass in and around the roof vent. This took a couple of hours. They then took full payment on the spot and then went away. We had to write to them to get a repair invoice and also a follow up repair report which we had also paid for. There was no follow up call in the days thereafter to determine if we were satisfied with the service as customers. A few days later, when it rained, amazingly the roof leaked again above the vent, although the area below the vent appeared to be fine and wasn't leaking (and hasn't since). We then contacted Truly the next working day (about 7 days after their repair) and advised them of the problem and asked them to return to re-examine the repair above the vent to determine what might be the problem, and to fix it. It appeared to us that the roof vent itself wasn't properly affixed to the panel above it thus leaving a gap and allowing a leak to continue. Not being experts we weren't sure, which is why we hired someone like Truly - to get to the bottom of the problem and resolve it. After a phone call with them and a couple of emails asking them to return to fix the leak, they refused. They claimed that the roof wasn't one they were familiar with and could repair. This surprised us greatly as we had asked them before they did the work to confirm this and upon sending them photos they duly did confirm it. Also, their website makes it quite clear that they can repair any type of conservatory roof. At this point we reminded them of their repair guarantee and asked them to honour that guarantee in good faith. Its not as if we had waited the full 12 months of the guarantee to advise of a new leak - we did it within days - and we felt we had done absolutely the right thing by making them aware of the problem. As far as we know, on the day of repair, there was no testing done to determine if the leak had been fixed so you can only really wait until it rains to find that out, which we did unfortunately. We made it known that we didn't believe the repair had been completed right and we had hired them to repair the leaks above and below the vent, and the leak above the vent still remained. Despite repeated requests to ask them to honour their warranty or provide a refund, they refused both. They have since refused contact with us and we have now had to file a formal complaint with TrustMark, who regulate such repairs in the industry. It is truly an unfortunate turn of events as this leak had been causing us problems for some time. We had sought out a repair organisation that based on their website reviews and repair guarantee, could assure us they would find the sources of the leaks and repair these and then honour those repairs. To have this still not fixed and the repair organisation simply ignore its customer without showing good faith is, well, truly disappointing indeed. We are hopeful that Truly will recognise the importance of keeping all customers happy and that through the TrustMark complaints process we shall achieve the result we believe we have paid for - a repair backed by a guarantee of service as advertised. This is all we ever wanted along with a non-leaking roof. Hopefully, we can update this review later with a more positive reflection of the good deeds of Truly as they return to effect our repair in good order with a view to making us satisfied customers ! That would be a truly good outcome for all concerned.

We have used Truly on 3 occasions to repair our conservatory for different problems over the last…read morefew years and they have always been very efficient and reasonable costs. We gave up trying to repair it and asked Truly to quote for a complete new roof with glass this time. We contacted 4 companies 1 didn't turn up 1 had a 2 min look and said if we're thinking of spending 10k he'll sit down and chat and we also received 2 competitive quotes. Because Truly had looked after us so well previously we gave them the job. Ordered mid November the work was done in some atrocious weather in December within the 2 days we had been advised. An excellent job and what difference it has made, much warmer and hardly any noise when it's raining we are very happy with the new roof and would Highly recommend Truly.

Efficient with quoting and provided good detail on process and timelines. Work was completed to a…read morevery high standard.

Agreed completion date was mid September 2021. Work started end of August. As of 19th Jan 2022…read moreEsquire has still not given a new completion date, work is incomplete and there are substantial defects. Throughout Esquire has been aloof and has at times ghosted us. Poor planning and skill has dogged the work. Wrong windows installed (since replaced by Esquire), damage leaving us without heat for 3 days, damage to lighting circuits and more. Most recently the 2 new radiators installed have been connected to the wrong side of the boiler. Esquire are currently ghosting us again.

They have great team and providing best services but it's a question to the IT team your website is…read morenot working properly. Why?

Matt and his team did a brilliant job of transforming our garden. They built a small retainer brick…read moregarden wall to seamlessly fit in with the rest of our home that was built c250 years ago and therefore is weathered!. This resulted in the garden now having three individual but coordinated terraces. If you are looking for quality professional garden landscape services then I would highly recommend them. We are very pleased with the end result, they worked with us keeping us informed and involved throughout and were clean tidy and very polite and respectful. We did have to wait a little time partly due to the coronavirus delaying things but also as with any good quality local tradesman they are in demand. Well worth the wait though. Thanks, guys great job. Sent from my iPhone

Excellent landscapers better than the ground force team off the telly…read more Had my back garden transformed into a garden of eden wonderfull and relaxing eveings sat in the gardens are a memory I will treasure from the last year since I had it done

We recently moved to Sutton Weaver and have an old house with several chimneys that we didn't know…read morethe state of. Stephen came round and was happy to give his expert opinion on all of the old fireplaces in the building and the chimneys, even though he only ended up needing to clean one of them on the day. His advice has been absolutely invaluable and I would highly recommend his friendly and professional service to anyone. We'll certainly be getting him back in next year for the annual sweep!

Steve did a superb and thorough job at unblocking what turned out to be several old nests from the…read morechimney in our 1920's semi. He is very likeable chap and very knowledgable about the art of chimney sweeping. He also utilises CCTV to ensure the chimney is completely clear of unwanted obstructions, which I found very reassuring, and also provides proof that the job has been done properly! We'll definitely use him again next time.