The best bank. Hands down. Always helpful and always attentive to the matter at hand. Highly…read morerecommended.

If you want to be ripped off and stolen from, then you should bank with these jerks. Monroe…read moreturnpike location is full of lazy old bitches, they froze my account just because I copped an attitude back at the old bitch who made me feel like I was inconveniencing her because she was playing a game on her phone, I stood there for 5 minutes with no line untill she finally picked her disgusting wrinkly face up and says "uggghh next?" In a shitty tone....as for banking I've had nothing but issues , I hey always over charge me and take months to fix it but this time that old bitch crossed the line amd I'll be filing many complaints ...I'm no Karen trust me, but it really is bullshit how they screwed me over today because of something personal super unprofessional

Could not be more accommodating and professional, I did not get her name but I'm use to a welcoming…read more& helpful atmosphere at this location in Monroe by all Chase personnel. The facility is always in tip top condition.

Not sure why the other reviews are so low. We've been banking at this location for 15 years. The…read morebranch manager is very friendly. Yes they have had some turnover, but everyone is friendly. I love having a bank that is open inside and being able to get full banking services when I'm away in other states. Can't do that with the other banks in Monroe. They fit our financial needs in a bank with smiles. Glad they are here.

We live in town, this is nearest branch and we walked in to apply for a Refi of our existing…read moremortgage. Nowadays, there is a huge amount of paperwork and scrutiny to refi but Mr Burkitt was very helpful to us, and all three parties (underwriter and Processor) have kept me in the loop with what is going on. We are approved and waiting on a closing letter, but process has been moderately pain free so far. I think it is like this everywhere.

Non-competitive savings rates, to the point that they take advantage of people. Won't use this…read morebank again.

Best bank around by far. Very helpful. staff are top knotchread more