Honestly a great staff and very determined teller that was so willing to make a deposit for me into…read moremy son's account even though I didn't have his account number and was making a cash deposit. She kept me at her window for about 25 minutes until she could finally do it a way that was right and not have me return with a check! I so appreciated the fact that she did this and I am so vexed that I cannot remember her name as it is now well over a month but I just may have to return back and check out her name tag and give her a shout out! All her hard work made me love this bank!! Great Newtown characteristic!!

I have come to hate chase more and more. I have had two of my accounts closed in the past 3 weeks…read morewith no calls, emails or anything from chase to tell me why. I also lost money from my account and I cant get ahold of them to get it back. All the people at the bank tell me to call customer service but they suck. Waited on hold for 6 hours and then the call dropped. I am still waiting for my money and its been 3 weeks. The people that work here are not helpfull and very rude. dont use this location if you choose to bank with chase.

The staff at this bank are very friendly and competent. I highly recommend this bank for personal…read moreand business accounts. I originally started banking here because I prefer a local bank. Now it is regional, but hasn't lost its local feel.

I have been a member of this credit union for about a year now. I opened the account because it's…read moreclose to work and it was recommended by a co worker. On Friday I asked my boyfriend to make the 35 minute drive from our home to deposit $100 into my account. He had to go inside the bank because there are no ATMs outside that he could make this deposit through. Anyway, he walked inside and immediately all eyes were on him. No one greeted him just stares. He went up to the teller explaining that he would like to make a deposit into my account, he had my info in hand. Rose , the teller told him he could not deposit money because he was not an account holder. My boyfriend went on to repeat himself that it was a deposit and again Rose told him he could not make a deposit. Confused he simply said ok thank you. Moments later I get a phone call from the teller and she says that a man came in wanting to make a deposit into my account. She was shaken, her voice was cracking, I agreed and said yes. She said she did not allow him to make the deposit even though she said he did want make a deposit. I asked her why she didn't "allow" him to. She said " I dont know why, I didn't know what he wanted well he did say he wanted to make a deposit but but but he didn't have any cash in his hand." RIDICULOUS!!!!!!!! So, I am warning all other people who do not look like Rose to beware she may not grant you banking services because she doesn't know why. I KNOW WHY!

I have lived all over the United States and banked with regular banks as well as credit unions and…read moreuniversally they had predatory practices. I have now banked with TMTFCU for several years and have been pleasantly surprised that their policies are very straightforward and they practice their policies. They always process deposits before debits. If the account becomes overdrawn, the customer is given 24 hours to bring the account current. They go out of the way to work with you if there are problems. An overdrawn account gets one overdraft charge regardless of the number of checks processed. This bank is so far above every other bank I have dealt with over my entire fifty years of banking. I cannot say enough good things about this bank. They are very customer oriented.

Been a customer there for over 30 years yes they make mistakes all banks make mistakes so do I make…read moremistakes, but they're very professional and they always kind of figure it out. Takes forever to wait on the phone, but besides that it could be a lot worse at least eventually they pick up the phone and fix my problemso I'd recommend this Bank

The staff is very friendly and helpful, kept very clean been using this bank for over 30 years.read more

The Torrington Savings Bank office in Goshen is a nice location; they have a fair amount of…read moreparking, picnic table in the back, and a drive up ATM and teller. When it was originally being built, I found the TV ads showing the plowed up landscape under the voice-over touting their rock solid foundation in Litchfield County ironically hilarious. Now, the interior is a pretty marble so they have that solid footing, I suppose. The tellers and employees have always been very nice. The only constant negative: there is a speed bump/drainage line from Heck between the bank and the parking lot for the post office/liquor store. Seriously, whoever approved it must have a financial interest in a local autobody shop. Save your front end, and if you need to go from parking lot to the other, just go back on the road and turn that way.

this is for td bank in general everyday for the past yr I've made transfers between my husband and…read morei accoun. Friday night comes at 6:35 pm and my account gets suspended so I call and can not get it unsuspended until I go into a branch!!!! you had a whole yr to do this and all day but we wait for at night and I can not get any money nothing in so pissed tomorrow they are not going to like me I'm beyond pissed

Ryan Anderson was so great helping my father and myself figure out the best options for his…read moreaccount. Everyone at the bank was so nice to us and they made it very easy to ask questions and get answers. Thank you soo much

I love this bank! I like that they are really small and call me by my name. I am not another…read morefaceless customer just coming in to get money. I can tell them my life story and they don't mind. Cool snacks and great service!! They are just too fun! Conveniently located by target and the highway!!!

Great bank, nice and small - one branch, great tellers and the president is always ready to talk to…read moreyou about what they can and cannot do for you. Easy on and off I-84. Good parking- located across from Target.