Joined this bank two years ago, I've had tremendous service and everyone is always attentive! I…read morehighly recommend this bank especially the Newburgh NY location.

USB's business online banking product continues to have issues. Latest find a payee's address that…read morecontains a c/o line is not printing on check. Phone call for help took 37 minutes and still waiting on resolution to problem!

So much better customer service more Perks more…read moreCommunity involvement Maybe take care Of Your planters and let the town know you are proud to be here

Webster bank is everything I expect in a bank. They are courteous, professional, friendly and…read moreknowledgeable. They greet you when entering and provide an excellent experience, each and every time. They will ALWAYS be my primary bank and I cannot recommend them more highly.

I often go into the saugerties branch to do my banking, at least twice a week. Almost every time I…read morego inside I am helped by a very polite, friendly young man named Marcel. He always has a smile on his face, and is working hard. He is very knowledgeable with all of my banking needs and always seems to be in a positive and upbeat mood. ​ He is a pleasure to deal with and this bank is lucky to have him as an employee.

Look, I don't belong to this credit union, but it's still the best experience I've had with a bank…read morein...I think it's actually the best experience I've ever had with a bank. We were in need of a notary on a Saturday, and the MHVFCU was the first bank of five that we called that had a real human being answer the phone (off to a good start). They had a notary available (and were open til 2 pm on Saturdays), and not only is the notary's services free for members, but it's also free for non-members! If you're keeping track, that means it's free for everybody. We walked in and the friendly tellers let us know we'd be waiting for Linda in the back, but to help ourselves to a seat and a cup of coffee. For the record, that's nicer than most of my relatives treat me. We waited for a few minutes, and then Linda turned out to be even nicer than the other employees, as well as the branch manager and probably in the top three notaries I've dealt with in my lifetime. You know what? She's #1! I just decided. The only downside of MHVFCU is that I am a bit frightened of the other clientele. It was 8 degrees outside, and my brother and I were the only non-employee males that were wearing full length pants. Sure it was only two other guys, but as we all know, nothing screams mental instability more than being inappropriately dressed for the weather.

We choose Webster Bank in Sherman because we choose to support local businesses. Additionally, it's…read moreclose to home. The reason I haven't been able to get friends to switch to Webster is because they feel people will know their business or be treated differently based on how much money they have. I don't feel this way. Everyone at Webster Sherman is kind, courteous, and helpful. Give it a try! And, support Local Business !

Great Bank! They take care of all my needs, when I need certified signatures, or to open a new…read moreaccount. They are quick & efficient. I really feel I can TRUST them.

If you are Divorced, going through a divorce, and/or a victim of Domestic Violence, beware of…read moreBanking with this Bank. I have been divorced for over a year and a victim of Domestic violence from that marriage. In our Divorce Agreement signed by the Supreme Court, we were to maintain a joint account for the purpose of paying the mortgage and utilities until he signs the house over to me. A few months ago he lost his job and income and apparently had accrued overdraft fees in his own personal account. The bank took MY money out of the joint account earmarked to pay bills with, and paid off my ex husband's overdrafts. Now I can't pay my electricity bill which that money was to go towards, and I may have my electricity shut off. I am partially disabled and have some serious chronic health conditions including breathing issues when sleeping which require a Cpap and could stop breathing if I don't have electricity to run my machine. I contacted the bank explaining that I am not financially or legally responsible for any of my ex husband's debts and explained the divorce agreement signed by Supreme Court regarding why we still have 1 joint account together. They have decided they were well within their Rights to take my money to pay off HIS debts just because his name was on the account. I trusted this bank with my money and they're using it to pay off my abuser's debts to the bank. From my perspective this is theft, from the bank victimizing someone who's already in a bad situation and giving my hard earned money to someone who's already abused me. And they asked me if I could ask my ex to pay me back? Do abusers usually pay back their victims? No. There was no compassion, no consideration for a victim, they only care about their policies and getting their owed money no matter who they have to take it from. I will be reporting this to all legal services I already work with, as well as to our State Representative, and notifying our local Domestic Abuse services that I've sought help with telling them to warn other Domestic Violence victims to be careful of banking with an institution that has no problem taking their money and paying of their abusers accounts if needed. I'll be alerting PR and Media as I feel this grave injustice needs to be publicized so that our community can be aware of the immoral and unjust treatment of bank customers who have already been victimized and now victimized again by bank polices that allows the bank to seize your money to pay off an abuser's debts to the bank.

I have a pretty good amount in my checking and savings account, so I wanted to put it towards my…read moreretirement and invest it , seeing its not makeing me a dime where it is,I call the girl who I originally opened my other two accounts there,and after waiting like ten minuites ,she answers and I tell her who I am and I want to open an IRA ,she says let me get you someone who can help you with that( and just totally blows me rite off, like its not her job.),I get switched back to front desk who did not have clue,I think this is very rude and ignorant knowing that I oopened two previos accounts there,As a buisness man I,m pissed and takeing my funds out of this ignorant bank and going somewhere that treats me like a costomer.I wanted to stay with a local bank ,but I guess sometimes its just not worth it.

I personally don't like this bank (not the branch) They will take OD fees from your account even…read morewhen they are at fault. They will let ATM fraud occur on your account and never think its suspicious that two payments come out at the same time not even a minute apart. Meanwhile I can log into online banking from the same device every time, get locked out and that's suspicious to them...really, is the fraud even a little suspicious? Then make you wait for days to figure it out. Meanwhile you're on vacation missing hundreds of dollars and they won't just replace it and deal with the merchant at the same time. Chase will put your money back so as not to inconveince you. And they will get their money from the merchant or theiving ATM whomever took it fraudulently. They don't have their customers deal with it. Do not put your money in this bank you are better off giving it away!!!

Use to think this was a nice small town bank, now that they want to charge me $5 to cash my…read morepaycheck I realized it is just another blood sucking bank that doesn't care about people.

Find the right branch Find people you like at that branch…read more It's an excellent bank Accommodating Pleasant

We are from out of town and needed account help from the local Chase. Great customer service by…read moreSteven Koch. Efficient, pleasant. Highly recommend