In January, I experienced a flood in my home and contacted this company for help. Unfortunately,…read morethe technician who came out initially misdiagnosed the issue. As a result, the flooding continued for several more days, causing unnecessary stress and damage. I had the technician return, but the actual problem was only identified because the demo crew already working in my home pointed it out, not the plumber. Essentially, I paid a diagnostic fee for an issue they failed to correctly identify, even on the second visit. To make matters worse, I was told that the diagnostic fee would be credited toward the repair. However, when I later called to schedule the repair and request that credit, I was met with an unprofessional response.the representative said she would "think about it." This experience was frustrating from start to finish. The misdiagnosis, lack of accountability, and failure to honor what was promised reflect very poorly on this company's professionalism and reliability. I would not recommend their services.

If we could give MIKE MASCETTI 100 STARS IT WOULDN'T BE ENOUGH. Who else would hear our pleas for…read morea quick inspection and come to our house right before the Easter holiday. We needed someone highly knowledgeable, extremely professional, someone who could quickly inspect our D boxes and leach field. Mike and crew checked everything thoroughly and found a few roots and pulled them out and got rid of them. He even took pictures of the clean D boxes in the leachfield. We got a good grade for our leach field, D boxes, Septic System. etc Mascetti's Plumbing Heating, Sewer Drain and Septic is an awesome Co and we highly recommend him and his crew.

Really fast response and same-day service. Super convenient. Highly recommend and will use againread more

We needed some legal paperwork notarized right away that the local notaries wouldn't handle. Mykola…read moredrove across the state on short notice to notarize the documents in our home. Super convenient, easy to book; would recommend to anyone in a pinch.

Best propane company around, they are always so helpful, I never have to worry if I'm running…read moreout, because family propane LLC is all over it for me. Thanks!!

Great company and great service! I always enjoy speaking and interacting with their team, and they…read morealways come out quickly! Thanks!