Great service! Always has what you need in stock and friendly service. Wide selection of tabbacco…read moreand other novelties.

Very friendly fast service. Prices are decent. Have a good selection, very nice and clean. Good…read moreselection.

I have been going here for many years, usually I purchase 10 vapes and the 11 th is free, however…read moreI've felt with several merchants since going,the merchant did not want to honor my cards because he stated that a couple of the initials weren't his, so I guess because they have multiple employees that's my problem? Myself and 60 other people that are very close will no longer patronize this business or his other smoke shop. Anyone who knows me please do the same

They are a good company. But they don't carry my brand anymore…read more Golden Harvest tobacco is the best, and Golden Harvest tubes are the best.

Great selection of glass, constant rotation of new decks and skate hardware. Only place in town…read morethat has Pit Vipers.

BAD BUSINESS PRACTICES ... HORRIBLE CUSTOMER SERVICE .... and RUDE UNREASONABLE MANAGER ... I had…read morebeen a loyal customer to this business for over 15 years spent THOUSANDS of dollars there over the years and I will never spend another penny in that store again because of the manager. To buy a flavored vape from this business you must first purchase it on line with a debit or credit card and then show your id when you pick up your order in person. Recently when I purchased them online and went to pick them up and the manager approached me and said I owed her money for vapes ...she said I ordered and picked up in April without paying for them. Confused as to how that could happen because the financial part of the transaction happens online before you can pick them up... but I asked her how much I owed her and asked her to give me the last four of the card I used so I could check my records. She told me that I paid with someone else's account ... THAT NEVER HAPPENED I HAVE NEVER USED ANYONES CARD BUT MY OWN. There is some mistake. Beyond the mistake the manager was VERY RUDE ... I was going to pay for their mistake until she told me it the order was from someone else's account and I picked them up .... That has NEVER HAPPENED ... not even one time!! So they lost a loyal customer and I thought everyone should know about the lack of customer skills I experienced with this rude manager who just kept repeating that I picked them up so I owe her the money over and over without saying anything helpful. The fact that you pay for them before you pick them up is the key point here ... it was a glitch in their system ... and now she refuses to let me purchase anything else until I pay for something that wasn't me ... I checked my account and I never purchased from the in April of 2024 AND I HAVE NEVER USED SOMEONE ELSES ACCOUNT ... so the glitch in their system is responsible and I will never return to Sub Culture again ... that manager is RUDE AND WRONG and DOES NOT CARE ABOUT HER CUSTOMERS EVEN ONES WITH 15 years of loyalty ... be careful it could happen to you too.

This is a fantastic spot with fun and personable guys working the counter. Knowledgeable and very…read moreopen with their advice (in the most positive way!) I'm sadly just passing through, but I would absolutely recommend this spot to anyone. Especially their drive thru window! If you know what you want/need.

My favorite kind of vape store...friendly! Frank was amazing in helping me with my first RDA in…read moreyears and made it feel far less intimidating than I thought it was going to be. Clean store, great people, and the only vape drive through window I've ever seen. How cool is that?

Went in the other day and totally disappointed. Just a bunch…read moreof kids thinking that they know it all. The help was hovering over you trying to make you buy something.

DISABLED PEOPLE BEWARE!! NUG Red Bluff doesn't care to help you - ALIEN LABS Cartridge defect…read more I'm a long time customer of the Red Bluff Nug store . I have a doctors recommendation on file. I can only receive deliveries as I am bedridden. The delivery man even knows if my caregiver is not here, I can electronically unlock the door and he lets himself in and brings my items and his paperwork that I need to sign right to my bed, then lets himself out. It's extremely helpful. Today, within an hour of my delivery, I discovered the Alien Labs Planetary OG 510 Cartridge was defective. I have 4 different brands of 510 batteries. I put it in my favorite battery first. The bat light blinked twice, it normally doesn't . When I tried to press the button to inhale the battery again blinked twice and I could not hit it. I put it in my second battery and received the same results . I also tried it in my third and fourth battery's and again the battery blinked twice and would not allow me to hit the cartridge. I immediately called NUG RED BLUFF, spoke with the inventory manager. I explained the problem with the ALIEN LABS CARTRIDGE. She told me to bring the cartridge and it's original packaging and my receipt to the store . They will then test it with their own 510 battery and if indeed it does not work will offer me a replacement or refund. I explained that I could provide the original packaging my receipt and the faulty cartridge, but because I am bedridden, I would need to send someone age 21 or older in to the store with the original packaging the faulty cartridge and my receipt. She said that it would have to be me personally or she would not be able to do anything. I suggested that she give her 510 battery tester and a replacement cartridge to their Delivery Man, who could then come into my home as usual and test the faulty Alien Lab Planetary OG cartridge on Nugs 510 battery tester, and if he determines it is faulty, he could trade me the faulty alien lab planetary OG cartridge for a different one. She refused to do that for me. I reminded her that I was bedridden and that I spend quite a bit of money there every month . They could look back at my orders and see that. She said I could try contacting Alien Labs. I stated that I was dissatisfied with this service and may need to take my business elsewhere . She said okay and hung up . I also want to mention that I never raised my voice and was only looking for solutions that we could use to solve this problem . The problem that could be easily solved with sending their delivery man with their battery tester and a replacement . A simple act of kindness for a long term good spending customer., and to prevent a bad review for NUG RED BLUFF and their product supplier ALIEN LABS. I will be using other methods instead of NUG from now on . They don't have any problem taking money away from a disabled person but they sure don't want to help a disabled person out when they've given me a bad product. I have never tried to return anything to them before . This is the first time in 2 years I've had a problem and now that I see how they refuse to handle it i'm very disappointed. And I am sending a copy of this complaint to ALIEN LABS. I hope one of them will make this right.

Arrived in Redding and was looking for a mod because I forgot mine in another city. I wasn't…read moreexpecting much but I was impressed by the owner. Very helpful and honest and did not try to push anything I didn't want. He listened and recommend and gave me very good options. He is very knowledgeable and knows his stuff. I saw him deal with other customers and was courteous with everyone and helped them all with a smile. He was cheerful with every customer. Even with the the place filling up he dealt and focused on exactly what they were looking for. I have seen quite a few places in the US and abroad. This was one of the top all rounders. It's businesses like this that people should support.

Came into the store looking for cbd oil - the potent stuff you can get in Venice. Its the only way…read moremy mom can get a good night's sleep. Their selection wasn't really that great - they only had some mild cbg/cbd mixture. So the dude at the cashier tried to pass off hemp oil as cbd and we bought it. Nice guy, it's just that he probably didn't know the product he sold us wasn't at all what we needed.

I use to go to this places other location over by the Safe Way but his prices are so over the top…read moreand ridiculous now. It's a joke. $50 for a vape when literally every vape shop in town is selling them for $20 or $25. Definitely do not go this this shop and definitely DO NOT go to the one over by Safeway!

This is my new go to place. Nice people working there and a wide selection of products. Check it…read moreout!!

Been vaping for about 3 years, and took a while becore trying out this place, most of my purchases…read morewere online and at another shop in town. Off the bat, the place looks great, it's clean and employees are attentive. Been going there ever since I first tried them, juice selection is nice and a variety of flavors are available. I'm into rebuildables and out of pure laziness I usually have them do the rebuilding for me. They have all done a nice job, Teda, Ted, Mel and Ben have all been phenomenal and I strongly recommend you give them a try.

Awful! The lack of knowledge that comes out of this vape shop is astonishing. Not to mention the…read moreawful customer service. Not knowing how to do the most basic of things like change cotton on an RDA correctly. The know it all attitudes by itself will keep people away. You are better off doing research online and ordering juice or going out of town.

I went in here for a few items and they had such a great selection! Derek was super friendly and…read moregave such great service! He gave me personal recommendations which I really appreciated. I'll definitely be back!

The service is the best! Everyone is so helpful. And if you need help, Juan is the best! Actually…read morethey all are great. Lots of good selections to choose from. And affordable, not like some others in Chico. I highly recommend it!

Only shop in the area I really trust. Some of the reviews on here are kind of sketch. While I agree…read morewith some of the negative stuff overall this shop is really great. It's a small mom and pop shop. For those complaining about not taking returns it's vape stuff. Anyone who has been vaping for more than a year knows things break. A small business like A&M can't just take returns on every single thing like Walmart. That being said they have been really good to me in the past for getting me discounts and helping me out where they can. I also have had several friends quit smoking through these guys and their level of knowledge on vape related topics in unparalleled. For real though every single person that works there seems to know their stuff. Certainly more than the other shops I've been to in nor cal. If you are looking for a straight forward B&M that has great house flavors and a knowledgeable staff this is it.

Nice location and retail space inside. The folks working are informative and helpful. I only can't…read moregive 5 stars because of the limited flavor selection. I have faith they will expand their selection in the future so I'll keep coming back. Parking is easy most days.