Expected better from this Rocky Top Markets-Shell Gas Station. Pulled up to the gas pumps, in a…read morehurry, but early to a meeting. Pumped over $50.00 in gas and waited for my receipt. No paper in the pump. Had to go inside to get a copy of my receipt. Two people working but only one could pull a receipt. Some delay in the transaction. Now pressed for time. Shell needs better supervision of the stand alone retail outlets.

No pay at pump. Women's room out of order. Men's room filthy. Go literally anywhere else.read more

Gotta love a good Buc-ee's visit! This location in Crossville is a perfect midpoint between…read moreNashville and the Smokies and is conveniently located right off I-40, making it an easy stop whether you're heading east or west across Tennessee. I always wonder how long the line will be, but I was able to get in and out quickly both times I stopped this weekend. I primarily came for the reduced gas prices, clean restrooms, and great snacks, but the friendly staff are always a bonus. This trip I fell in love with the Cherry Maple Beef Jerky as it's sweet and savory without being overly sweet, and the texture isn't too tough. I also really enjoyed the peach tea! If you're making the drive between Middle and East Tennessee, this Buc-ee's is definitely worth the stop.

It's Buc-ee's. At…read morethis point, reviewing Buc-ee's feels a little like reviewing Disney World. You already know what you're getting into. A road trip stop somehow turns into a shopping expedition. We stopped at the Crossville location on our way to Nashville and accomplished the essentials: Glazed pecans. Barbecue. A case of water. Road snacks we probably didn't need but somehow couldn't live without. Mission accomplished. Now, compared to some of the giant Buc-ee's locations, this one feels a little smaller. It's still enormous by normal gas station standards, but in the Buc-ee's universe, it's more of a midsize SUV than a monster truck. One disappointment was that the fried chicken and burritos weren't being served during our visit. That's like showing up to a baseball game and finding out the home team has the day off. Still, it's hard to be too critical. The store was clean. The selection was huge. The bathrooms were spotless, as expected. And somehow I walked in for gas and left with enough snacks to survive a minor natural disaster. That's the Buc-ee's experience. Four stars. Because even a smaller Buc-ee's is still better than about 99% of the gas stations you'll find on the road.

Great people working here. Low gas prices. Clean restrooms…read more Lots of choices when it comes down to candy and junk food. Got me an apple juice and im perfectly satisfied....filled up. Needs to be bigger. Its hard to get in and out of the gas pumps. Needs more parking.

Very clean store and very nice facilities. Employees were friendly. Close to the interstate.read more

I attempted to use my one card by Mastercard and the pump said for me to see the attendant. So I…read moreproceeded to go in. I told him what the pump stated and he told me that they do not accept one card. So I paid with my debit card. I asked him if they have a credit card I could apply for and he stated all they have is a business credit card. I will be taking my business elsewhere. I have always bought my gas on my credit card and then paid it in full when I received my statement. Thank You Kathleen McReynolds

Cheapest gas in town! The pumps are very easy to get in and out of…read more The Wal-Mart is situated not far from the pumps. Very fast in and out. The bathrooms are terrible...smells like mold. They have alittle assortment of candy and bottles of soda and water. Just a little tiny place....but cheap gas.

Horrible horrible horrible customer service. I highly recommend you NOT buy your vapes from hereread more

Only non chain option for breakfast that we could find within a few miles of Frozen Head State…read morePark. Not too much to say about the food... but they are home-baked biscuits and home made gravy. Ours was luke warm so make sure you ask for your food hot!

Store- Halls The tall big guy with longer hair has been…read moreextremely rude to me twice now. This time he wasn't even cleaning the women's restroom and refused to allow myself and my 3 daughters to use the restroom. There was also an elderly couple really needing to use the restroom and he refused them. I asked if we could please use the women's restroom since he wasn't currently cleaning it. His response was very hateful and degrading. He slammed the sign in my face. The other time we pulled up at 12:03 unaware that the store closed at 12:00. I asked if they were closed and he rudely shouted, "Yeah we obviously close at 12:00!" I don't understand why he always has a hateful attitude. He is always very unprofessional and rude.

This past Sunday night I came into the store and was greeted by two friendly female cashiers. I…read morehave visited this same store multiple times as I live in between this store and the Lovell Rd store. I have also came in around 11:00 am, but the main 2 night time cashiers ( Gina & Wendy ) are the absolute best. Both of them are the reason I choose to come to this location rather than Lovell Rd. The employees at Lovell Rd should take lessons from these fine ladies on how customers should be treated. Keep doing exactly as you are ladies, and you'll never have an unhappy customer