Weinhardt Party Rentals is the best in town! Not only were they super helpful in organizing a plan to order items for my wedding, they were the most affordable too! Plus they were on time with their delivery! Upon returning the inventory, I was missing some items and Weinhardt was extremely flexible with the returns. I could not have asked for a better experience. I will absolutely continue to use them for future events. read more

If you want to be disrespected, choose Weinhardt. Their products are ordinary and their service is the horrendous. Ed, the owner himself thinks that he is doing people a favor by renting to them. He is condescending and arrogant and thinks that he is a wedding planner. So many things that were said and done were unacceptable for a service-based business. My experience with them began with a phone call where I was scolded because I didn't have every single detail decided when I called to ask about tent rental. After I had selected the tent size I was told to pick out the chairs. The receptionist showed me the entire selection of chairs and asked me to pick the one I wanted. After I chose, I was told that there were only two chairs that could be used for an outdoor party. That would have been nice to know before I looked at all of them. I was ready to sign a contract with Ed until he and his staff told me, in between numerous interruptions, that they were busy and that I wasn't their first wedding. Why would a business owner, who provides a service that numerous other companies in the area offer, go out of his way to tell me that I was not important because he's done this thousands of times? Weinhardt does NOT need your business- the owner makes that very clear when you talk to him. Save yourself from being insulted and choose ANYONE else. read more

Used weinhardt to rent linens and silverware for our reception. They can be a little pricey but we went for the basics as we were on a budget (this was our second reception) and it was a casual setting. We had no problems with delivery or pick up and got our full deposit back. read more

First time posting to Yelp but feel very strongly. When returning my rental items this morning Weinhardt's staff was disrespectful, mean, rude and entirely unprofessional. Never ever going back. Have been a loyal customer for many years. They need to do better. read more

Great prices,and service is good as well.I have been renting from them for a few years now. I have never had them ever make me feel like I was asking too much when I needed to change an order in any way. We do Rustic weddings at our Venue in High Ridge. I can only remember them shorting me on an order once,and the owner himself came out to bring me the item I needed. It is not about being perfect but sincerely working with a client to fullfill their event is good customer service. I dont know of any perfect business. You cant go wrong if you order through them. read more

I called to reserve for a party. I needed 50 folding chairs and five tables. Nothing hard. As I'm watching the weather I realize I need to refigure my outdoor party to an indoor party. So I call to adjust my order and that's when I find out the file reserved 10 tables. Why would I need 10 tables for 50 people? So I adjust my reservation to 40 chairs and one table. My daughter sitting next to me can verify this. My husband goes and picks up my order and low and behold we have four tables when specifically said one. And I have padded folding chairs for outside. I did not ask for padded chairs. So obviously they will always charge for their highest price items and update you with out telling you. I will not go back to them for rental needs. read more

I had always had a great imperssion of Weinhardt based on what I've read about them in the past. However, dealing with them first hand has surely changed my opinion of them. They were first of all not very helpful when I visited their showroom. I expected much better customer service and to be shown around at the selection of what they had. Instead, I was told that they could not read my mind and they don't know what I want. I was very disappointed by this treatment, as I felt that they are the experts and should be offering a little more guidance with showing me what they have to offer. I should have walked away from their business right then and there. Their office hours made it difficult to get there in the first place, as I work a full time job, and I was completely underwhelmed by their level of service when I was finally able to make it in. However, I figured that since they would only be dropping off the items I rented, I wouldn't have to interact with them much and decided to make the reservation for their services anyway. WHAT A MISTAKE! I rented a pipe and drape from them and had been told in the showroom that the white panels beneath the sparkle pipe and drape was included in the price shown for the rental. However, I showed up to my wedding rehearsal to see a pipe and drape set up with only the clear sparkle panels, no white panels underneath, and you could see clear through to the wall behind it. Why on Earth would I have bothered to rent a pipe and drape if I was okay with the wall behind it showing through? We called to try to point out the error and were then told that we would have to pay an additional fee for them to bring the white drapes that go underneath... this is the exact opposite of what I was told in the show room. On top of that, Weinhardt sent the deliver to my parents' home instead of to the hotel where my wedding was to be held AND the white columns I'd rented for my wedding ceremony were the most disgusting, dirty things I've ever seem delivered by a business. I promised them that I would get on every single internet outlet that would allow me to rate their business and let every bride who might be remotely interested in their services know how Weinhardt does business. They don't wow you with their service, they don't stick to their word, they don't apologize for their mistakes, they aren't willing to rectify what they've done wrong, and they are not a business I would recommend anyone to use. Especially not for their wedding. Who wants to deal with this kind of stress and disappointment the day before their wedding? I'd finally gotten Weinhardt to deliver the white curtains that were supposed to be included in the first place and even the delivery guy said that they should have sent them in the first place. Once that was taken care of, I was satisfied to not spend any of my time spreading my negative opinion of this business. However, they charged an additional fee to my debit card for a missing glass globe without even letting me know that anything was missing. This was a horrible experience. I am done with Weinhardt for good and I would never recommend their services to anyone. read more

I should have checked reviews before renting from Weinhardt! I used Weinhardt because they were close to my location. For the most part, I do not complain about many things and very rarely write bad reviews. However, in the case of this rental, I was already stressed with hosting a party for 24 people and then to add the disappointment in this rental equipment made me even more stressed out. 1) The tablecloths were so wrinkled that I had to iron them all. Not just the deep crease down the center, but wrinkles everywhere that looked awful when I set the tables. 2) Some plates came with visible food soil (big chunks) from someone's previous party, so I had to wash all the plates in case of cross contamination of bacteria growth. 3) most of the spoons had a big water spot in the spoon bowl most likely from being nested while still wet. 4) coffee thermos' had coffee spots on the spout and top, so I had to wash those. 5) forks with pieces of lettuce from someone's previous party.. more washing. On top of that, they gave me salad forks instead of knives so I had to get those swapped out (luckily I set up the tables on Friday instead of Sat, since they are closed on weekends!). The plates came plastic wrapped in sets of 10 and the utensils in zip lock bags. These then came in wooden crates that looked 30 years old. I understand that the food surfaces were wrapped but typically it is not a great food safe practice to use wood around food surfaces due to bacteria harborage because wood is not a cleanable surface and splinters. When the equipment was returned the owner was there and pretty much said well its not a perfect world and if we ironed all the linens then we would have to charge 80.00 to rent them. No apology! He was not very nice or understanding of his customer needs. Just a bunch of excuses. If you want to be stressed out and have an awful experience then Weinhardt Rentals is for you! read more

I placed an order for four 6' tables, and two 8'tables of Friday, over a week before the event. I was going to pick up the tables myself. I found out Sunday that I wouldn't need the tables, I called Monday, still over a week away from the event, and was told that my deposit was non-refundable, as noted in the e-mail confirmation, and that it was usually the whole order fee that would be charged. I pulled up the e-mail, while on the phone with them, and it said that for any cancellations within 48 hours, the whole fee was non-refundable. (As noted, this was over a week away) It said that if the order was canceled, there would be a CHARGE. Nothing was said about the whole deposit, and when i"d placed the order, the girl had said to just let them know if I didn't need the tables. No mention was made of any charges if I called within a few days, as long as it was before a week.. I asked to speak to a manager, and she also said that the deposit, which was based on the size of my order, was non-refundable. Nowhere in the e-mail did it state that the deposit was not refundable. Only that there would be a "charge" if the order was canceled, a fact of which I was not even advised when I first placed the order. I did not get my deposit back, and my recommendation wloud be to go with a rental business that does not mislead it's customers and does not have hidden fees or agendas. Who knows what else they will charge you for? read more

Also, they picked up the chairs and the said we were 2 short, and owed them 30 bucks, what a scam.

I rented tables and chairs for 500 people. The week prior to the event I had a couple questions and could not get anyone to answer the phone or return a call to me. After numerous calls I finally reached someone who was quick to tell me all the excuses about them being short-handed. She never returned my call as promised. Again on delivery day I called to find out the delivery window and still full of excuses and blames. The delivery and pick-up guys were great to work with and they also had nothing to do with the poor quality of the equipment! The chairs were fine but the tables were in very poor condition. Some were broken and unusable and they did refund that amount. The rest of the tables were so poor we had to duct tape them together. Some of the metal bands were bent out with sharp edges, many of the edges and corners were broken and bent. The tables did not represent the level of excellence our organization presents and it was embarrassing to have such tables. After the event I called and once again got many excuses stating they had a busy weekend and some people were on vacation. They should not have taken on so much business that they couldn't follow through with their promises. It looked like our tables had been at the bottom of a storage unit and they dug them out for us. I was very disappointed in their service and the worst part was that they took no responsibility and didn't seem to care about it. I later spoke to an event planner in the area and they said Weinhardt was known for having the lowest prices but the lowest quality equipment. I certainly found that to be true. read more

The secretary inside was impatient and rude with us when we were paying and getting the paperwork. She shouldn't be taking care of customers if she doesn't know how to respect them. The guys out back were nice and knew what they were doing though. They were patient and helpful. read more

I have used Weinhardt's for business and personal functions for many years and have always been satisfied with their service. They are on time, fill the order correctly (be sure you review the printed order to make sure all is well) and are affordable compared to other party rental services. read more