MOLTO MOLTO MALO: DO NOT BUY FROM BERNABEI !!!!…read more
our first (and last) wine order with their shop:
-damaged delivery, many mistakes, bad service, Bernabei hardly responds: damaged wines, very time/energy consuming for customers to get order delivered
-wine was delivered in 2 boxes!? (why???) so we had to stay home for delivery on 2 different days!!
-1 box had nearly frozen wines of 04 degrees celcius in them, which ruins wine totally
-2nd box was leaking wine, so clearly bottle(s) were broken, they tried to deliver it anyway!?!?
We requested new delivery ofcourse. After a week silence, Bernabei finally replied, 4 weeks!! after order date, 2nd effort arrived, again nearly frozen so damaged. Again Bernabei does not respond. We have asked Mastercard to cancel credit card payment.
Clearly Bernabei does not know how to take care of wine, has no respect nor service, AVOID THEM, go to a different, proper wine shop!!!