If I could give this practice zero stars, I would…read more The physician was knowledgeable, but unfortunately the office experience overshadowed any positive aspects of the visit. The administrative staff lacked patience, compassion, and professionalism, and I consistently felt that policies were placed ahead of patient care. If you have a child with special needs, care for a family member with special needs, or you yourself require anything beyond a straightforward, routine appointment, I would encourage you to carefully consider whether this practice is the right fit. Based on my experience and conversations with others, this office does not appear to be well equipped to work with patients whose needs require additional understanding, flexibility, or support. What should have been a healthcare experience became unnecessarily stressful. Patients deserve to be treated with dignity, respect, and compassion--especially when they are already dealing with complex medical issues. I sincerely hope this practice invests in additional training for its administrative staff so that all patients, regardless of their individual needs, receive the level of care and respect they deserve.

If I could give this place a zero I would…read more I had an established patient appointment and once I signed in I sat down for maybe 6 minutes. Once I got to the patient room my vitals were taken, everything was high but the nurse didn't seem to care. Cool! I then had to wait 1hr and 20 minutes for Dr.cho to basically tell me to take allergy medicine for my hives. He like to talk fast to try and speed up the appointment I noticed I also had pictures of my hives that I wanted to show but he was only interested in taking a Quick Look at one of the MANY pictures I had. He also likes to talk over you as your explaining anything I ignored him and continued talking. Honestly I should have walked out of the office after 50 minutes. I've never been to a doctors office such as this but I'll definitely be looking for a better immunologist.

I was very lucky thatmy sister's recommendation of Dr.Demery for my new PCP worked out 4 years ago…read more I'd just moved back to Tampa after more than 30 years away and was not looking forward to finding a new practice, having been very very pleased with my prior PCP at an Ohio State University Medical Center community practice in Columbus, Ohio. I need not have been worried Dr. Demery is aces! He is well-informed, affable, and very attentive, as I'm happy to report, is everyone I've encountered at the practice. The practice is easy to get a hold of and communicates well in-person, over the phone, and through their app. (‍ I swear I'm not using a chatbot but realized I may sound like one having just given three qualities in a row. ) The office is conveniently located off of Linebaugh on Wilsky, the latter of which streets puts you right on the Veterans Memorial Highway. Plenty of parking. A big convenience store is next door if you have a hankering for something before you head home. Pro tip: if you have been a good patient AND ask politely, I hear they will let you pick out a sticker as you leave the office.

Still the biggest fan of Dr. Bilella…read more I have a seven and five year-old, both very energetic boys. I always feel seen when we see Dr. Bilella. He always spends a lot of time talking through things with me, even when I feel like I'm the one who's in a rush to get the kids back to school. I also appreciate how good he seems about remembering children and their families. I feel like we are more than a chart to him. My younger son was bouncing all over the wall when we had our appointment, Dr. B did a great job redirecting his attention and making sure he did a thorough exam. I also find it very easy to get same-day sick appointments when needed. We may not always see Dr. B when we need one immediately, but I found all of the staff there is fantastic. They actually never seem super busy, which is nice. It means that your child is probably in the waiting room by themselves playing or with one other child. I appreciate how they have a child's waiting room and an adult waiting room, because I also come to this practice and see NP Ritchie. Overall we've always had a very positive experience here. They've also improved their wait times so I never feel like I'm waiting long. Everyone we interact with is always kind and professional from the front staff to the doctors. I would highly recommend come here.

Had an amazing first visit! Super easy process to sign up. As always Dr. Berland took great care of…read moreme. Thank you Dr. B!!!!

Love this place. Have been coming to this location a for a few years. The staff is very friendly,…read moreand will communicate with you at all times. If the Dr. is running behind or in need to cancel an appointment they will advise you before you make it to the office. As we all know no one wants to go into the Dr. Office during these times. Dr. Mehuron is willing to work with your comfort zone. If you are okay with coming into the office you are welcomed. She also will allow you to have a telehealth visit depending on the circumstances. She is very direct and will provide you with her knowledge on different things that will help make your life a little healthier.

Dr. Martinez is the best . He takes the time to explain the process or procedure that is required…read more He is very professional. The office workers are always helpful and kind when I come. It is clean and the care that they give me I will not find at another doctor's office. This team of of doctor's & nurse's at this office care about their patients. I am very grateful for my neurologist. Thank you Dr. Martinez , you and your staff for all you do.

DR. is great but he has a staff member old female spanish woman who keeps me from making…read moreappointments ...she lies about insurance saying my payment hasn't gone through for insurance. LOL I called BCBS and they said she has nothing to do with my insurance payment of course. I just wonder if Doc Martinez knows that this staff member is destroying his business? I have a voicemail she left me denying me a visit and my LOP from my lawyer. So I have not been able to see my fav DR in a couple of years. I am posting her message here for all to hear her excuses for not allowing me to be seen. It is fraud and illegal and she needs to be fired ASAP. Oh she doesn't know I can sue her personally for discrimination.

I am now 6 weeks out of surgery and just had my last follow up.. The results are amazing and…read morethat's an understatement. I am breathing perfectly for the first time in my life. The care I received from Dr. D was nothing short of perfection. His staff gets to know you and your story and treat you like you show up and talk to them every day. What I want everyone to know about in my experience with Vitale is the character of this Doctor. Nothing is perfect and we all know that sometimes things happen that are unfortunate. I had some problems arise because of moving to a new state and was in a bind to get things completed much more quickly than is typically done.. Because of this we had some problems with insurance and scheduling. When doctor found out the situation, he immediately did everything possible to make sure I was able to be cared for before moving... He scheduled me for a 7am surgery on an off day so that he could maintain the commitment he had to all his other patients that day and still see my way through. I don't know of another Doctor in my lifetime that demonstrated that level of patient care. It shows you how important his patients are and it shows his commitment to the best possible care he can deliver. I breath much better today because of this doctor and I would any person I know to be under his watch. If you need help from an ENT, you don't have to look any further.

I'm extremely disappointed with the attitude of the person who answered the phone for scheduling…read moreappointments. A simple question about being in the system was met with a loud and clear 'NO YOU ARE NOT' - completely uncalled for. I was considering becoming a patient here, but the unfriendly demeanor was a major turnoff. From beginning of the call it was not polite and the end was clearly rude with attitude

My family and I have been using Tampa Urgent Care in Westchase regularly for a couple of years, and…read moreour experiences have consistently been positive. The staff is friendly, attentive, and genuinely seems to care about the people they're treating. My wife and kids have always felt comfortable here, and we've received good care whenever we've needed it. The wait can occasionally be a little long after checking in, and the layout sometimes has patients walking past an area where a provider is conducting telehealth visits, which feels a little unusual. My only personal preference would be to have more male providers available. As a man, I'm simply more comfortable having that option in certain medical settings. That aside, the staff has always treated us well, and this remains the urgent care location our family trusts.

The blonde front desk lady is rude and unhelpful. Very quick and irritated found out later on I…read moreshouldn't have paid as much as I did but I felt rushed when no one else needed to be helped. But everyone else was very nice and helpful.

Dr Grant is one of the most conscientious and knowledgeable doctors I've ever had the pleasure to…read moremeet and be fortunate enough to have as my doctor. He is very thorough and listens extremely well while analyzing my concerns and has an understanding better than I ever could what my diagnosis is. He doesn't rush and always takes time to assure me and explain his diagnosis. I have recommended him frequently to many friends and they are always appreciative and very pleased. His care has truly changed my life and health.

Dr. Grant is extremely well qualified and cares deeply for his patients. He is thorough, detailed…read moreand will refer you for another Dr's opinion and consultation and further evaluation. Thank you for helping faster track us to get Mark the care and help we need for diagnosis. We will stay in contact as things progress. Dedication? Dr. Grant called us on Sunday morning to get update! Thank you

Full disclosure: I paid for a package and then Vein911 had new doctors or nurse practitioners do…read morethe injections and .issued the veins. What was unacceptable is when Vein911 expected me to buy a new package to get the veins they missed.

Vein and Vascular is 10000% better than competitors in the area. I went elsewhere, and the doctors…read moreand staff were unprofessional and made no improvements on my legs, even after several ultrasounds and procedures. Then I went to Dr Wright at Vein and Vascular Institute. He immediately was able to identify the underlying issue, something that a dozen doctors couldn't figure out. Last week I had a procedure. I was so relieved I started to cry, it made such a big improvement in my life. I am forever grateful to the amazing staff here .