Do not order from here! ordered windows beginning of October from Steve that arrived damaged 6…read moreweeks later. It took 2 months to get someone to come repair the windows after Steve told us to just install the windows! Thank god we didn't install them because the guy showed up with black nail polish to "repair" large scratches. Even he said this was not acceptable! Multiple calls later and come February I finally found someone to get the windows out of my house that were in our way. Steve assured us new windows were ordered and would be here 2/22! Again months later and still no one offered money off or any resolution! Come 3/5 and multiple calls and people promising to call back with no luck and no call backs I got a hold of someone saying that they got parts to repair our windows. Again what would they do if we had these windows installed already. Also I didn't pay $11,500 for repaired windows delayed by 5 months. Finally got my money back 3-11.

We own a small renovations company, and order millwork frequently for customer projects. Hines has…read morebeen an absolute nightmare to work with on every single project thus far. From our AE Steve Conro not relaying information about delays, ordering products without necessary hardware, and Hines' inability to deliver correct items on a consistent basis, we have lost THOUSANDS of dollars due to their "mix-ups". We have so far been offered $300 refund for our troubles (insulting), when a single issue led to (2) men having to work (8) extra hours to correct the issue and pick up the right supplies which didn't deliver. I wouldn't recommend Hines Supply, and quite honestly, don't understand how they've managed to stay in business. Go literally anywhere else.

Lizbeth was a dream to work with while trying to solidify a design idea for our complicated laundry…read moreroom! So patient, understanding and insightful. Provided many more options and design suggestions that we are looking for compared to other competitors.

I've been shopping at Menards for many years and love their 11percent off sales. Needed to pick up…read moreone item the other day and was able to get in out quickly. They had plenty of open cashier's. Stores are clean, and seem to have almost everything under the sun for a home improvement store.

This place is great. Helpful knowledgeable staff and great supply and service. I appreciate the…read moresmall details they help you with. The staff will help you solve problems. Highly recommend.

Locks & builders hardware are their specialty. They have a…read moregood assortment of quality hardware at reasonable prices.

When we couldn't find any attractive high quality code (2-1/4" wide grippable) WALL HANDRAILS with…read morequarter turns in a wide variety of woods at Big Box stores or lumberyards in Chicago, we decided to try Old World Millworks. Looking at their online catalog, we were able to pick 3 profile samples which they then mailed to our house so we could make an informed selection. Since the set-up fee is the biggest cost, we ordered the 2 rails we needed for 2 different staircases cut from the same pattern. A week or two later we were able to drive out and pick up the finished beautifully-milled red oak pieces, avoiding the $100 delivery charge. While it's true we ended up paying about double what we would have at a place like Home Depot, we got better than double the quality, functionality, and beauty. Well worth it!

From the owner: About Old World Millworks Since our business began over 25…read moreyears ago, there have been many changes for both our company and the millwork industry. Our move to a modern 145,000 square foot facility represents our commitment to both our customers and our employees. As an American millwork company, we continue to provide exceptional value on custom doors, millwork, historic renovations and stairs. We stand behind our products! We guarantee the quality and workmanship of every product made by Old World Millworks. Other vendors' guarantees are offered within their various product lines. If you are unsatisfied with an item, please call our Customer Service Department as soon as possible. Old World Millworks is a BBB Accredited Carpenter in Dekalb, IL

Great firewood. You load your own but they can have someone help if needed. Burns clean and hotread more

We had an excellent experience getting firewood from Midwest Compost, LLC. The driver who…read moredelivered the wood was on time, the wood was in great condition, and we are looking forward to the awesome fires we'll be able to have this fall and winter.

Great small town feel with knowledgeable staff. Prices are competitive with the big box stores…read morewithout the 20 year olds hiding behind boxes when you have a question.

From the owner: Top Notch Building Supply is located in Northern Illinois, between Rockford and Freeport, with a…read morefull service lumberyard that is focused on customer service. Our sales staff has an average of 20 years of industry experience. We work closely with home owners and contractors alike to get the project done right.