We frequent the Fort Collins food bank. The volunteers need better training . They manage some of…read morethe most vulnerable populations in our community. As a person with a disability that is not visible I have attempted to shop on Wednesdays when services are suppose to provide easier access to seniors and those with disabilities. Despite documenting the disability in their intake documentation, and after standing in line for about 45 minutes, the volunteer at the front desk looked at my age and informed me I wasn't a senior and should not be there shopping that day. The sad part is how loud her voice carried across the entire line of clients. I informed her I had a disability and informed her it was documented in their intake paperwork. Every subsequent visit has been a repeat to the intake person questioning why I am there shopping that day. I finally gave up trying to show up on Wednesdays. Not all disabilities are physical and visible. My question is why senior citizens aren't required to give proof of age every time they shop, or asked to verify if they are seniors? Once their age is recorded they are given a green light but someone with a disability has to request the same treatment as seniors because the volunteers are forming a judgement because they aren't seeing a physical disability.

Okay! Well I am just going to say i have had fantastic experiences with the food bank for larimer…read morecounty. We have been there in multiple capacities. -As a patron -as a donor -as a volunteer -for tours with girl scouts and homeschool groups Many many years ago, my family utilized the food bank as a patron and we were so very thankful for the food. They had a variety of stuff that i could find even with special dietary needs of gluten free, vegan, vegetarian. Produce was usually fine and most anything we got was tasty. I have donated food there. Whether for girl scout cookie donations or donations just for other times throughout the year. Donating is a very easy process. They have a lot of hours available to donate. You go in the donation door. And bring your food in. They will have you put your food/donations on a scale and then you can get a tax donation receipt if you would like it. Because of being so thankful for the years of food the food bank had provided for my younger family, I have been thankful to volunteer for this organization. I have brought my girl scout troop here many times to volunteer, homeschool community and also a local womans group. The volunteer coordinator is easy to work with and the jobs are always varied and interesting. There is always a lot to do! Lastly i have brought groups here for tours. Not everyone knows or understands what the food bank does and I thought it was important for my girl scouts and also some folks from homeschool community to be able to hear about it. The tour guides were always engaging and made it interesting and memorable for those that i brought. I am very thankful for this organization and their mission of feeding people.

Last year, very suddenly, I became homeless for the first time in my life. I remembered that my mom…read moreknew somebody who worked at HNS, so I went there first. They graciously helped me get the appropriate documents filled out and filed. They also helped me get proper clothing and a load of groceries. But for those people, I don't think I would have made it through it. I also want to thank City Counsel member, Andrea Sampson, for helping me find the right places to apply for the services for which I was eligible. The only thing missing is that there was NO HOUSING AVAILABLE during the 1.5 years when I needed it. When will the people of Loveland finally step up to the plate and help solve the homeless problem in Loveland???

Staff very kind & does their best to provide that you need…read more They are very knowledgeable a d great at pointing you on direction of peole who can /may help you

We have had service with S&S for the last 8 years and before that with them for 15 years at another…read moreaddress. They are always there and always show up. Our service is excellent and would not think of having anyone else. Thank you

We've used several trash services over the years in Loveland. These guys are the best service and…read morevalue. Never a billing error and always pick up our trash. Great loval business.

Virginia at Mountain High Disposal was extermely helpful to me when I had a problem immediately…read moreafter signing up for services. She was able to cancel my previous signup due to an unforeseen problem which arose and required me to travel to Florida woith an unknown own return date/time. Thank to her efficiency my problem was taken care of. I greatly appreciate that1 Thanks, Virginia!

Terrible customer service. They miss trash pickups, and when you call, you're left on hold forever…read moreonly to be told someone will call you back. Trying to cancel is even worse, they won't let you do it without speaking to an agent who keeps you on hold so long you want to just hang up. Save yourself the frustration and choose a different trash company.

Peaceful, beautiful, lots of churches a whole lots of farms. I love Loveland. All fields, roads for…read morelong drives and a bunch of semi trucks wheeling in cars from outta state waiting to move into Colorado. Beautiful views of the mountains. You can't go wrong with Loveland!!! Yeehaw

I was on hold which I am not complaining about while I did other things I was then greeted with a…read morelarge apology for the wait which I had no problem waiting. I then was treated with the utmost respect and made my day just by setting up trash services. The lady who spoked to me had said she was having a crazy morning with angry customers and I believe she could handed her stress very well and I want to thank her for her kindness

Process was easy the lady at the front counter was funny and very attentive !great experienceread more

SHADY BUSINESS!! STAY AWAY and not very helpful staff except Marinna in the front office. We came…read morein with a trailer full of aluminum, brass, and stainless. We had an older gentleman separating all our items. He priced our load at $209.25. I was not satisfied as I knew what items I brought in. So I asked for help with Shannan, and she was rude and not very helpful. So I went to discuss the prices with the same gentleman, and I noticed them separating my load into different piles. Clean aluminum. Then he noticed I caught them and back peddled and weighed them for a separate ticket of $22.40. I know we had a lot more than $230 on that trailer. See pictures of items and of the stack they pulled out from one of my bins. Marinna said I could talk to management, but I think the public needs to know there is a possibility that you will encounter Shady business here.

Amazing service, I'm out of state and was looking for a rare part- they happened to have it (plus…read moresome other parts I needed) and not only did send me clear photos, they picked it, then they shipped it to me. I also am a small business owner, and I must say I am impressed and every person I spoke to was helpful and made this happen! Good job everyone Thanks from WA!

Horrible customer service. Whoever answers the phone is terribly rude and hangs up on you…read more Don't waste your time on over priced recycling prices. Take your tires to Discount where the rates are much cheaper and the customer service is better.

Fantastic group of people! We just adopted a puppy from the last night and it was a fantastic…read moreexperience. Friendly team, knew the dog and generously shared info. The kennels were clean and the whole place was welcoming. I have been to many other places that smelled horrendously of pet excrement and just felt unhealthy. At NOCO Humane Society you can tell they care about their charges but also want to engage with people coming in. Amazing experience.

I recently had an incredibly disappointing experience with the Humane Society that I feel compelled…read moreto share. I turned in a stray dog that I was going to adopt if her previous owner didn't come forward. Based on her teeth, face, and personality, she appeared to be less than a year old. Unfortunately, I later discovered that she was pregnant, and after having a stillborn puppy in there care , she became understandably depressed and stopped eating. It's well documented that such traumatic experiences can lead to reactivity in dogs THAT YOU CAN WORK PAST . it was clear upon finding her that she had been abused skinny and scard of dogs and people , a concern I explicitly expressed to the Humane Society staff. What infuriated me the most was their decision to euthanize her as she was there for less then 4 weeks without informing us, stating reactivity and aggression not exploring any of the other rehabilitating options THEY HAVE to keep this yung dog alive . This felt not only unprofessional but also unethical, especially given the provisions of the Colorado Animal Rights Act, which emphasizes the humane treatment of animals. This decision is particularly egregious considering that, in the week I cared for her before turning her in, her reactivity stemmed purely from fear, a natural response to her past trauma and current situation and through out all that she loved kids . She was a scared, young animal in need of care, not a death sentence. I am beyond disappointed with the lack of communication and compassion shown in this situation. To add insult to injury, they have been ignoring my phone calls. When I did manage to speak with someone, the woman on the phone was incredibly rude, speaking to me as if I were a child and twisting my words to justify their decision to euthanize a dog whose life could have been saved. They took a life that deserved to live. Animals deserve better, she deserved better. I hope that by sharing this experience, the Humane Society will reflect on their practices and improve upper management because clearly this decision was made out of pure laziness The avoidable loss of this dog's life is a profound failure on their part. I am the way they are in the way. They handled this whole thing. I'm very hatred for the staff that decided to go through with this and not speak up.