We've lived here for 6 months now and absolutely love it! The staff are great and very responsive…read more A special shout out to Barb in the office and Javier in maintenance who have made our first 6 months here a great experience!

We visited as prospective residents, so I'll tell you my experience…read more This is an apartment building that was originally built to be condos. I say that because it feels more like condos than apartments. It's 1 large building in the downtown Des Plaines area. There really isn't much outdoor space dedicated to this building, so basically go in and go to your unit. There's not much community space inside either, except for a small gym. They have several different layout types and sizes for the units. We went into 1 model and loved it. It was really nice inside. The problem we really had was the lack of community and community space. As we explored other apartments they have more to offer to their community, have more community space, and more things to do. One last thing. This may be a good thing or bad thing, but they are pretty much at capacity with units, meaning they don't really have a lot of vacancies. If you find one available and you like it snatch it up because it probably won't last long.

I had a showing for a unit as I was looking for an apartment to move into. The carpets in the…read morecommon area were noticeably very dirty, and there seems to be a lack of maintenance and cleanliness. The person who showed me the unit also seemed to get nervous when I opened the kitchen cabinets and drawers. That put me at unease and made me believe they're hiding something (e.g., undisclosed issues) Overall, didn't have the best customer service as someone who was visiting the premise as a potential place to move to

Management needs to work better with the tenants…read more Maintenance issues not corrected example toilet handle broke 3 times in 2 months. Finally I went to Home Depot to buy the part and fixed it. Parking spot. When I first moved in I was assigned a spot. 2 days into my lease a car was parked in my assigned spot. This continued for a week. I kept advising management of the situation. End result I was reassigned a spot further away. After moving there was an issue with Comed electricity service. I Auto paid for a time when I no longer lived there. Between COMED and the apartment complex no one would help me with reimbursement.

I felt obligated to write this review to warn future prospects of living here. It is terrible. This…read moreis one of those apartments with gut renovations, but everything was built poorly and cheaply. Everything fell apart the first 2 weeks we lived there and it was not of any concern to the property manager, 33 Realty. We felt almost scammed upon moving in because the person who showed us the apartment said that he would get any maintenance taken care of within 24 hours and that we should text him personally. However, once we moved in, he told us to stop texting him and that we should go through the portal. It's also not even that affordable. We found wayyy better apartments (with elevators and amenities) that were more affordable after we moved in.. It was a shame. They would've been better off demolishing the entire building and creating a new one from scratch (with new plumbing, central AC, and stable structure). The back stairway and entrance are always trashed with stained carpets from people's leaky garbage bags. Hallway doors are literally falling apart with cracks and screws loose/missing. Ceiling leaks on rainy days. The list goes on and on. Also, beware: RATS

Anton can say what he must to salvage his dignity. However, I only speak with facts…read more 1. He asked me for a garbage bag to dispose of waste. 2. Didn't give me a bill nor receipt. 3. Told me to clean a tub with the same soap I wash dishes with. Yes, my tub is old, but your workmanship is poor!

Anton worked his magic once again. We used his service's…read moretwice and the results are amazing. The tub looks better than new! Thank you so much, Anton~

If you know,you know. This is a lovable place where they actually listen to your concerns. It's a…read moregem of an area with many main roads and highways nearby. I love walking my dog in the neighborhood as well as coming in and getting pupcups anytime we visit their office. That staff is so friendly and inviting and host Multiple events for the residents to get to know each other.

I've lived here for 2 years moved out earlier this year but made my way back to Ellison! I lived…read moreabroad and Jessica, the assistant manager, helped me secure my place while out of the country (and with the time difference). I can say she really went above and beyond and kept in communication through the process. You can tell she really cares about the residents and want to make sure everything runs smoothly. The little things truly goes a long way and I can appreciate the sense of community she has brought to this building. It makes such a big difference having someone in the office who's approachable & anything I need, the office is willing to help and any maintenance that comes up is addressed! Location is great as I can walk to most places, or can take the metra train. Close to the airport which is nice when I travel. Hence my decision to return to Ellison. - Ken

I had a screen door that the puppy had ripped let's say more than 2 years ago and it had been…read moredriving me crazy that I couldn't leave the door open. I searched for a company in the neighborhood that had great reviews and found Screen Medix. I called and left a message and heard back from them the next day with an apology that it took them so long to call me back. I thought less than 24 hours was great! They sent me an estimate and once I agreed to the estimate they scheduled an appointment with a 2 hour window for the very next day. Riley texted me to let me know he was about 20 minutes away and showed up shortly after. He was quick and the pet screen looks great! I was very pleased with the service and quick response!

I had 3 sliding patio screen doors that needed to be rescreened. When I took the doors off, the…read moreinternal plastic corner pieces on one of the doors cracked due to age (i.e., brittle). Unfortunately, these types of doors are no longer made and are different than what is currently sold. However, Tobi was able to design and 3D print the corner pieces with carbon fiber so I didn't have to replace the doors (which were otherwise in good shape). Great work by Tobi and his team!

John George is amazing! Request him for your inspection. I have been through 5 closings - all with…read moreinspections and his was by far the most thorough I have ever received. He was also very easy to work with, made me feel comfortable, and explained issues to me along the way. His price was also lower than the other inspectors I have previously worked with. I will never use anyone else again - this is my go-to company from now on.

From the owner: Putting customers at ease with our highly detailed home inspection services. Your investment is in…read moresafe hands with Take Cover Home Inspections! We will deliver a detailed report listing out any and all hazards and items needing attention. This services is highly recommended for anyone purchasing a property, planning on listing a property, or just want to know the current status of their property. We've got you covered!

Brookdale Des Plaines, IL 3-16-25…read moreAfter almost 2 years of residency my opinion Brookdale Des Plaines remains the same...... VERY high marks for both residents and management with staff. In spite of a madcap rush of 40+ new residents caused by the abrupt closing of another "senior" facility up the road, management rose to the occasion over a 4-5 month period to get everyone housed and safely moved in. Toss in another round of Covid, the Flu and artic winter temps, the Holiday decorations were once again Rockefeller Center like. Residents long-term and new have blended together on a mostly joyful. and very friendly fashion. Management continues their top down approach to keep things running smoothly Access to top rated reliable medical care is always a growing need as we all get older. And when buying a house any good realtor will say.... LOCATION - LOCATION - LOCATION!!! This facility has it in spades as well as a an IN-HOUSE reliable bus service to get you to and fro. BDP SHOULD BE at the VERY TOP of anyone's list as a safe, extremely well managed plus welcoming home for you or your loved one. I invite you to read my previous more extensive reviews, or better yet call BDP and schedule a visit. A long term and well informed marketing team await your call. Again, I am in NO way associated with Brookdale and simply reside here as an 85 yr old slightly disabled male resident. 2 years now and still very happy!!! HOPE to see YOU soon!!!

first of all, this is no longer Brookdale, it was bought out in September of 2025 by Discovery…read moreVillage. We shall see if they continue with some of the positives. They can use more activities but all is in the works. The nursing staff is wonderful, most people are very helpful. They are a little in need of more staff but again, all in the works.