Gena Grundeis
Gena.Grundeis@brookdale.com…read moreBrookdale, Gardens of Tarzana
Reg: Your People, your environment, your care
Dear Gena,
I wanted to take a moment to share our wonderful experience we've enjoyed while working so closely with your dedicated team of caring professionals, Mitch, Ethan, Anna, Zuly, Lillie, Tony and the entire team at Brookdale.
Moving our mom from her home in Northern California after retirement to a place close to us, her children, was a dream. Quite frankly we had been planning to have mom move into our home. Ater interviewing friends and extensive research, we considered looking for a retirement community where mom could be surrounded with a cross section of community that truly had commonality. After all mom is active and enjoys daily interaction, stimulating challenges, going to events, and of course people of all ages. Did I mention having fun and activities.
Ideal isn't always ideal
This was a very difficult decision but our primary driver was mom's welfare, quality of life, enjoyment, and care. This approach was our guiding principle.
Aging-in place
We realized that mom is independent today and as we would want to fill her days with every opportunity, we would definitely try. When it came to helping mom, in the event of her needing care, though that may be years from now, we would need help. We also were not home 7/24.
Mitch, that masked man (Covid mask), with a kind demeanor and great heart, shared the concept of having all the facilities and care in a dial-up or dial-down option, should mom ever need it. And did I mention the beautiful community filled with wonderful residents who have multiple activities a day... ok, this was hard to believe. I've quickly learned to be a believer.
I was clearly on a quest to find the best for mom, focusing on her independent nature and flexible life style.
Fast forward to researching 37 establishments including multiple Brookdale communities, Aria, Sunrise... we decided on three finalists, two Brookdale and another.
Yes, by now you guessed it Brookdale Gardens of Tarzana became my decision and I met with the family, on both coasts, to share my findings.
Your community has many offerings that we considered, cleanliness, beautiful and spacious environment, caring and seemingly nice residents, great meal options, great services, great age-in-place options, and more. There was a very clear differentiator, you and your team.
It's been almost two months since we met Mitch and your staff and mom moved in March to her beautiful new home at Brookdale. Which by the way, Ethan ensured everything was beautiful and operational. He also installed a TV, electronics, power, drapes...he's a one man construction force.
Simi, I, and the entire family are very impressed at the beautiful and caring community you attract and nurture. We humbly thank you for making mom and all the residents so welcome and comfortable.
Warmest Regards,
VJ Singh and family