PLEASE STAY AWAY FROM THIS FACILITY!!!…read more I work near this facility and personally know several seniors who live here. Based on direct knowledge and firsthand accounts, I have serious concerns about how residents are being treated. One resident I know personally was not properly cared for after a fall. After that incident, she was reportedly not assisted with meals or monitored to ensure she ate for three days. Her room has flooded twice, and because of how often this happens, it reportedly smells of mold, which raises serious health concerns. After the second flood, she was abruptly dismissed from her room so it could be cleaned and was not allowed to gather her phone, shoes, or any personal belongings. She was sent out in the middle of December wearing only sandals and no sweater. This showed a complete lack of concern for her safety, comfort, or dignity. What is most disturbing is the lack of empathy. This is a facility entrusted with the care of vulnerable seniors, yet the focus appears to be convenience and profit rather than basic human compassion. PLEASE STAY AWAY FROM THIS FACILITY!!!! Please choose another place. No one's loved one deserves to be treated this way.

Where to start......My mother in law has been living at AvantGarde for 2 weeks - she has Dementia…read more(short term memory issues) and it was getting to the point where she needed not only care but stimulation. The staff here is amazing, they don't just do their jobs (and they do them well) they are all very kind, supportive and loving toward her. This is a woman who would not leave her apartment, slept until noon, getting her to get dressed was a big task but her nature is social. She was famous in her youth and a singer / dancer. I could not believe that she was up and out of her room (DRESSED) by 8am and didn't return until after 5PM on day 2. EVERY SINGLE DAY she is kept active, she's singing with the pianist, playing bingo, watching movies, doing arts and crafts AND they told me she was participating in the morning walk! One of the ladies there sent me a video of her singing with the pianist today - she is in her element. Her Doctor comes to her every month (more if she needed him). I was weary that they would not be able to get her out of her room and get her dressed. AvantGarde has surpassed my expectations. I can travel without worry, I can visit her without me being the caretaker, I can rest easy knowing she is having a great time and in loving, capable hands.

This facility is elder care at its best. My grandfather lived in Cai's Home Care for a year. He was…read morealways well groomed, well taken care of... The facility is always exceptionally clean, food is amazing, freshly cooked every day, excellent medication management, upscale neighbourhood . My family lives in New York and is was very difficult for us to coordinate my grandfather's care, that is before I found this place. You gays are amazing. Thank you Mel, Anna, Lusina, Sargis, Nancy. THANK YOU ALL. You are amazing and I would absolutely recommend this place to everyone who needs their services.

When my father became unable to care for himself, I was bewildered. I reached out to Sargis at…read moreTarzana Senior Living, who was extremely knowledgeable and helpful. He made my father's transition from independent living to assisted care a smooth and painless journey. The staff are wonderful, the place is clean, and the small size means everyone gets lots of personal attention and care. What a blessing to have found this place!

Savant Senior Living of Tarzana are absolutely AMAZING in every way‼ Their entire staff including…read moreNarine who is executive director. They treat you like FAMILY as described in their pamphlet. I HIGHLY recommend Savant Senior Living of Tarzana to anyone‼They're simply the BEST Senior Living facility ever‼

You have found it! After a season of difficulty, you've…read moremade the decision that Assisted Living is the best choice for your family member. Making that decision is one of the most difficult things you'll ever do. The staff at Savant of Tarzana will make this transition smooth and comforting for all involved. They're amazing! From our first meeting and on through the moving in process the staff's one focus has been personal care. It's been incredible! At least two of the staff, separately, went to the hospital and visited with my sister, a couple of times, so that they could get to know her a little. They truly care about easing the transition for the new resident and placing them as carefully as possible. The building is being renovated and the fresh paint and new furniture will allow the facility to shine almost as brightly as the personalities of the people you will meet. It's the dedication of Savant's staff that has brought us peace of mind and they are the people that will help, provide for and serve your loved one. They truly care!

I'd give 10 starts if that was an option. The staff was outstanding. Very compassionate, caring,…read moreloving and attentive to mom's needs. Mom is very picky about food and told everyone who visited the food was very good. It was so wonderful to have our loved one in a "Home" environment versus a sterile building. Lovely grounds surround this wonderful board and care. The owner, Sophia was always available basically 24/7 for a call or text with anything we felt the need to discuss. If you have a loved one and are looking for the best home for them, look no further that Royal Gardens.

I love that this is a family-owned business. The owner Sophia, her husband & daughter are all great…read moreat building trusting relationships with their residents. The staff members have big caring hearts as well, and are incredibly experienced too. They really do make you feel like you're part of their big loving family. I highly recommend Royal Garden if you're looking for a great care home for a loved one.

We moved Mom in just about a year ago and from the moment we toured Jackie's Hideaway until today,…read morewe have been really surprised with just how much we get with our residency. We used a placement service that identified JH for us. We had several tours of other homes that were all in the same Valley area, and all around the same cost. What immediately stood out were the owners and the team on site. All friendly, caring, truly kind people. Andrei, who gave us our tour, was friendly, so knowledgeable and totally honest. He even brought up previous ownership issues the facility had faced and other issues that as a business owner, he had learned through and made specific improvements to address any issues. The care team that is on site is just amazing. They cook all meals in the kitchens right there so you know your family member will be getting home cooked meals that are nutritious and delicious (do NOT visit during meal prep time or you WILL want a plate!) These ladies bring a smile to Mom's face when they engage and I can tell just how much Mom has enjoyed getting to know them. The facility is also lovely. There is ample space with really nicely sized private rooms and bathrooms. The homes are in lovely garden surroundings and I'm pretty sure Jackie's Hideaway has turned my Mom into a bird watcher!!! While touring facilities in searching for a spot, Jackie's Hideaway was the only location that didn't focus on the glitz and window dressing of the facility. At one spot, the owner only focused on how expensive all of the decor was and how my Mom would be surrounded with luxury. I needed my mom to be surrounded by care and people who were going to be there to help her and not let her worry for a single thing. My mom chooses to hang in her room, but other residents are usually in the TV room or enjoying the garden when it isn't too hot outside. This freedom to do what makes you most happy...as odd as it sounds...is a big plus in these types of facilities. Many spots do what is most convenient for the staff...NOT for the residents. Jackie's Hideaway does not take that route. We are SO thankful we found Jackie's Hideaway and know that their care has lifted anxiety and worry from Mom...and from us. We hope to be a long-term success story!!!

Priced at 9,000 a month when similar places are 6,000. We were dismayed by the owner's comments…read moreabout how much his staff was paid and how they deal with night time falls.

My grandmother was taken care of by Eilene and Blue Skies Ranch. There is no place on Earth she…read morewould have rather spent her final years, and it is a blessing to our entire family that she was under such great care. Blue Skies Ranch is much more of a personal experience than any Retirement Home or care facility I visited in the past. It feels like an actual home and there are only a few residents at a time, which makes the experience so much more warm and intimate. I know the care my grandmother received was the best it could have been. I would proudly recommend Blue Skies Ranch to anyone.

Our experience with Blue Skies Ranch was a life-threatening situation. The incompetence was…read morealarming, especially in the care of my mother with dementia. Some of the substantiated complaints we filed with the Department of Social Services include: administering Seroquel without my consent, leaving my mother in bed for extended periods, neglecting her hygiene by leaving her in soiled diapers for hours, and failing to provide adequate meals. The facility is severely understaffed, leading to further neglect, yet the owner did nothing to address these issues. At one point, the owner even restricted our visits, seemingly to hide the poor conditions. My mother was left precariously balanced between two chairs, her bed unmade behind her. This facility failed her in every possible way, and I urge anyone considering Blue Skies Ranch to think twice. For more information, visit their page on the Department of Social Services website: https://www.ccld.dss.ca.gov/carefacilitysearch/FacDetail/197609763

This board and care home provides excellent care in a safe, clean, and welcoming environment. The…read morecaregivers are compassionate, attentive, and treat residents with kindness and respect. The staff communicate well with families and always make sure residents are comfortable and cared for. I highly recommend this home to anyone looking for quality care for their loved one. The owner and administrator are friendly, helpful, and always make sure everyone is happy and well taken care of

I had the opportunity to have my mother placed at the Shirley House. From a professional viewpoint,…read moreKim is a caring and exceptional professional. She makes a point of obtaining staff that is capable and experienced. Her creation of the Shirley House has been done from the standpoint- she would place her family here- if necessary. The atmosphere was joval and everyone was well taken care of in this boarding care home.

There has been many thefts from my room : included among the stolen items are: 1. Cash about…read more$200. 2. Suitcase 3. Numerous miscellaneous items which the total value is $300. Action against stealing by staff needs to be implemented.

My brother's quality of life improved dramatically the day he first joined the memory care unit at…read moreSavant Woodland Hills, and I am so grateful for the compassionate care and support he has received since moving in this summer. It 'takes a village' to meet the many needs of loved ones facing social isolation and challenges around daily personal care and I have found that village in the supportive community at Savant Woodland Hills. Among the 18 memory care facilities I contacted in greater Los Angeles, Savant's dual commitment to both quality care and affordability was unmatched. From the first introductory meeting to my brother's move-in five weeks later, senior staff member Jeanette Hernandez provided kind and expert assistance at every stage. Six weeks have passed since my brother moved in and he is visibly more cheerful, peaceful, conversational and actively engaged with his world than he has been in months. And I am more relaxed, secure in the knowledge that he feels at home and safe in the midst of such a caring and supportive community and is receiving the 24/7 monitoring needed at this stage of his life. Thank you Savant Woodland Hills!

I have nothing but good things to say about Brookdale! Warm and inviting. It has such a homey feel…read moreand it was the perfect move for my mother. She is participating in all the wonderful activities and is well cared for. Mitch, the caretakers and the tenants are so friendly. I'm very grateful!

Gena Grundeis Gena.Grundeis@brookdale.com…read moreBrookdale, Gardens of Tarzana Reg: Your People, your environment, your care Dear Gena, I wanted to take a moment to share our wonderful experience we've enjoyed while working so closely with your dedicated team of caring professionals, Mitch, Ethan, Anna, Zuly, Lillie, Tony and the entire team at Brookdale. Moving our mom from her home in Northern California after retirement to a place close to us, her children, was a dream. Quite frankly we had been planning to have mom move into our home. Ater interviewing friends and extensive research, we considered looking for a retirement community where mom could be surrounded with a cross section of community that truly had commonality. After all mom is active and enjoys daily interaction, stimulating challenges, going to events, and of course people of all ages. Did I mention having fun and activities. Ideal isn't always ideal This was a very difficult decision but our primary driver was mom's welfare, quality of life, enjoyment, and care. This approach was our guiding principle. Aging-in place We realized that mom is independent today and as we would want to fill her days with every opportunity, we would definitely try. When it came to helping mom, in the event of her needing care, though that may be years from now, we would need help. We also were not home 7/24. Mitch, that masked man (Covid mask), with a kind demeanor and great heart, shared the concept of having all the facilities and care in a dial-up or dial-down option, should mom ever need it. And did I mention the beautiful community filled with wonderful residents who have multiple activities a day... ok, this was hard to believe. I've quickly learned to be a believer. I was clearly on a quest to find the best for mom, focusing on her independent nature and flexible life style. Fast forward to researching 37 establishments including multiple Brookdale communities, Aria, Sunrise... we decided on three finalists, two Brookdale and another. Yes, by now you guessed it Brookdale Gardens of Tarzana became my decision and I met with the family, on both coasts, to share my findings. Your community has many offerings that we considered, cleanliness, beautiful and spacious environment, caring and seemingly nice residents, great meal options, great services, great age-in-place options, and more. There was a very clear differentiator, you and your team. It's been almost two months since we met Mitch and your staff and mom moved in March to her beautiful new home at Brookdale. Which by the way, Ethan ensured everything was beautiful and operational. He also installed a TV, electronics, power, drapes...he's a one man construction force. Simi, I, and the entire family are very impressed at the beautiful and caring community you attract and nurture. We humbly thank you for making mom and all the residents so welcome and comfortable. Warmest Regards, VJ Singh and family

Superb care for loved ones in the final stages of life. If they have an opening for your loved one,…read morego for it! My sister and I toured so many places that were disappointing before finding Balboa Cottages.

I found Clarendon Senior Living last August and it was a life changing gift for my mom and for us…read more(her children). She is so calm, happy & well cared for by the entire staff at the Gaviota house, it has really brought us peace of mind.