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    Welleby Veterinary Hospital

    4.3 (36 reviews)
    Closed 7:30 am - 1:00 pm

    Services - Welleby Veterinary Hospital

    Pet physical or wellness exam

    Pet vaccinations

    Pet sitting

    Welleby Veterinary Hospital Photos

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    Recommended Reviews - Welleby Veterinary Hospital

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    Unethical and inhumane be aware of THIS VET HOSPITAL. My dog went missing on 04/23. I posted about him everywhere, including on the Neighbors app. A local neighbor informed me that he saw a woman drop off a dog that looked exactly like mine at Welleby Clinic around 3 PM that Friday. The woman clearly stated she had found the dog. When I tried calling the clinic that same day, they were already closed, so I contacted them the next morning. Someone from the clinic texted me back, asked a bunch of questions about my dog, and then told me they had not found any dog matching his description. I believed them and updated my post, assuming they were telling the truth. However, the same neighbor who initially contacted me called again, insisting he was certain it was my dog and that the woman had said she found him, not that she was claiming ownership. Apparently, if someone leaves a dog at the clinic, they have to claim it as their own. I didn't give up. I kept texting and even offered a reward. Eventually, I found out they had been lying the entire time - they did have my dog, but chose to lie because they wanted money. The kind people who originally found my dog were made to pay for unnecessary procedures like blood work and fecal exams instead of the clinic reporting the found dog properly. This clinic lies repeatedly and is only interested in money. When my mom went in person to ask about my dog, the staff was extremely rude - one man even slammed the door in her face. Avoid this place at all costs. Horrible service and horrible people.

    I never write reviews but I had to for Welleby! I was SO nervous bringing my 4 month old bearded dragon to anyone, but the staff was SO sweet to my little Norman! Dr. Hausammann is so intelligent and her love for animals is very evident!! I loved how much she loved Normie! We are so happy we found them and will definitely stay here!

    How much they charged me for lab work. Money i will never get back from these scammers!

    Do not come here for emergency test results!!! This place owes me $1,000! Made a urgent appointment for my sick cat. After discussing multiple different routes for treatment it was ultimately decided to get same day results. There must have been a mixed up with the staff and I never received my same day results. Being that I work over the weekends and the fact that they are only open for a few hours I was only able to call them about three times each day until I finally received a response on Monday. By Monday I already need it to get my cat treatment elsewhere not having time to wait for the same day results I had paid for. Finally after getting a hold of the office on Monday I told them I no longer needed the test results and to not send it to the lab. After speaking with a very condescending gentleman it became apparent that my lab work was done and no one contacted me. He kept stating that I was refusing results when I kept correcting him telling him that I paid for same day results and it has been 72 hours since then. They straight out refused a refund the money that I desperately needed to help get my cat medication and hospitalization. They said that they can give me 30% back because I got my results and they did their job according to them. I obviously did what anyone else would do and dispute it with the bank. Unfortunately since this is a medical matter I never received my money back. I not only never received my test results but I never got the money back I needed for medication. They withheld test results and refused to refund me necessary money needed for medication and medical Care in general. I will be taking any necessary cautions to prevent this from happening to anyone else please be warned. If you have an emergency do not come here! I can never forgive these people for what they have done. If my cat would have died this would definitely be a story on the news... Your pets are part of your family you do anything and everything to get them medical attention when they need it clearly this place doesn't understand. Reading the reviews you guys say you are compassionate but where's the compassion when I so desperately needed that money to get my cat medical attention? If you were going to a deny it at least give me back my money. We are talking about a life here not an object or a wrong order. I was charged over $1,000 for medical care that I never received. It's devastating. Though it's my fault for going into debt I would never deny my pet's medical Care. Grow some compassion. Uploaded some photos of the invoice I received and the promise I was given in writing that it would be done in house to receive same day results.

    Sarinya P.

    Brought my rabbit here for the first time. Very impressed how fantastic all the staffs were. I felt very welcomed. The gentleman who took my appointment was very nice. The vet tech was so friendly and she handled my baby very gently even tho my baby got scared and ran/ jumped all over the exam room. The vet was super kind and professional. She's not one of those vets who push you to get things that not necessary done with your fur baby. She answered all my questions patiently and I didn't feel rush at all. $75 for regular check up was very reasonable. Thank you so much for taking care of my baby!!

    The pup
    Kim V.

    So our pup was having bad breath and really dirty teeth and a loose tooth. This was local and highly rated amongst my peers so we decided to make an appointment for a checkup for our pup. The staff were really friendly; the front desk woman was so warm and welcoming, with a great smile. We got in quickly and the vet tech was going over what they will be checking. They took some blood work and we requested for nail trimming. They were thorough, quick, and welcoming. The veterinarian was so nice and professional. She went over what she was going to do during the procedure. She said our dog will be under light sedation. They provided us with the medication pre and post operation as well as directions. Our dog was out of it for a couple of days after the surgery but she is fine now. Her breath no longer smells and her teeth are sparkling white. We had great customer service here and results so we are planning to use this as our go to vet. They also provide dog boarding. The lot is pretty big and the office is large and clean. You can tell they are caring and compassionate towards animals!

    Ban
    Starrrr S.

    i bring both my fur babies here and im so glad i continued to come over the years!!! my babies are well taken care of

    Georgia Maria

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    9 days ago

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    7 months ago

    The staff is amazing. They are very caring and compassionate. They all helped us in our emergency no hesitations. Love this place

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    1 year ago

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    2 years ago

    Is an amazing place to take your pet I personally took my rabbit and they were great. 10/10

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    2 years ago

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    9 years ago

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    7 years ago

    Wonderful doctors and staff. They take great care of my personal dogs as well as our geriatric and special needs foster dogs.

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    8 years ago

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    6 years ago

    Service was great. Took my two Siamese cats there for check up and will definitely go back. Great energy and friendly staff.

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    6 years ago

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    11 years ago

    What an amazing place with the most loving, compassionate and empathetic staff. I cannot recommend this office enough!

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    14 years ago

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    Ask the Community - Welleby Veterinary Hospital

    Review Highlights - Welleby Veterinary Hospital

    What an amazing place with the most loving, compassionate and empathetic staff.

    Mentioned in 3 reviews

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    Sunset Animal Hospital

    Sunset Animal Hospital

    (72 reviews)

    I am incredibly happy to bring my Dog to this Hospital They…read morehave been seeing my Dog for more than 5 years, and they bring the best and professional attention.

    BAIT AND SWITCH. They lure customers in by charging less for an office visit than many other vets…read morein the area. HOWEVER, they do this because they charge insanely high prices for everything else. For example: They charged me $268 for a standard CBC and Blood Chem blood test from my cat! This is more than $100 over what other vets charge in this area. A quick Google AI search will confirm this. HIGHWAY ROBBERY. NEXT SCAM: Blood Tests: They automatically do the blood tests "in house," which is more expensive than sending out to a lab. However, they NEVER explain this. They automatically charge you for the in house blood tests. What they are SUPPOSED to do, if they had any ethics, would be to say: For urgent matters, we can do the test in-house and get results in 40 minutes. This is more expensive. For non-urgent matters, it is cheaper to send out to a lab and have the results in 48 hours. NEXT SCAM: The "package." They try to sell you their "package" from the minute you walk in the door. First, it's the tech. Very pushy. Very hard sell. READ OTHER NEGATIVE REVIEWS HERE. I AM DEFINITELY NOT THE ONLY ONE WHO CAUGHT ON TO THIS. If you don't agree, then its the vet who tries to sell it to you. Interestingly, the entire time, no one EVERY ASKED ME WHAT WAS WRONG WITH MY CAT. All they kept doing was selling the package. After getting tired of round 2 with the vet, I interrupted her and said: "Can I tell you why I'm here?" That kind of left her speechless. BTW this just occurred to me: Their "one free blood exam with THE PACKAGE." What type of blood exam? The basis are at a minimum CBC and Blood Chem. I wouldn't be surprised if they just do one OR the other. The ohter one you'd have to pay highway robbery for, like everything else at this scam house. NEXT SCAM: The "free x-ray" - Part of the "package deal" is a "free x-ray." However, the x-ray does not come with a written interpretation. When you ask for one, they tell you that's an additional $180 for a radiologist to review and interpret. So the "free x-ray" is not free at all. That's like saying "we offer a free flight to California. Oh, but if you want a pilot to fly the plane, that's an additional $1,000." NEXT SCAM: With "the package," you get "20% off medications." The obvious question is: 20 percent off what price? They can make up any price they want! So let's say a medication costs $50 on chewy.com, where most of us buy our vet meds. This place tells you the price of the medication is $100 but - guess what? - because you purchased "the package," you get 20 percent off! It's your lucky day. It will only cost you $80! The money hungry and slimy ways these people try to make money is disgraceful. All they see is dollar signs when your sick pet walks in the door. Stay away! You'll save a boat load of money if you do, and hopefully, you'll go to a vet that asks you what's wrong with your pet before they start hard selling you. FINAL POINT: Be prepared to wait a LONG LONG time every time you go.

    Welleby Veterinary Hospital - vet - Updated August 2026

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