Everyone there is very caring and friendly. They go the extra mile to make sure you and the baby…read moreare healthy. I highly recommend it.

Last week I called NEOBGYN and was so happy because the receptionist made the intake process so…read moreeasy and got me an appointment within the next few days. Fast forward a few days later and I arrive for my appointment and was greeted by reception and Amanda was fabulous and made my first appointment easy. The MAs were great too. Then, I met the NP and it all went downhill from there. The NP has terrible bedside manner. I was met with a judging demeanor and was pushed to get on birth control and not even warned with any of the side effects and she didn't really care that I wasn't interested in it. Later she called me to give me my results and her tone was almost sarcastic , it really upset me. I think NP Brianna can use some lessons on how to treat patients with respect.

I called to schedule a first pregnancy appointment with Dr. Okamura…read more The office staff informed me that she likes to review new patient requests herself, and decide based on her schedule and patient information whether to take on the patient. They sent her an email with my information, and told me to expect a response the next day. I never received a response. I called every day for a week asking for an update, and every day the answer was that she hasn't gotten around to her email yet. Eventually, I called another practice that scheduled me *on the spot* for an 8 week ultrasound the following week, and an 11 week in office visit with an award winning highly regarded doctor.

There a sense of comfort when me and my wife walk into this place, some of the nicest people I have…read moreever interacted with! I can't thank Dr. Kyoko and her staff enough for taking care of my wife during her pregnancy.

I am so happy to see Dr Matta recovered from St Elizabeth's. She delivered my baby almost 6 years…read moreago and was/is an amazing Dr. her bedside manner is amazing in an area that you need humor and compassion.

Dr. Matta is so wonderful. So knowledgeable, assuring, comforting , humorous and positive. I am…read moreblessed to have found such a great female physician for all my feminine concerns and check ups . Thank you!

Elaine Metcalf is the most incredible ob/gyn I have ever had! First, she is a brilliant and…read morethorough doctor. Second, she is fast and mostly on-time. Third, she is young and up-to-date on new technology (I have an implanon birth control out in Europe for 10+ years the US for 3). Fourth, she is quick witted which makes me feel comfortable. Fifth, she is a marathon runner! How cool is that! She is so good that I am considering flying back to boston for my annual checkups when I move away. Seriously. See her!

I had to switch OB/GYN's late in my pregnancy (30 weeks) and I had no problem getting an…read moreappointment right away to see someone. I was assigned Dr. Kristen Davis and she is great! I was previously going to an OB in Brookline through B&W and I will have to say I prefer NW OBG/YN over B&W. NW OB/GYN's office is so much more inviting and relaxed and the staff here is really awesome. The wait can be long sometimes due to all of a sudden births but the staff keeps you updated and lets you know right away if there is a problem. Dr. Davis is a great doctor as well, when I first met her we went over my pregnancy, any questions I had and gave me great advice to my situation that I had. Appointments here are easy to get and the service is just great, even the nurses and the medical assistant's are wonderful as well. My previous office was so cold and uninviting that I am glad I changed and will stay at NW OB/GYN as long as I can!

As a 37 year old woman, I can tell you that I've always known I wanted children. However, I didn't…read moreimagine being single in my late 30's...so after almost 2 years of going back and forth with myself, I finally decided to give my future-self the best chance at having a biological child and I started the process to freeze my eggs. Fertility is personal and emotional and scary but choosing the right doctor makes ALL the difference. The best decision I made was choosing Dr. Jan Shifren at Newton Wellesley Hospital. At my initial assessment, Dr. Shifren walked me through every single step of the process and answered all the questions I could come up with. It only takes a quick google search to learn she's internationally recognized as one of the top physicians in her field of expertise and she's been published in more journals than I could count. What a google search doesn't tell you is how truly wonderful she is as a person. Dr. Shifren is so thoughtful, knowledgeable, transparent, upfront and honest. I never felt rushed at our appointments (virtual and in-person) and Dr. Shifren was by my side, from start to finish. She has a truly incredible team of nurses, technicians and administrators who keep you feeling positive throughout the journey and take great care of you at each appointment. After meeting with Dr. Shifren, I worked with her billing department to understand all the financial costs associated with the procedure and they gave me a very easy to understand price breakdown. A few months after our initial appointment it was March of 2022, and I was ready to go. At that time I started working very closely with Zuzana, her incredible nurse who was by my side for the next 2 weeks walking me through the process. Zuzana and her colleagues were very quick to respond to my emails with questions or concerns and always had all the answers right away. Once the process begins, you are going into their office at NWH anywhere from 2-4 times a week for blood draws and ultrasounds. All the ultrasound technicians are great and be sure to get your blood drawn by Grace, she will make your day every time you see her. I felt really taken care of on an emotional and physical level which is what you want and what you need to get through this process. My patient experience could not have been any better and I would highly recommend choosing Dr. Shifren and her team at NWH if you are looking into freezing your eggs. -Melissa

I saw Dr. Sakamuri for some irregular bleeding, she suggested I go back on birth control to stop…read morethe bleeding. when I told her I was not willing to because the side effects were too severe in the past, she was super rude and judgmental and said I "might as well be on prenatal vitamins" even though she knew I had no intention of getting pregnant. Perhaps there isn't another known solution for my irregular bleeding, but it's unacceptable to shame a patient like that. Like any drug, Birth control has side effects and women deserve to know the full truth so they can make educated choices on their own. Not be shamed or scared by their health care providers without proper information. Perhaps Sakamuri only cares to prescribe medications so she can cut herself a check. It's truly sad that myself and other women have to face this type of judgement in a space that is supposed to be safe for everyone to make informed decisions about their own bodies.

Dr. Zinner might be fine for obstetrical care, but I don't trust her with gynecological care. I had…read moreto self advocate over a period of six months to get diagnostic work ups for breast and gyn issues. I was diagnosed with breast cancer and later vaginal wall cancer. Both of these were overlooked and I was made to feel hypochondriacal because I wanted further testing. I changed physicians and was treated professionally for both cancers.

After the recommendations and reviews from Yelp, I called Dr. Zinner and made an appointment…read more Wow, I love her! She saw me quickly, and sat me in her office going over my history, before launching into the examine. She made me feel very comfortable and was very personable. While waiting in her waiting room, I was surrounded by all these pregnant mothers, and they all seemed very happy and confident with her treatment, so that made me feel better, as well. BTW, she is taking new clients again! I will be recommending her to every woman I know, who needs a new GYN. I hope she someday becomes aware of her fan following at Yelp!

I have been Susan Mann's patient for more than 30 years--first at Harvard Vanguard in Cambridge and…read morewhen she left there I followed her to Brookline. When I had serious symptoms that could not be explained she persisted in running tests, even though they were all coming back negative. It turned out that I did have a malignant tumor but thanks to her persistence it was stage 1 and I did not need any further treatment after my surgery. That's what a great doctor does.

I have been a patient of Dr. Susan Mann's for almost 8 years and she has expertly, kindly, and…read morepatiently seen me through two high risk pregnancies to deliver healthy, full-term babies. She put my mind at ease many times and despite having a busy practice, she always listened to and carefully answered all of my questions. She takes the time to get to know her patients and I have always felt that she genuinely has my best interest in mind. I appreciate her rational, practical, and common sense approach. However, she's serious and ultra-cautious when it comes to looking after her patients. At the end of both pregnancies, my blood pressure was high and she was very firm and clear about how serious it was. She had me come back in to see her every other day until I delivered to make sure the baby and I were okay. I have been so insistent on having Dr. Mann as my doctor that I kept driving all the way to Cambridge for my second pregnancy, even though we had moved 30 minutes away. Just recently, she moved her office to Brookline and I am driving even further because I trust her implicitly and can't imagine going to another ob/gyn!

It's been impossible scheduling an appointment. I'm experiencing the same issue as another patient…read morebelow relating to insurance. They say they see another active policy when in fact I only have one. Its been such a waste of time and I can't get anyone to call me back to help me with the insurance issue or to schedule an appointment. I've been trying for two weeks at this point.

DOES NOT CARE ABOUT WOMEN…read more I was an established patient of this OB/GYN practice from approximately 2019 through February 2023. During that time, I received ongoing gynecological and oncology-related care, including significant procedures such as a LEEP procedure, cone biopsy, dilation and curettage (D&C), and related follow-up treatment. Throughout my care, I also received infertility-related counseling and treatment planning. At one point, my OB/GYN advised that I needed to improve my blood sugar control prior to being referred to infertility services. I followed this medical guidance under the supervision of my primary care provider and worked for over a year to successfully improve my blood sugar levels in preparation for continued fertility care. After February 2023, I temporarily paused active OB/GYN care while continuing to manage my health with my primary care provider. In September 2025, I attempted to re-establish care with this practice for ongoing OB/GYN and fertility-related treatment. At that time, I began experiencing repeated difficulty scheduling appointments and receiving consistent information regarding eligibility and insurance authorization. Importantly, I have maintained the same MassHealth insurance coverage throughout this entire period. I have also consistently completed the required annual referral authorization process through my primary care provider, which had previously allowed uninterrupted care with this practice for several years without issue. Beginning in 2025, however, the practice began refusing to schedule or continue care despite the same insurance coverage and authorization process that had previously been accepted. In March 2026, I contacted the billing department by phone to request my billing records and documentation of charges and payments. I was informed that the practice had recently changed billing systems and that they were unable to access my records internally. I was told my records would need to be obtained through an external or outsourced system. Despite this explanation, no billing records or documentation were provided. On May 14, 2026, I submitted a formal written request in person for my complete medical records and full billing history, including itemized charges, insurance claims, payments received, and any documentation regarding reimbursement. As of the present date, no records have been provided and no substantive response has been received. In late May 2026, I also spoke with the practice manager, who reiterated that records were not accessible internally and would need to be obtained externally. However, no follow-up or delivery of records occurred. The only written communication received from the practice was a letter dated June 3, 2026, stating that they do not participate with my current insurance plan. This letter did not address my records request, billing documentation request, or prior established care history. At this point, there remain unresolved issues involving: Lack of access to requested medical records and billing documentation Conflicting statements regarding insurance participation and payment history Sudden refusal to continue care despite a long-term prior treatment relationship Lack of clarity regarding continuity of care following multiple years of treatment, including oncology-related services This situation has resulted in an inability to obtain complete medical documentation necessary for ongoing care and follow-up with other providers.

I got a blood infection and was very sick in ER. That was the only (-) experience. 6 hrs in the…read morehallway *. see David D. Review. Moved to 5th floor. From that moment till released. Excellent care in every area. MRI, Cat scan, Echo Cardiology. Lab, and immediate care when I turned the call light on. The food was great, loved the everything omele. Thank you for the caring support crew. Three very tough days then two coming back. Great care by all. Special thanks to Cardiology, Lab, Neurology and Infectious Disease. I has Sepsis, a stroke, but quick work by my care team, and care from great professional Nurses, and I'm still recovering but its tough to think of the outcome had we not came to Newton Wellesley Hospital. * ER was less then desirable. my wife took care of me. from getting a room to release 5 STARS!

This is a good location if you need labs done on a holiday or weekend. Other locations nearby in…read moreWaltham and Chestnut Hill are not open on major holidays, but Newton Wellesley is open and pretty easy to get to right off of 128. Or just a couple miles from the pike. Limited parking at the entrance for handicap and some charging spots. Usually those are taken so you have to go to the lower parking spot and walk up a ton of stairs. There's also the option to valet which is $12 or only $4 if you have a handicap placard. To get to the lab/imaging location, when entering turn right after the check-in station, then go straight to the end of the hall and then left. You'll see a wooden desk on your right to check in. There's a small waiting room there, but also a larger room across the hall. They're not a lot of phlebotomy stalls, but they move pretty quickly. Staff are friendly and efficient. This is a good option for getting labs vs driving into Boston.