Super service and great team. Helped me save alot of mkney and time and headache…read more Definitely coming back for anything. Thanks Angelo and Raffi and your great team!

There was a bit of a mishap with my windshield chip repair and they replaced the entire windshield…read more And it was an oem windshield to boot!

My personal experience with the Waterdown Collision Shop was extraordinary right from the start…read more Christian was my estimator and the main contact regarding my claim, and he is truly an amazing person to communicate with. I don't often leave reviews; however, this place deserves 5 stars for its remarkable knowledge, fast and reliable service, and most of all their honesty. I highly recommend this shop to anyone who is looking for a great quality work and service. With sincere gratitude, Paulina

They do great work and have bent over back wards for me in the past, they are the only people I go…read moreto when I need to get major repairs done.

Great job done by the whole team! From the initial estimate to the final repair. They arranged my…read morerental and ensured I had a comparable vehicle for the week they needed to fix my car. The door replacement and painting is flawless. I had them do an additional repair to my bumper that was not covered under insurance. The pricing was $300 less than the quote I received from another shop. Again, it is perfect, looks like a brand new bumper. Having worked in the insurance industry for 35+ years and dealing with many shops, I would highly recommend Carstar to anyone looking for excellent service and repairs at reasonable pricing.

Had used them once with a vehicle years ago and they did an amazing job. Just went back to help…read morewith a scuff/dent and they were extremely helpful and quick to look after it for me. Recommend them for sure.

Super amazing staff! Been going here for my rust prevention for years…read more Very diligent team, and my ram truck still looks like brand new!

Went to this location twice and had issues both times. Second time they missed both doors and under…read morethe hood of my truck..... if they missed that much, what else are they missing/doing wrong? Went back in and the manager was very good about it, apologized and fixed the poor spraying job. But still. A customer should not have to check your work and have to go back to get it done properly, both times. I do like the product but will be trying a different location next time

Very thorough and professional. I dealt with Denise and Blake, great people. I got into an accident…read moreand came to this location to get my car fixed. Came out looking brand new again. Would highly recommend.

My VOLVO Vehicle had plenty of fender benders and "major dents". The passenger side door was…read moreseverly indented . Justin and Danny took their time to explain my 2 options. They recommended a new side door which would be a lesser cost and a SAFER option... they also quoted me the exact two prices for each option. When I received my car ... I was overwhelmed ... looked like a BRAND NEW CAR!!! They not only ordered and put a new side door with a new mirror they touched up all the scratches on every part of the car and no more dents throughout the car and did not overcharge the price they quoted. My price was still the same as they quoted. My Volvo looked like it was completly painted ... immaculate. I have had many compliments and I do not recognize my vehicle ... BRAND NEW LOOK. Thank You Dan and Justin ... The Best Service I have ever received ... You Both went above and beyond my expectations. Francesco C.

We had the best service today. ALL -BRITE GLASS AND TINT on 31 Manitou Dr, Kitchener, ON N2C 1K9…read more From the reception people to the professional windshield installers. Great friendly, fast service. Offers shuttle service. I am so happy with our new windshield. Thanks Anthony. D & L Gratton

Recently had my Odyssey 2016 done at this place. I've researched on several anti-corrosion…read morecompounds and decided on corrosion free due to this article - http://www.howtosavemoney.ca/which-rust-proofing-service-is-best as it's used by the Canadian Army- http://cradpdf.drdc-rddc.gc.ca/PDFS/unc53/p526285.pdf. This article alone and the fact that corrosion free does not require drilled holes for application especially on my new car was the deal sealer. Here's why holes are no longer needed - http://m.youtube.com/watch?v=hAmosX6MTOs. Kim Telouni did a great job for the corrosion free application. Initially he recommended drilling but I showed him areas on the Odyssey which can easily be entry points for the wand that they use. There are a lot of factory holes for any new vehicles. I would recommend you to take your time as well to check your car once it's done as you may notice some weather striping not being seated properly although it may happen temporarily due to the compound that is applied but not an issue as they easily snap back. Be aware that some of your door panels or tailgate may have popped as they have to go in between them to apply. Just snap them back in. They may also tell you not to wash the car although the corrosion free website does say you can. I still did not since I was too lazy. All in all I was pretty happy with the result and will be coming back here again. In fact, I'm again at the shop having my VW Golf 2012 rust proofed since I don't believe VW's 12 year anti-corrosion warranty works in Waterloo, ON due to the salts we use during winter. I had a Passat B6 2008 that was manufactured out of Germany but it rusted on the wheel well and tailgate. See this article - http://www.corroding-volkswagens.com/new-page-4/.

Was not happy with their service. By law a repair shop is…read moresuppose to give you a estimate or ask your max budget for a repair. When I booked an appointment to get my air conditioning fixed I asked for a estimate and they said they would let me know. Dropped it off and asked again, they said same thing. That afternoon when the car was suppose to be fixed I called at 4:30 to ask and they weren't finished and asked for the estimate and wouldn't tell me until Monday. Monday afternoon we get a call and were told it's fixed. Under the consumer protection law (http://www.e-laws.gov.on.ca/html/statutes/english/elaws_statutes_02c30_e.htm#BK67) A shop may not fix your car until the owner of the car agrees to the estimate. They never told me! I came in and explained I was upset and the service was horrible I even said I wasn't looking for free ( also have a audio recording of the whole conversation) and told him I have no problem paying for half as this is his mistake and I asked numerous times. He then told me he would take the van if I wanted to and unhook it all but I have to pay for him to unhook it. After much polite arguing , we didn't get harsh he finally after 30 minutes said he would charge a little over half. Which we were fine about. I'm posting this as this shop needs to understand the consumer protection law, I could of taken him to court and not paid anything. But I didn't. Customers need to know their rights and not get bullied by shop owners. Own up to your mistake and meet the client half way . It doesn't need to be a struggle. What if I couldn't afford it at all? You did all that labour without my permission. Please please read the consumer protection law! http://www.e-laws.gov.on.ca/html/statutes/english/elaws_statutes_02c30_e.htm#BK67

This is my regular repair shop and I enjoy their service. Yes they have had issues come up from…read moretime to time with delays on repairs but typically those have not been there fault, they've been things like parts not arriving when they were expected, etc. I've never had them complete repairs when I've asked for an estimate first and they've always been accurate when given. The folks there are always polite and easy to deal with. My only real gripe is the fact that they aren't open on Saturdays and due to my scheduling it's sometimes difficult to get my vehicle in when I need to but they do have a key drop box where you can leave your car and put your key in an envelope with instructions and they have always been decent when I've done that. I have no major issues with these people and they do honor their repair warranties.

Our windshield was hit by a large stone and cracked near the bottom. Needed to replace the entire…read morewindshield. Checked a couple of places in guelph. Go Glass was recommended by the people that service our car. Checked with them for a price. Price was better than others and they are happy to work with your insurance company. Service was excellent. New windshield looks great. Feels like a new car.