I cannot say enough about this place. I'm a 64 year old single women, and over the years I have…read morebeen led astray many times by auto mechanics looking to make a few extra bucks off of your lack of mechanical knowledge. These two gentlemen went above and beyond to help me. At a beyond reasonable price I might add. I had a fuel line leak, and it was explained to me clearly what my options were and they respected my decision and had it fixed while I waited. Many other customers came in while I waited, and I watched them go the extra mile for each and every one of them. You could tell by the very interactions and conversations, that every customer left with the same gratitude for their service that I did. Well done guys and thank you for service to our community. I will highly recommend you. Thank you again.

Called in the afternoon to find out if they could get me in for a Vehicle inspection before I…read morecommitted to a purchase from a Car Dealer in the area, Joe fit me in the next Morning before 10:00am Good Customer Service. When I arrived, they got me right in Joe & his Guys took their time to explain the issues with the vehicle & potential cost of the repairs, Very Fair and Honest evaluation of the vehicle's issues to help me make my decision on my purchase. I drove almost 45min. to look at it & ended up not getting the vehicle, But I would definitely Go back to Joe and will refer him to others in need of Car Repair work because Fair & Honest & Upfront,,,,,,,,, CUSTOMER SERVICE is Hard to find any more. Thanks Joe Bill K.

Back visiting family over Christmas and not only did he get it done in the same day, he tracked…read moredown his preferred parts and got it done for less than expected. Great guy and amazing service!

I took my truck to him to replace a rear main seal he called and said I need my engine replaced he…read morealso said he removed my transmission and them reinstalled it before he called me My son came with me to give him the deposit to replace my engine and discovered the the cross member nor the drive shaft have be removed we called the police and filled a report I took my truck to another ase certified mechanic and was told the transmission has not been removed so I will be filling a small claim case against him as he charged me $650 to remove the transmission and put it back on please beware not very honest

I have used D and N exclusively for the last year. GREAT service and price. Dave Daniel really…read moreknows his stuff. There's nothing they can't fix. I've had them trick-out my Jeep Wrangler with a lift-kit; drive shaft; LED light bar; 37" tires; air horn, siren, etc., replace air conditioner and brakes on my Nissan Juke, brakes and headlights on my Eco Sport, etc.!!! Conveniently located in Wellington, OH. And if not, it's STILL worth the drive due to the extreme quality of work and friendliness. Honesty, is something I know I'll ALWAYS get from Dave!!! Sincerely, Gene S.

Awesome service My…read morehusband took tires to get mounted and balanced. Scott and Dan took great care of him. Very friendly and competitive pricing. Cash only They also no longer have gas pumps - service center only.

Best mechanics in the area bar none. They also have one of the best alignment racks in the area and…read morepeople that know how to use it. They fixed the wrong repairs made by a local dealer to two of my vehicle's. They are always busy but when I had an urgent issue they worked me in and got it fixed.

I had my oil changed and tires rotated here. Very friendly staff. My wait was less than an hour.read more

I am shocked at the one-star reviews --- my experience was beyond every positive expectation I…read morecould imagine. Timely, friendly, honest, sympathetic. They came highly recommended by dear friends and I can see why. Exemplary in every way and I am so grateful for their attentiveness!

Told me I can't but my own parts "that's how they make their money" throws to over charge me 1400…read moreto fix an axel and ball joint another place laughed and said "wow that's outrageous" and the tow they roccomended "John's towing" charged me 130 total to drive about 10 minutes total and broke my car more

This is going to be a long review so you can get the entire story. I have been going to Pallens…read moreAutomotive for probably 25 years or more, I ran an automotive parts store and serviced the Pallens shop and even his one son Michael worked for me. I have two vehicles, my 2012 Chevy Silverado 4x4 and my wife's 2013 Ford escape AWD. My wife's car had a check engine light and a low tire pressure light come on the dash. I've told Tom, Steven, Victor and all of the other mechanics to never put cheap or one year warranty parts on any of my vehicles and from day one I've never complained about a repair bill. Now after calling and telling Steven that the code was 051, a crank case pressure sensor. Steven called and told me to bring the car into the shop Friday at 9:30am and he'll check it out. Now every time I deal with Steven he tells me that he'll check it out and call me but that never happens and we're without a car for two to three days and when I call he tells me oh I gotta check this or I gotta check that when in reality he's blowing smoke up my butt. Well the truth came out that Friday. When my wife dropped off her car she asked when can I pick up my car, now remember Steven told me 9:30am, well it was 8:30am. My wife was to told she could pick up her car at 4:00pm. I picked up my wife at her job in Elyria at 3:55pm and drove straight to Pallens and I'm sitting in the parking lot waiting. Finally she comes out and I asked what's going on and she tells me that the young mechanic just ran out to the parking lot and pulled her car into the garage and changed the sensor. She paid the bill and we leave, driving home on broadway my wife calls me and and says that the check engine light and tire pressure light is still on. I told her to turn around and go back. She's told that Steven will get the sensor from the Ford dealership and she asked about the tire pressure sensor and was told she has to make an appointment even though they stock those sensors. This proved to me that Steven was peeing on my foot and trying to tell me that it's raining. You cannot believe anything Steven tells you. When a man's words ring empty (Stay away) I've had repair bills of $2000 sometimes more and I never complained about any one of them but when you show me that patronizing, your business means nothing that I take my money and spend it elsewhere. Thank you Stephen you save me some money you can blow smoke up somebody else else's you'll never do it to me again.

I have been taking my car to Pallen's for well over 15 years now. They have always done an…read moreexcellent job and are very fair. They don't try to gouge you. They go out of their way to accommodate their customers and provide excellent service.

Harrison's our local dealer, we also are a family owned business in our lil ole Wellington Ohio,…read more so we always try to keep our business local & support our fellow owners, Rodney always makes that happen, even after my husband walks out a couple times to think about the purchase before making it... Matt was our sales agent this time around & he was great, would totally recommend Harrison's... They've been our auto dealer for the last 25 yrs..

A family member recommended this dealership, and highly recommended I go to Scott. He wasn't…read moreavailable, so we met with Chad. And I can't speak to Scott, but Chad was absolutely fantastic. We arrived around 1830, an hour and a half before they closed that day. Chad pulled the paperwork for all the different vehicles we wanted, went through all the numbers we wanted, and brought us the two vehicles we wanted to look at. In addition, he knew his inventory, and brought us another vehicle he thought we might like more (he was right), and a few bucks cheaper at that. Chad really took the time to help us out with pricing, looking at the vehicles, and genuinely interested in our interests. Unfortunately, we are in a unique situation, and may not purchase- but if we are getting a Ford, we will be back here to buy from Chad.

Fabulous service! Twice in one year I have had to take my Jeep there. Different issues but same…read moregreat service. They call and keep you updated and fix the issue the first time! I will continue to take my vehicles there!

From the owner: Precision Automotive and Performance Inc. provides Auto Repair Services and Auto Maintenance…read moreServices to the Oberlin, OH area.

This company was dispatched by Lincoln to come winch my wife's vehicle out of a ditch. 11 minutes…read moreinto the 60-minute window, she gets a message "the service provider has indicated they cannot locate you" HE NEVER TRIED. So now we have a company with actual good reviews coming to handle it. I recommend not having D&R do anything and let them go out of business by giving respectable companies the opportunities.

Avoid at all cost. These tools left my car open on their lot and are now saying it's not their…read morefault something was stolen. After all that happened they released the vehicle without my permission before i could have the police file a report