The pharmacist team has no regard for personal privacy. I was at your store to pick up…read moreprescriptions and also to receive an injection and the pharmacist who was on at the time (12:00pm Friday, July 12, 2024) thought it would be okay to ask me questions from her post instead of directly at your prescription pickup counter. I didn't think it should be okay to be yelling questions and answers over other peoples heads. When I expressed my dissatisfaction, the pharmacist was argumentative, flippant, and showed no regard for me as a patient of our medical system, as an individual or as member of our community. This wasn't the first time I had experienced terrible customer service from the pharmacy at this location. I'm left really baffled as to why your pharmacy team keeps getting away with the most terrible, disrespectful level of service.

The "pharmacists" never heard of Inulin or PH balance urine strips. They are dismissive and always…read morebusy chatting with each other. Your prescription shows as "ready" and then they have no idea what you're talking about in person. They truly suck. Also nobody works the cash. It's always just self checkout. I'm not paid to work there. This is a store with idiots at the helm. I wouldn't trust their advice for my family. They'd likely recommend giving my child flintstone vitamins for a rash (after waiting 30 mins to talk to one of these "professionals". BOOOOOOO.

A couple of weekends ago, I was heading up to Newmarket for what feels like my usual beef patties…read morerun. I needed to visit a drugstore. I remembered this one in Aurora as I was driving up Bayview Avenue and made a stop. It's located in a plaza with plenty of parking. I backed into a spot and walked over to this Shoppers. The setup is what you'd expect at any Shoppers Drug Mart. You walk in and see the beauty boutique. I ended up heading to the vitamins section, which was bright and organized nicely. Aurora has more Asian stores these days. You see the influence at this Shoppers. The ramen section was pretty good. It's actually better than my local Shoppers. I was also happy to see Choco Pie. I ended up picking up a bag of Whisps, too. They are cheese snacks that are lactose-free and keto. I had them later on that day. They were saltier than I'd like, but they were yummy. This drugstore has a post office at the back of the store. It wasn't terribly busy when I passed by. There was one cashier assisting customers. The lineup was getting long, so I took my few items over to the self-checkout. I paid and was out of this store in a flash! I had a positive experience here. I'd drop by when I need a drugstore and am in Aurora. (104)

Unfortunately, Canada Post in Aurora is literally the worst--but only if Asha is working. Every…read moreexperience with her has been unpleasant. She's consistently rude, unprofessional, and seems to be bitter for no reason. I've read other reviews, and it's clear that I'm not the only one who feels this way. She gives the dirtiest looks, throws items around with no respect, and makes rude comments that make the whole experience uncomfortable. In contrast, there's a lovely, very understanding lady (I think she might be Asian) who works there too, and she's always helpful and kind. I'm sorry I don't know her name, but once, she let me know I could bring in a barcode, and she'd handle the return--even taping the package for me. But when I came back, Asha was there, and she rudely told me I needed the label printed and wouldn't even let me use tape to close my box. I ended up leaving and coming back on a different day just to avoid dealing with her. To be clear, I have no problems at all with Shoppers Drug Mart; the staff there are always amazing and helpful. My issue is only with Asha at Canada Post in Aurora. If you go, I'd recommend checking who's working to avoid this kind of experience.

I recently had the pleasure of visiting Shoppers Drug Mart - Yonge & Aurora Heights in Aurora,…read morestore #955 and was thoroughly impressed by the exceptional service provided by pharmacist Mena. From the moment I walked in, I was greeted with a warm smile and a genuine willingness to assist. Mena went above and beyond to ensure that all my questions were answered and that I fully understood my prescription. He took the time to explain each medication, its purpose, and potential side effects in a way that was easy to understand. His extensive knowledge and professional demeanor instilled a great sense of confidence and trust. What truly stood out was Mena's dedication to customer care. He meticulously reviewed my medical history to avoid any potential drug interactions and provided invaluable advice on managing my condition. His attention to detail and personalized approach made me feel valued and cared for. In addition to their expertise, Mena exhibited remarkable patience and kindness. He patiently addressed all my concerns and ensured I left with a clear plan for my medication regimen. This level of customer service is rare and truly appreciated. Overall, my experience with Mena at Shoppers Drug Mart - Yonge & Aurora Heights in Aurora,was outstanding. Their professionalism, compassion, and commitment to patient care are commendable. I highly recommend Shoppers Drug Mart - Yonge & Aurora Heights in Aurora, store #955 and specifically Mena to anyone in need of pharmaceutical services. He has set the standard for what excellent customer service should be!

This store is usually pretty decent, though they never have the specials in stock or if they do its…read moreonly for a day. A lot of specials (ex. six pack of coke/pepsi) they don't carry at all. Today I got the best explanation ever for their not having any of the one day special item: "No we don't carry six packs anymore, they were selling out too fast."

This is my favorite drugstore in town. I have always had my prescriptions filled here because of…read morethe personal service. The drugist knows me by name and is always available to discuss any health issues regarding my drugs. It is a small store but I usually can get any health related products here.

The review is for Covid Testing. An appointment is needed…read more Go online and fill out your details. Show up for your appointment and get your test done. Until something goes wrong. In my case, wrong date and one person instead of two. The main pharmacist Ramdeyol saved the day!!! He fitted us both in and treated is with respect. He completed the rapid test and asked us to return in 15 minutes and he had a printout of all the documents ready for us. Does it get any better? Reliable service for us travelers. Highly recommend.

Liz, the manager, despite my use of a mastercard, refused to sell me lottery tickets b/c I looked…read more"under 18" despite the fact that I am over 25, she then laughed at me and ripped the 2 lottery tickets in half in front of me to mock me, I had to pick through the garbage when I came back to get my original tickets. She only asked for my ID because I was dressed androgynously, store 998, Alice Evonic, 7:35pm Saturday April 28th 2018