Today my husband was transported to Cleveland Clinic Martin North with severe hypertension, and…read morewhat could have been an incredibly frightening experience became one filled with reassurance, compassion, and outstanding care. From the moment we arrived, every single person we encountered was exceptional. The front desk staff welcomed us with kindness and efficiency. The security officer treated us with genuine compassion. The nurses were attentive, reassuring, and incredibly skilled. The CT team was prompt, professional, and caring. Most of all, I want to recognize Dr. Aton Osbourne. He exemplifies everything you hope to find in an emergency physician. He was thorough, knowledgeable, patient, compassionate, and took the time to explain everything in a way that gave us confidence and peace of mind during a very stressful situation. His bedside manner is truly remarkable. In today's world, it is easy to hear stories about what goes wrong in health care. I believe it is just as important to recognize when a hospital and its staff get everything right. The team at Cleveland Clinic Martin North treated us not as patients, but as people. Their professionalism, teamwork, and genuine concern for our well-being were evident every step of the way. If this experience is any indication of the standard of care at Cleveland Clinic Martin North, our community is incredibly fortunate to have them. They have earned our deepest gratitude, highest respect, and complete confidence. Thank you to every member of the Emergency Department for turning a frightening day into one where we felt safe, cared for, and truly in the best possible hands. You are all superstars, and your dedication does not go unnoticed.

Terrible billing and even worse hospital, they will keep sending you bills that are more and more…read moreeach time. They will also bill you for how many breathes you take in there and how many steps you take, they might even charge you for blinking too! They can barely do there job aswell. I think a high schooler would have more knowledge then these people. if you have the choice go anywhere but here and save yourself the time and outrageous amounts of money.

Did not follow up with results from X-rays. There's phones don't work from listed numbers. Told not…read moreto weight bear until notified of results then never called with results. Horrible follow up! No communication!

Great staff , very professional Very efficient ,…read moreknowledgeable Great care So pleased w care

Nvr have I been treated so bad before in my life at a drs office. Sick as a dog went there to see a…read moredr. For that reason. Thought they would care instead treated me like I had some wicked crazy disease. Thought I had strep, it was covid and as soon as they knew it was covid they told me I had to leave immediately and the dr would call me. Paid to get told I had covid. Nvr seen the dr. There was only one other person there when I checked in. Not like they were slammed. They literally walked me out of the front door. So unprofessional and unacceptable. Will not be going back or referring anyone else there ever again. Low class let's be honest...Covid today is nothing like what it was. I was sick for 3 days. Just wanted to make sure it wasn't strep.

I arrived for my appointment for a Botox injection in my neck, and was told I could have done the…read moreappointment by video. Hmm, I thought to myself, how do I get an injection without physically being there. Turns out my appointment was "for insurance purposes" and that the injection would be my next visit. Well, that's a new one and I decided not to take the appointment. In a couple of days I began getting billed for a missed appointment. I don't like the idea of two appointments to accomplish what had previously been done in one visit. Sounds like bogus revenue generation to me and perhaps the Medicare fraud unit wants to hear about it. Whatever, I've got better things to do and writing this feels so much better than anything else! Beware of Premier's revenue generation ideas - unless you don't care.

I only did one star because there was nothing lower. I was sent an appointment reminder which I did…read morenot see or did not see that it had to be confirmed. No second reminder was sent. No reminder was sent saying my appointment was going to be or was cancelled. When I arrived I had no appointment. Not sure if the employee simply did not give a _____. Or the doctor didn't. On my first visit I was sold 2 supplements that was supposed to help. On my second visit they had no idea of what I was supposed to get. I was even told on a latter visit that it was my job to remember. After the first visit with the doctor I was seeing assistants. When I let them know that I did not see benefits to the visits I did see the doctor and a subsequent visit with the assistant was better. The visit that was cancelled was with the doctor and I had questions for him. I'm not going back. From as the one star referrals looks like a lot of people are not going back.

I can not say enough good things about this rehab facility in Stuart, FL. Cathy and LeeAnn were my…read moretherapists and I actually looked forward to seeing them twice a week for almost two months. Theses two ladies shared in my care and they were knowledgeable about my issues, kept me engaged in my care so I could continue at home, They both encouraged and supported me in my efforts to regain my strength and I felt like they just really cared about me and about my safety while exercising. The fact that they both have a great sense of humor also helped greatly. I am so much better now and it is because of their care and training. Thanks to them and the very nice ladies at the front desk and to "G". They are all working on a new computer system in addition to their working with patients and doing it all with a smile.

From the owner: Cleveland Clinic is one of the largest and most respected hospitals in the country. Our mission is…read moreto provide better care of the sick, investigation into their problems, and further education of those who serve. Learn more about our leadership, vision, values and model of healthcare. Every life deserves world class care. Call or visit our website for appointment information.

I went to appointment after being in the hospital two days prior with intense pain in my side I…read morethought was kidney stones and wasn't. Dr Sueraz Hammon loaded me up with three other doctors to see then told me she doesn't prescribe pain medication after I told her I couldn't sleep because of the pain, basically calling me a drug addict. I will seek treatment elsewhere as she was more concerned about loading me up with other doctors and not concerned with my pain.

We met Dr. Suarez-Hamman on her first day. Part of what she did was a Medicare Wellness Exam and we…read morehad already had one in the past 12 months. She or the staff should have picked up on the fact that we would be paying this out of pocket and no one did or did not care. We paid $634. Dr Suarez-Hammad was going to refer for a medical procedure and we said we were not interested in going to Jupiter Medical. We did not hear back from anyone, we followed up and got into it with the woman that sits on the left in the office, the scheduler. We drove to the office the same woman assured us she we call us back and she did not. So that is why I gave them 2 stars. One is for Dr Dube who would have taken care of ALL of this when we were in front of him.

Very friendly staff. Very patient with first timers. Would definitely recommend . Snack and water…read moreavailable after procedure

My wife had an appointment for a 1200 appointment for a a procedure and we arrived an hour early…read morehopin that maybe they could see her earlier. She hadn't eaten anything in 24 hours and was weak and nauseous however after waiting in the car for an hour and a half (1 PM) I called her on my cell phone which she answered and told me she had not been seen yet, how terrible was that! I called the center to see what was going on and no one responded so I left a number for them to call me, it is now 1210 and no call! So if you need a procedure done Please have your Dr schedule somewhere other then the Stuart Surgery Center at 2096 SE Ocean Blvd , Stuart, Florida! Also an hour and a half plus is a long time to have to sit in your car as only patients are allowed inside! BEWARE

Personal Discharge Review - HCA Florida St. Lucie Hospital zRoom 211…read more I was discharged from HCA Florida St. Lucie Hospital in Port St. Lucie after receiving only one unit of blood, although I have previously required three units during past transfusions. The doctor who discharged me told me that my labs looked good, even though I was still experiencing symptoms like throbbing palpitations in my head and insomnia. These symptoms had partially subsided but were still present at the time of discharge. However, the name listed on my discharge paperwork is that of the ER DR. NOT The Dr who discharged me! Because my symptoms continued, I followed up with labs at Quest Diagnostics, which showed that my hemoglobin remained low, contradicting what I was told at the hospital. I am now preparing to go to a different emergency room due to these ongoing issues.

This is for my deceased daughter, 39 yrs. care quality was poor at best; the only exception to this…read moreis the 2 ICU nurses, Alex and Jonathan My daughter was admitted to hospital through ER x 3, was txed 2of the 3 times, and was released with d/c plans that could have belonged to any patient in the hospital. The third admission, she never made it home, as she had a bronchoscopy procedure. Something went wrong--haven't found out yet, but somehow the intubation tube was lost or dislodged, and she went into cardiac arrest. Alex caught it as she arrived in the ICU and called code, but there was no telling how long she was in respiratory arrest prior to cardiac arrest. I could go on but i will stop there. Just a word of caution: trust but verify. Ask many questions, especially upon discharge. For anything invasive, even a simple procedure get a 2nd opinion

Anything associated with Cleveland Clinic is typically subpar. We went here for imaging and what…read morewe have seen with Cleveland others here is FL is incompetence in billing. First, they don't send a bill, but an email. NO, send me a damn bill. After months, I see a bill; the insurance is incorrect; we are not covered by Medicare of FL or Florida Blue; how do you screw that up? Then there is an insurance adustment, then rescinded, then put back. Hmm, it tells me youdon't know how to do your job. Yeah, run away from this place