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    Wellness Captured

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    Services - Wellness Captured

    Massage

    Deep tissue massage

    Hot stone massage

    6 More Services

    Neuromuscular massage

    Prenatal massage

    Reflexology massage

    Shiatsu massage

    Sports massage

    Swedish massage

    Wellness Captured Photos

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    Recommended Reviews - Wellness Captured

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    4 years ago

    Helpful 1
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    Flagstaff Skincare - Gentlemen need monthly facials too!

    Flagstaff Skincare

    4.6(11 reviews)
    0.2 mi

    I don't normally write reviews, but I feel the need to explain my negative experience at this spa…read more I reached out to Kati, the owner, twice via email to voice my concerns and no one replied back to me. So, I have decided to write this review. I had an appointment on Monday at 2:50pm for a custom facial. This was my first time to the spa. Kayla was my esthetician. She seemed very nice. The problems began when I got on the table. It was really cold in the room. I guess I expected the table and blankets to be warm considering it was snowing outside. When she started the facial, I just felt she had little to no experience in what she was doing. I have had many facials, and this was by far the worst I've ever experienced. I couldn't even relax and enjoy it because it was so bad. She was also wearing gloves that were too big for her hands, and it just felt so bad on my face. I've never had a facial where the esthetician wore gloves. I am an ER nurse, and I haven't had a facial in over a year. I was really looking forward to this. For a $155.00 facial, my expectations were high. I booked the Custom Facial online and the description I copy pasted below from Vagaro. Custom Facial $155.00 Our Custom 60 min Facial with L.E.D. is a tailored experience designed to address your unique skin concerns. Our skilled estheticians will assess your complexion and create a personalized treatment plan just for you, this facial is all about catering to your specific needs. Walk out with a happy glow that is uniquely. Book Now The facial started at 2:50pm and ended at 3:30pm. That was only 40 minutes, not 60 minutes in the description. There was no LED. There was no assessment of my complexion to create a personalized treatment plan. She didn't talk to me at all during the facial. There were a few extractions which she mostly just concentrated on my nose. I felt she was distracted or something. There was no pressure at all used when she was trying to massage my shoulders. It felt awful. I literally couldn't wait for it to be over. I felt ripped off to be honest. I would not recommend this spa to anyone after my experience.

    I have so many friends who go to Kati for lashes and waxing, and I've only heard great things!! I…read morecan't wait for a lash tint and for a wax from her! Will be scheduling soon

    Photos
    Flagstaff Skincare - I use gentle wax giving shape and definition

    I use gentle wax giving shape and definition

    Flagstaff Skincare - Eyelash lifts and tints

    Eyelash lifts and tints

    Flagstaff Skincare - Eyelash lift and tint - last 6-8 weeks and is the perfect way to say good way to the pesky lash curler!

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    Eyelash lift and tint - last 6-8 weeks and is the perfect way to say good way to the pesky lash curler!

    Flagstaff Holistic Spa and Wellness Center - Outside view of spa location

    Flagstaff Holistic Spa and Wellness Center

    4.2(10 reviews)
    0.1 mi
    $$

    I was not happy with my experience. My massage (or should I say beating) was very harsh and…read morestressful. I don't believe this is an effective way to reach the deep tissue. I am sure with my stress and tension to the massage. I felt incomplete after the massage, missing something and in pain. Felt sick and have been exhausted for 6 days since with no relief in sight. I suppose it was my fault to agree to a deep tissue massage instead of a Swedish style. I just wanted to relax but instead was in pain and had lots of stress which cannot be good for the body! She also pulled on my toes at the end, now two of my toes hurt and one toe is swollen. Hurt's like hell. Still swollen (7/19) Not a very enjoyable person to be around either. Very very bad breath as well like not brushing for weeks and smoked a ton of cigs too. GROSS! Basically just a unpleasant experience. Not sure what the heck these others are talking about, my wife did not like her 2 experiences with her as well. I won't be coming back and may have to go to the Doctor to see what she did to my toe.

    Jolanta is amazing. This was only my second massage in my life, but she was so thorough. I also had…read morea facial/microdermabrasion. I had never done it before, but she told me what each step was going to do for my complexion--and it was so relaxing! She also recommended that I try a different type of facial next time because it would probably be better for my skin type. I'd recommend her to anyone.

    Photos
    Flagstaff Holistic Spa and Wellness Center
    Flagstaff Holistic Spa and Wellness Center - Massage room

    Massage room

    Flagstaff Holistic Spa and Wellness Center - Steamer

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    Steamer

    Ulta Beauty

    Ulta Beauty

    2.8(39 reviews)
    1.2 mi

    I'm very disappointed with my recent visit to this Ulta Flagstaff. The overall atmosphere was not…read morewelcoming, and I did not feel valued as a customer. No one approached me to offer assistance, and when I asked about samples, the response I received felt dismissive and unhelpful. Also, I do invest a lot in my make up products at Ulta and other beauty Locations because of my profession and asking for a sample has never been an issue. The manager told the employee that she could only give me one sample. When she was putting the sample together her body language was very irritated and annoyed that I even asked. Customer service is a major part of the shopping experience, and unfortunately, this was the worst experience I've had at an Ulta store. I hope management takes this feedback seriously and works on improving the level of professionalism and attentiveness in the store.

    I regret going in to this salon this time around. I went in for a gray blend as my gray was…read moregrowing out and thought this would help make my hair blend in with my natural gray. I went in with soft hair and came out with dry, brittle and unmanagable hair. My hair has never been this dry. The stylist was very nice and I could see she enjoyed her job, though she seemed rushed as this was a very long process. She did tell me that in the beginning. I should have asked more questions and should have trusted my gut feelings but I went for it. It has been almost two weeks and I have gone out to buy deep condtioning products to repair my hair, spending more money. Now, I will need to get my ends trimmed as they are totally fried. Lesson learned, don't think I will go back again.

    Photos
    Ulta Beauty
    Ulta Beauty
    Ulta Beauty

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    Wellness Captured - massage - Updated May 2026

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