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    Wells Family Practice

    3.7 (3 reviews)
    Open 8:00 am - 5:00 pm

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    3 months ago

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    York Hospital in Wells - York urgent care in Wells

    York Hospital in Wells

    3.1(15 reviews)
    1.4 mi

    Dr. was great and very thorough. The nurse assigned to my loved one was rude, insulting, and…read moreuncaring. She also wrote false information in the report that was sent with ambulance personnel transporting patient to York. She definitely had a problem with obese patients and was inappropriate in her comments and demeanor. We will be filing a complaint regarding her professionalsm and falsifying information. Obese patients should not be discriminated against!

    This summer I have accompanied my daughter and granddaughter to this facility twice. On both…read moreoccasions the phone staff, reception staff were rude and unprofessional. On one visit my 6 yo grand daughter had strep symptoms and was very sick. I called to ask what time they were open until ( it was at 6:35).I was told they'd be closing at 7, door would be locked at 6:59. We arrived at 6:50. The informed us immediately when they were closing. Staff and nurse were abrupt & curt. The practitioner was kind to her. He said no need for a strep test, he'd treat her for strep ( another family member had already been treated for it). We were out the door before 7 and they had already locked the door. This week she was seen for a deep cut on her elbow. When called to make sure they did stitches there the staff again rudely said you need to get her soon , we close at 7! At that time it was 5:55. She was seen and PA said oh, glue will be fine, it's in a good area. Her elbow looks horrible, it's completely open, glue gone! Her pediatrician said she'll have a bad scar, can't be stitched now. It needed stitches.. but of course they would be closing in an hour.. get her out! I've had great experiences here over the years but I'm not sure I'll ever return there. Sub par care and rudeness is not acceptable!

    Wells Family Practice - physicians - Updated June 2026

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