My life has been flipped upside down. This bank was there for me when I needed them. They even were…read moreconsiderate to call me when my payment was due because I am a retired veteran who suffers from PTSD and often times and too hyper vigilant to remind myself of my future appointments and engagements and what not. God bless this bank and God bless the sisters in there in Jesus name amen.

My husband and I are full time RVers. We walked into the credit union to exchange a $20 bill for 10…read more$2 bills. We send them to our out of state grandchildren for lots of occasions throughout the year. Our bank had closed for the day or we would have taken care of that there. The teller told me she had $2 bills but she couldn't exchange them for my $20 because were not "members"! Bad customer service, for sure wouldn't open an account there! We went to 1st New Mexico Bank and they were happy to take care of our needs.

A small New Mexico City bank Deming is the county seat and principal community of Luna County. I…read morehave banked with this bank for approximately 4 years. The inside is a relaxed atmosphere. The windows to the entrance were clean giving a feeling of cleanliness during an era where we understand that the most prolific threat to humanity is that which we don't see, the pathogen; cleanliness is a factor. The rugs/walkways are fixed with no elevations avoiding trip hazards for the elderly and other abled. The communal area is clean and with art and ambiance consistent with the southwestern motif. The staff are clean and professional with a pleasant yet business like presence yet I feel like I am family when I get the opportunity to come here. I am promptly welcomed and progress quickly about my business, relaxed yet with a sense of urgency respective of my time. I enjoy the small city banking feeling. I appreciate the cleanliness and the cultural appropriateness of the lobby. The one area that I feel is an area for improvement is the ATM's need to be moved in to the 21st century and made compatible with Apple Pay. The web site contains the Apple Pay symbol but the ATM does not appear to support Apple Pay. I use Apple Pay almost exclusively since getting robbed I am sensitive to the trouble and the work that comes with losing physical control of one's cards. With the security features of smart phones I feel more secure in keeping my physical cards at home in the safe and working with my digital ally. Otherwise a pleasant banking experience.

I love Western Bank. They are friendly, caring, and bend over backwards to help us local…read morebusinesses. I always highly recommend them to everyone who asks.

Western Bank is the best bank in Silver City. We have banked with them for the past 10 years and…read morethey have always been super-helpful and (no pun intended) on the money. Very friendly and professional staff in a very professional environment, ready to assist you, in a conveniently located branch in Silver City. We have never experienced any problems and, when errors were made, they were resolved right there and then on the spot. If any problems arose, they would call us on the phone and, every year, we have received postcards wishing us Happy Birthday! It does not get any more personable than that. They have always been there for us when needed. We have been able to secure mortgages, auto and personal loans quickly and without any hassles, at very competitive rates. We would not hesitate to recommend this bank to anybody moving to the area.

Albert Myers needs to be in charge of the bank This one star…read moreis for Wells Fargo. I have been a customer for 17 years and use online banking daily. The website kept telling me that my mobile phone was a landline and that I couldn't use it for Zelle. Although it accepted it to send money and it used it to text me notifications. I called CSA one and she said she would take care of it and that it would take 2 or 3 days to correct, Got an email that this broke my link with my Quicken so called back and got 2nd CSA and he said he couldn't do anything so I asked to be transferred to a CSA in the USA and he said sure and transferred me, while on the line with CSA three I got more emails breaking my account, I asked CSA3 if she was in the USA and she said no so I asked her if she could transfer me to a CSA in the USA and she said it would take a bit, would I hold, told her yes, then CSA4 came on the phone, told him about the phone number then the emails, 7 total during these calls, that kept breaking one thing after another. Now I can't access my bank account or my car loan, can't access online "Your Wells Fargo credentials are disabled" and the number listed is the number I called each time, so I asked CSA4 was he in the USA and he said yes in Texas. CSA4 said he couldn't help me, I would have to go into the bank on Monday, this happened on Saturday. I asked him if my debit card would still work and he said yes, just my online access was messed up. Monday morning I went to the local Wells Fargo Bank and we sat for a while, there were only 2 bankers and 2 tellers in a huge building. A woman banker came out, I asked if she could fix my online access and she said no, they didn't take walk ins anymore. I would have to make an appointment. She said go the tellers and tell them I need an appointment, The young lady teller (there were only two)told us that the next available appointment was Wednesday October 29, 2025 at 3:30 so we said ok. I went outside and visited the Wells Fargo website, as a guest, there were appointments available October 28 but the teller lied to us. Then I had to go to the Walgreens for a prescription and I was told that my debit card was denied so four phone techs and 2 bank employees conspired to not only lock me out of my accounts but locked my debit card as well putting my health in danger. I can't answer for other offices but Silver City, NM Wells Fargo just needs to close if they can't find polite, professional, helpful employees that don't do childish things. 10/29/25- This review is 5 star for Albert Ray Myers Wells Fargo banker, at Silver City, NM Wells Fargo. Mr. Myers worked to get our online access and our debit cards fixed. Mr. Myers informed us that the bank does still allow walk-ins, and he worked with the banks support system for one and a half hours to get our access to our accounts back. He was very professional, polite, attentive, helpful, and pleasant to talk to and easy to work with. We have had an account with this bank for 17 years and this is the first time we had a problem but it was a doozy and very frustrating until Mr. Myers took care of us and resolved all the issues that had been going on for 5 days. Thank you Albert Ray Myers!

This bank has gone doenhill. They remolded taking out 5 teller windows leaving room for two. This…read morebank don't have financial advisor unless you have a appointment. I miss signing in the book to talk about loans. This bank locked up the bathrooms, no more public restroom's. They once was open on Saturdays closing at noon to help people that only have the weekends off. This bank has lost its charm.

This Branch has so many drive through , there is another building to process the extra 6 lanes…read more This must be a drive up city!

From the owner: Washington Federal is a full service bank offering Mortgages, Checking and Savings, CDs, Retirement…read moreAccounts and Business Banking. We're invested in your community. Member FDIC. Equal Housing Lender.

I just found everyone working there to be wonderful. I went to deposit funds for a sister bank and…read moreended up getting an account

Now I understand why most FFCU locations have such bad reviews…read more I went today to make a deposit at their ATM, and the ATM crashed and kept my check and my ATM card. When I went inside to speak to the manager, he was no help at all. He basically told me that FFCU had zero responsibility when it comes to the ATMs! In fact, if he had told me that I was screwed that would have been more help, and he could have saved the sarcasm that I got from him. If you're a customer, stay away from the ATM, and if you're not, stay away from First Financial Credit Union. If you ever have an issue, you will get no help at all.