Beautiful new bank with amazing customer service. Always someone there to help you and theres never…read moreany long lines which is really nice !

Whomever works here or something but this is the 7th message my assistant has gotten regarding…read moreexplicit contact from someone in this year. They're a scam. Do not listen to them. They're only going to lure to the location and do your harm or you will not be paid. He has changed his phone number a few times after his real name was exposed. I won't list here but message me if you want this personal information if they do you any harm or rob you.

I had a HELOC with Third Federal for over 6 years. In September 2024, they notified me that I now…read moreneeded flood insurance. Third Federal gave me until October 22nd to provide proof of insurance. I sent in proof of insurance on October 22. On October 23, Third Federal force-purchased flood insurance for me and backdated it to September 4. They then expected me to pay for it. After speaking with many employees and showing them the email they sent me confirming they received my insurance email on October 22, Matthew Huml still decided I was supposed to pay the backdated bill. Needless to say, I am no longer a customer and advise you to STAY AWAY.

Terrible service. They send home for confirmation of the address, and after you lose two hours on…read morethe road, they ask to shield and open it in the application. And why did I go and printed it? They transfer responsibility to their colleagues when they do not want to answer questions.

so badly customer services , wait 3-4 hr, 1 person for customer service to handle controversial…read moreissues with the bank when there are more than 20 people in line, the rest just walked around and did not respond to requests to assign another person to communicate with clients

City National Bank was where my very elderly Mother banked for decades. All the staff knew her. She…read moredied at age 102. In the final years, she was severely demented and physically unable to go anywhere except in a wheelchair pushed by her home health aides. Her account activity changed radically in the last 2 years of her life. Suddenly, hundreds of thousands of dollars were being deposited from an outside brokerage account into her checking and almost immediately withdrawn. A multitude of checks were written to cash in a totally different handwriting and cashed by her health aides. The bank did nothing even when the aides rolled up my Mother's wheelchair to the tellers that knew my mother for years. Banks have a duty of care to protect against elder financial abuse when certain red flags are evident. Red flags include not only seeing a demented, incapacitated adult but also seeing a handwriting that was not even similar to years of signatures on file. Other red flags include obvious changes in the amounts of money withdrawn and a different pattern of checking activity. Immediately upon her death we discovered the abuse had taken place and we informed the bank. They wrote a scathing letter denying any responsibility for their failure to monitor the account and then to develop a suspicious activity report as required by banking regulations. Upon writing up the suspicious activity report they then were required to put a hold on the account for 30 days while reporting it to the state protective services unit. They did none of that. They have refused to accept responsibility for their negligence and complete lack of oversight. We are now bearing financial losses due to their negligence and refusal to compensate us. This has taken a tremendous emotional toll on us.

From the owner: Welcome to City National Bank of Florida, your trusted financial partner in Hallandale Beach. For…read moreover 75 years, we have been serving the community with a wide range of banking services. Our offerings include personal and business banking, commercial real estate loans, and small business loans. We also provide specialized services such as treasury management and international banking. Our Hallandale Beach location features a convenient drive-through, ATM, and offers notary services upon request. Experience the difference with our personalized approach to banking, where local decision-making meets global expertise.

Great bank with great service. Best in the area by far. Never a wait. Excellent facilities.read more

Very nice staff polite luxury bank clean it looks different than a bank you feel like your in a…read moreluxury travel place the staff amazing recommend this for your bank...or if you want to change your check it's only $5 fee if you don't bank with Popular Bank witch is not bad at all...

I've been a loyal customer of this bank for years and usually have great experiences--but today was…read morea different story. I went in to make a cash deposit, and Maria was the teller assigned to help me. Instead of doing her job, she stood there repeatedly complaining that her machine couldn't count the money. She kept looking at me like I was supposed to count it for her--seriously? She was rude, lazy, and clearly had no idea what she was doing. If she had spent less time whining and more time actually working, the deposit would've been done in minutes. It's shocking that someone so unprofessional and incompetent got hired in the first place. How does someone who doesn't want to count money get a job at a bank? She should be fired--plain and simple. I love my bank, but if this is the quality of staff being put on the front lines, I'm strongly considering moving my accounts elsewhere. Get it together.

I am extremely disappointed. Imagine a bank that you put your money and trust in, not performing…read moreprofessionally. I have emailed Julio at the bank 3 days in a row requesting information. Based on their unprofessional lackadaisical ability to reply to my emails, I will not be transferring my account to PNC.

Quick and easy process! Love it!! I will use the at any time! I've been to two locationsread more

From the owner: Grove Bank & Trust is South Florida's community bank of choice for people who want convenient…read morebanking and superior personal service. Local Management. Swift Decisions. Experience the difference at Grove Bank & Trust. You will love our friendly knowledgeable staff, surcharge free ATMs at all Publix Presto. ATMs, online banking, online bill payment and mobile banking.

El peor servicionde la vida. Esperando 1 hora para tener…read moreservicio y pasan a alguien que acababa de llegarcla manager hoy en turno , una grosera y patana. Hoy es mayo 9 a las 12 pm. Lo que quiero realmenteves no volver a esta agencia. Horrible customer service.

I HATE walking into this bank. they are the WORST and although I bank with chase this branch has…read morethe worst vibe and customer service they all look like they're bored and sleepy. They have no leadership there, everyone that works there is so blah. ive been banking with chase for my personal and my business and they still wouldn't help me to have a card replaced for fast delivery the guy needs my $5. gross i can't believe this is my bank