Went by Flowood branch to open a checking account. Nobody could see me. The lady walking around…read morewith an iPad-like device told me to come back another day or open an account online. Two days later tried the Highland Village branch, the one that offers the personal banking service. Was told the same thing. Both branches seemed small with only a few cheaply appointed cubicles. Must be understaffed. Was looking for a bank offering more personalized service than my current bank. Hoped Chase would be the one. Not a very good first impression.

Horrendous customer service. I guess it's because they have gotten so big the customers no longer…read morematter. Largest bank in the country with the sorriest services.

Why have an atm near a window where people have to do business with bank. An ATM is supposed to be…read morequick & fast! Think about convenience for your customers. Ridiculous to have to wait behind someone in a line to use the ATM.

It's Saturday morning there are 30 or 35 cars in line it takes 40 minutes to go through the…read moredrive-through it's totally unacceptable

Recently started using this one due to the one by my house closing. It was my closet option at the…read moretime. I will say the people working the drive-thru were always really nice. They would always greet me and say goodbye as I left! They are much quicker that the one by Northpark Mall! So usually you can get in and out with ease. They usually have one armed security person working. Seems like a safe area

From the owner: Founded in 1909, BankPlus is one of the Southeasts premier regional banks serving consumers and…read morebusinesses with the latest technology through a full suite of financial services, including retail banking, commercial banking, mortgage lending and wealth management. With more than $4. 5 billion in total assets, BankPlus operates 79 financial centers throughout Mississippi, Alabama and Louisiana.

i havr moved around a lot and have used many banks. this is the most inefficient bank I have ever…read morebeen to. If you are short on time or need your money quickly, this is not the bank for you. every other bank If you have your child's money, you can just sign it over to your account if you can prove it's your child . it's as quick as deposting a $100 check to yourself. Here, hell no! That isnt hard enough. You have to go through the long ordeal of bringing their birth certificate and social security card to start a checking account for them while waiting an hour to do it. My daughter is 3 by the way. if you have a check over 10,000, they will hold it for 10 business days. I deposited my checks here because I didn't want to drive 20 mimutes to the Wells Fargo. it literally would have been quicker for me to go here if it was 45 minutes away. im never banking again there.

Bank is involved in a national check scam and fraud scheme by one of their accountholders. They…read moreare fully aware and claim the funds (official check) are good when you call to verify funds with the bank . But checks are refused every time and they know this and do not advise you when you call. They will not return my calls to speak to management.

We have dealt with RiverTrust FCU for many years. I can NOT even tell you how wonderful they have…read morebeen for us and our business. Chasity is a Rock Star. Sylena, Natalie, Rob and the tellers are wonderful too. Great people. Thank you RiverTrust for helping our business succeed.If you are looking for a credit union with real people willing go the extra mile, look no further... RiverTrust Federal Credit Union 209 Riverwind Dr. Pearl Ms 29208 Go see them ASAP

I have been banking with Rivertrust for over 4 years. I have always gotten good service here…read more Getting a loan for a car or RV was easy as well. Never had a problem and the staff are friendly as well. I like credit union rates as well. They are usually lower than regular banks and definitely lower than car dealerships. Go first class, Go Rivertrust .

This place is horrible! Customer service is soooo bad! The teller Katan, at the Lakeland Dr…read morelocation, is extremely rude. I'd rather listen to an automated machine. People, please make sure these employees working with the public have respect and manners. This was definitely my worst WF experience in 2 years