Came here to cash a check, being a member I figured I wouldn't be charged. The company that wrote…read morethe check out uses Bank of America. According to the tellers they cannot cash a check from another bank unless you have the funds to cover it. So if your trying to cash your paycheck and your company banks with someone outside PNC you'll need to have the funds to cover your check in order to cash it. They will also put a 5 day hold on said check, add the weekend and you won't see your funds for a full week.

The phone is rarely answered promptly. They make appointments for you before services are…read moreavailable. Total waste of time

This is a horrible bank. They have a decentralized customer service apparatus that doesn't have…read morerelationship managers that can help you with requests. Instead, even if you have millions of dollars in their bank, you can call your relationship manager and they will give you an 800 number to call instead of helping you with your problems. Other banks that I work with have relationship managers that own problems when they arise. If they don't know the answer, they will get you an answer. That's how banking should work. The only thing that relationship managers at Wells Fargo will do for you is sell you an additional service.

I went in today to withdraw funds but they said that I have to go back on Monday because there is a…read morerestriction.

Not sure about the details of this specific location but their online system is completely TERRIBLE…read moreAND INCONVENIENT! Customers can't consistently pay their bills because they're always updating it cancelling out our payment options. Like, just leave the website alone!!!!!

This is my second bad experience with Tropical Finance, I have been trying to contact them in…read moreregards not having access to my account via the website and the mobile app. I have called them and requested a call back but nothing but crickets. I take back my last review giving them 4 stars it should be one star. I only got a call back when I left a bad review. I'm considering closing my account with them!!!!!

A nice quick trip here with my husband to deposit some money. The parking lot is nice and private…read moreand it has a nice amount of spots so we did not have to look long for a spot. The location was very clean and the ATM outside that we used looked like it was recently wiped down because it seemed very clean as well. There is a drive-thru at this location if you wanted to stay in your car while you need to stop here. I liked that the location had a nice amount of cameras around so I felt safe while I waited for our trip here to be finished. The staff was friendly and they were pretty quick with helping the other people that were here while I was!

June 1, 2026: I left a previous review about four years ago. Since then I have had numerous good…read moreexperiences with this Wells-Fargo location. Today I had to obtain a certified check, something I've never done before. Adrian Kanchan guided me with a remarkably efficient, friendly, helpful and encouraging manner, and I left feeling grateful and happy.

If you want a bank that treats you like a person and not a number, then this is the bank for you…read more After numerous attempts at another bank to transfer an account from out of state failed, I decided to come here after recommendations from other people. I am so glad I did because what took months before at the other bank (with no resolution), it only took a day for me at this bank. The process was simple and quick. The manager Melissa, was very professional and helpful. I had an appointment to see her and I was at her desk promptly to proceed with the task at hand. Whenever I'm in there, there are hardly ever any lines. The bank is pretty big and clean; there's also a drive through with a decent size lot. Overall, I had a great banking experience and I highly recommend this to anyone that is looking for a new bank.

The line is outrageous ... there are only two tellers and only two windows ... how can you help…read morecustomers like this ...

NEVER available, even when they put a 2-week hold on your shirt-term disability check and your car…read morepayment overdrafted your account DUE TO THE HOLD. This isn't the first time that they turned away people in general. They just told me to call, and that the only person there, the manager, wasn't going to be available, even if I waited. The call I have now been on hold waiting for an hour. I will be closing my account when my money clears. This is unacceptable. This was insurance money I have been waiting on for two months of not being able to work. They are crippling people and they don't even care. Update: Just got off the phone and they said I'll be in the red until at least my appointment tomorrow, they can't/won't do anything.

I go in once a month to deposit my rent check to my landlords act. Today, I went in, and there were…read moreabout 5 people in line. I had a lovely woman come up and offer to help me. For a check deposit, she was able to scan it in with her I pad and help me right away with her iPad. When I left, there were still 4 people in line. Great customer service and just the thought that they can help speed up the process was just awesome. I bank with another great bank, but if I had any issue with mine, I would switch in a heartbeat. Thank you

My Debit card was stolen at Fresh Market . They went straight to my bank BOA and walked thru the…read moredrive thru and took out $1000. The fraud unit denied my claim and denied it and i'm out $1000. Said it was too easy for the crooks . That i must of known them and gave them my card and pin. Hello, this is $1000. The world has gone nuts.

Best bank experience I've ever had. Services are better than the big banks. Employees are…read morefriendly and helpful, and they seem to know their customers very well, treating them like family.

Very pleasant experience every time. I'm glad I signed up! They're the best I've had the pleasure…read moreof doing business with in quite a while.