I have banked at the Fulton Bank in near Stauffers for 11 years .. love that bank and they are so…read morehelpful there .. The tellers are so nice and well informed..Also the management is excellent.. all very important when you know your money is s in safe hands ..

I've long been a fan of Belco since they first came to town in the early 90's. I've always…read moreappreciated the member services they offer, free checking, loans,member events, and educational seminars. I also like their online banking although they do change it often and preferred earlier versions to what they have now. They also offer online bill pay through a third party which has been problematic at times. While this location is close to work, it's not the one I frequent most often. However with "my branch" having so many unexpected closings due to maintenance issues as of late I find myself coming here more and more. I prefer to visit the lobby for faster service and rarely is there a line. The drive thru does take longer here since they don't have a designated drive thru teller and she shuttles back and forth between walk in and drive thru customers. This location also has a coin sorter. Something my regular branch doesn't have. It's been many years since I've used it but when I did it was required that I deposit the balance. I'm not sure if that has changed. Included in Belco membership is all the cool events they host for their members that goes above and beyond what a bank will do. Free Easter Egg hunts for the kids, Safari club rewards for small savers, as well as educations seminars and services. I've now been a member for about 25 years and it's safe to say will remain a member for life unless they move away from this area.

I am very satisfied with the services from Ms. Lauren Hampton in person and online at Belco…read moreCommunity Credit Union. She is very pleasant and helpful.

I was there 4/1/2025 to get approval of a POA for my father, teller was awesome even though my…read moreappointment was for 1, I arrived at 11:00 in case of cancelation. The teller took my issue to a manager who was willing to take my paperwork to get started, prior to his 11 am appointment. When I presented my copy of my father's POA he rudely told me, "I can't do this, need original." I explained I was from out of town and my father, not in his right mind had lost the original, to which his reply was company policy, must have original, wasn't his reply but the attitude with which I was told that policy. I explained that I had zero problem at Fulton bank with the same circumstances, again he replied with attitude, I can't help you without original. This was my first encounter with Wells Fargo, and will be my last, instead of offering some solution I was given attitude and an unfriendly attitude. I recommend anyone that needs any situation like mine plan for the future, and go to another institution, fortunately didn't need this right then, I would have been stuck. I then went directly to my father's attorney, to get this straightened out, which he is working on for the future. Shame on you for your customer service, Wells Fargo. I will say again the cashier I delt with was awesome trying to resolve the matter but the manager needs so people skills. Thank you for listening. Jeff B. Pittsburgh

I want to thank Colin Copeland for helping my daughter last year plan out how she could pay off her…read morestudent loans. As of this morning she is all paid up and debt free. Thank you so much for taking the time to speak with her. You made her feel like you had all the time in the world to explain things to her and even printed out a spread. Good luck in your life.

I have had accounts with many banks over the last 40+ years. However none of held a candle to the…read moreastounding service I have gotten at Northwest. They have been on top of potential threats, decent hours, and the staff at the Red Lion PA branch is the reason I have gone from 1 account to 5. They know me by name, treat me with respect but by and large Jean has been amazing. Any concerns I have with an account or limitations I have due to disabilities are addressed and more importantly followed through. For example today I was parked outside and I was not able to easily come in she was kind enough to aid me outside without being asked. I was unable to use drive through due to the physical weight of a transacation. Thank you Ms. Jean

I walked into this branch in Reston to make some inquiries…read more The first person I met was not very warm but the second banker lady was instantly amazing and friendly, professional and welcoming. She deserves a great customer service award***** Thank you Ms. Estefany M for being so nice to me today. Answering my inquiry and pointing me to the right direction and with a happy attitude. It made my day

I've banked at a credit union for two + decades but when I received a mailer advertising a 3% 15…read moremonth CD rate I couldn't resist. Because I was going to squeeze in opening my account in between running errands I called to make sure I had everything I needed. A live person (who I believe was the bank manager) answered the phone, not a menu or queque. Already I was impressed. When I pulled up they were waiting on me and immediately Stephanie went to work opening my account. While she was definitely sales driven telling me about all the services they offered, she was relatable, professional, and friendly. Although they closed while I was there I never felt like the staff was rushing to get me out the door. In fact my experience was quite the opposite as I felt like the most important person in the room. They really know how to make a great first impression and with rates like that I'm going drag the hubby in when his current credit union CD expires. Hopefully the warm fuzzy feeling continues.

Terrible customer service today. All I was trying to do was purchase something from their travel…read moresection and they acted like it was too much trouble to take my money. First of all, the check in clerk (a fill-in during a lunch break) was helping the man in front of me. It took forever, and it was obvious that she was going out of her way to find information that he should have brought with him. That in itself was not the problem, though. I can wait my turn. While I was waiting, though, a man walked in and instead of getting in line behind me, walked right over to one of the windows. Apparently, he didn't have his card, but the clerk, who saw that he hadn't even checked in, told him to come over, he'd help him. Then, when the man in front of me was finally finished, I moved up. When I told the clerk what I wanted, her expression and body language made it perfectly clear that she didn't want to process my purchase. Just then another customer entered and she immediately told me I had to wait so she could check in the person behind me because "this will take awhile." REALLY? I just stood there and waited while she helped the man in front of me and another man bypassed check-in entirely, and she doesn't want to make another customer wait while she rings up my purchase??? Unbelievable. Then the regular clerk returned, the fill-in said "oh you're back" and walked away without a word to me and without telling the other clerk what I was waiting for. I've been a Central Penn AAA customer for many years and have never been treated so rudely.

I have never had any problems with AAA Central Penn. I appreciate the services they offer and I'd…read morelike to think that those who have said they had an experience with rude people, perhaps misinterpreted busy answers with rude answers. When I see reviews being extremely critical of a place that has always seemed great to me, i'm sad that they only gave them one chance. if I encountered a rude person I would either assume they were busy, or I'd just brush it off as that person, and not blame the whole companyunless every time I went in there I encountered that person being rude. but, they have always been polite and helpful in my experience over 30-some years. But of course, I don't know the situation so maybe they did encounter one or two people that didn't answer as kindly as they would have liked. The other day I had to call them for roadside service and I was in a hurry and told the dispatcher. I didn't really think it would help because usually most people would say they were in a hurry and probably are, but I was pleasantly surprised at how hard the tow truck driver tried to reach me quickly. It took longer than I expected and he expected, but he got stuck in traffic where a road was unexpectedly closed. I so much appreciated that he kept in touch with me, to let me know why. And I could tell he was frustrated that he couldn't get to me as quickly as he wanted to. So I knew he was trying. This experience was very positive for me, despite the fact that it took a while. But that wasn't the fault of AAA or the tow truck driver. The dispatcher at AAA went out of her way to make my experience a good one.

All the staff especially Jen & Rosa are very Pleasant & Helpful during all my visits.read more

Awesome customer service with Kristy today. So helpful and willing to go over and above. She is a…read moretrue attribute to York Traditions. Somewhat rare in these days. York Traditions stands out for their customer service.

Love this branch- the staff is always so friendly and welcoming. The inside is clean, spacious,…read morehandicap accessible. Wendy the assistant branch manager is our go to, and always quick in responding and helping. This location is always very quick through the drive through. Plenty of parking.