I love this bank. Everyone is so nice and super attentive. Although today I came at opening time…read more(9:00am) and the doors were locked. I waited twenty minutes and still no one opened the door. I double checked the hours posted on the door to make sure I wasn't getting the opening time wrong. They are supposed to open at 9. I waited until 9:20 standing at the door. I'm not sure if anyone saw me. I ended up going home. I'll try to go back later.

Well the most uniquely defining thing about this bank. Is that, it is on the rare few banks that…read morehave foreign currency on hand. The Evans location off of Washington Road Wells Fargo. I know they have more than just one form of currency but I buy Euro, there and they have it on hand. Anywhere else you have to order it and get it 1-3 days later and there is usually a delivery charge of $7.00. If you buy it there then there is no delivery charge. This information is current as 04-2019.

Coulten and Amanda are absolutely amazing! They are the reason I keep coming back even when things…read moreat the bank don't go my way. Their personalized customer service keeps me loyal!

From the owner: At First Citizens, building relationships with customers is at the center of all we do. We…read moreunderstand there is a right way and a wrong way to do business, and we choose the right way. If you're looking for a bank that cares about you, your goals and your future, come grow with us. Visit us at our Martinez, GA branch or find us online.

BL - we need another Augusta location!! Got to this NFCU Mon at 11 to withdraw a large amount (more…read morethan ATM limit) and there were 2 tellers, 11 people in waiting area, 10 people in line & All ATMs had short lines too. Left at 1145 n there were 20 people in line, 3 sitting n ATMs still busy. I like what NFCU offers but there should be no doubt we need another location!!!!!!!

I visited the NFCU in Grovetown I attempted to get assistance on an issue I left after 45 minutes…read morewith no luck. The next day I went to the NFCU is Augusta waited not long and it was worth it.. I was helped by a young lady named Amya , she was able to help me with my issue and walked me through how to fix my problem. I was giving other options I didn't think about. I would like to thank Navy Federal for hiring this young lady, she is a real asset to NFCU.

I'm a guy not a mam and it shouldn't be that complicated to deposit a check. The customer service…read morewith this bank is not good. Most of the tellers and banker are rude.

This bank is a smaller bank in the area. They do not have atms so they refund you the cost that…read moreother atms charge if you need to withdraw cash. the amount of withdraws that are free like this are dependent on the amount of money you keep in your account. At certain levels they allow you a free safety deposit box and free checks. They have banking online and give you interest for your checking account. The main draw back is that they are only open during the week with no weekend hours

Staff was amazing and helped me maneuver my accounts without the usual stress of doing it online…read more.. I definitely recommend this BANK OF AMERICA and the convenience of time -- and knowledge...

I had a stellar customer experience at this branch during lunch time today:…read moreKaarina, Andre and the senior lady at the reception were customer-oriented. I only waited five minutes seated in a plush sofa prior to talk to Kaarina and Andre. Kaarina gave a pertinent piece of advice based on my financial situation. There was an ATM on-site. It was easy to park on their private parking lot.

Great rates and excellent service…read more People have always been polite and greet me with a smile. I do not know if they only take military and government workers along with their families. I was able to pay loans off early with no penalties.

Mrs. Mary was the ultimate banking personnel and a consummate professional. She made our banking…read moreexperience a very positive one. I would refer anyone to her for assistance with any banking need. Mr. & Mrs. Tracy Bank location: Davis Road, Augusta GA

I've been a customer for 36 years & their customer service has always been great. Especially great…read moresince I can use the app to make deposits.

Always greeted as soon as I walk in, and the staff is consistently friendly and welcoming. Wait…read moretimes can be a little longer around lunch, but that's to be expected. Overall, excellent service every visit!

I came here because I recently got a new job that forces you to use their pay card for about a…read moremonth before you can sign up for direct deposit. We went inside because I wanted to move the funds from that card over to my current account. The teller was snooty and rude, made comments like, "why didn't you do it outside, it would have been faster at an ATM". I don't know, maybe because I wanted it all transferred to my account? Crazy thought right? Then she proceeded to say rudely, "well I don't know how much is on there and anyway, I need two forms of government ID.." Kinda bizarre that I'd know exactly how much is on that pay card right? And strange enough, I have the two required government issued ID cards. SO WEIRD. And I know that the coin machines have been gone for a while, and I asked how I'd deposit coins as my toddler has been collecting them. "... They've been gone about 3 years already.." YES I KNOW THEY'RE GONE. She eventually gave me those coin paper holders to fill up and bring back, but we're going to find a different branch location for future visits. The only pleasant person we encountered was the staff member who answers questions at the front podium. She gave my kiddo a pen and a few lollipops for her and her brother.