Should it really take three days to add a signatory to a savings account? Day One: The only person…read morewho is capable of doing this is at lunch. No schedule for lunchtime on the following day. Day Two: A half hour wait for the person helping the previous client, then, more than a half hour attempt (unsuccessful) to input data to accomplish said task. They'll call when they figure it out. Day Three: ???

I've never had a more worse experience with a bank before in my life.. I can not believe that my…read morelease is through you guys. You all have pretty much ruined my credit because of miss information and not handling things the right way. I'm so disappointed.

Not your Hometown Bank or saying you're a Hero? Extremely disappointed with staff and questionable…read morepolicies and practices. Do not waste your time, look to another financial institution. Take your funds elsewhere. Absolutely double thumbs down on WSB.

I love Western Bank & all the staff who are so friendly, kind , helpful & professional…read more Thank you for your great service to our community.

I would like to alert the public about a terrible business practice being done by dessert financial…read morethat has left myself and 2 other families literally homeless. They act like you are doing a loan with them but are outsourcing all FHA loans through a company called NewRez to actually do all processing and underwriting. We have been working with Cory Talbert at Desert financial Who advised all parties loans had gone through. We all moved out out of our homes only to find out the loan was not processed at all. This left us with U-Haul's packed up and no Home to live in. instead of rectifying the solution he asked for another three week extension. Upon the clothes of the three week extension, May 22, we were alerted that they underwriting still had not completed processing the loan efforts and we were stuck again, not knowing anything other than it's not his fault and they outsourced to NewRez. This Company also fails to respond or take responsibility accountability. We are all still homeless with no concrete closed date provided. I'm gonna recommend anyone that I know to stay away from these two companies as they are not reliable and will end up costing me money in the long run.

Did you know that with an account at a credit union you can do an overdraft against your checking…read moreaccount (business or personal) it just has to be active for at least 30 days? Because I had no idea. And the fee is crazy low compared to what a credit card is going to charge you. So you can borrow up to $800 against your account for a one time $30 fee. You have 45 days in which to pay this back. **Make sure not to have anything else come out of this account before this is paid off or they will charge you $30 for each occurrence. I did find this very helpful in a pinch. I'm really glad my banker told me about this service. Considering moving my other account from Wells over here, since there's also no fee for a personal account.

Pima Federal has a great fraud alert and will contact if charges are questionable. They are also…read moresuper helpful .

So happy to have a new better choice in banking. The staff here was so friendly and helpful,…read moreanswered all of my questions and I left feeling like I was a member of the family.

There was a time when I felt like this was a great place to bank. Those days are completely gone…read more The current local management is an absolute joke. I would not recommend this place to anyone that has another option. Unfortunately we do not have a lot of options in Safford, so we are stuck with it. I actually did my last Auto loan online just to avoid having to deal with the Safford Branch. Unfortunately I seemed to have just as much bad luck using the online option, and dealing with a whole different set of problems. Maybe it is a systemic problem with One Az, although I did actually have a great experience with a Virtual Team Lead named Isaac, however he was not at this branch. Overall the last two loan experiences at the Safford Branch have been less than ok.

Extremely positive experience with my auto loan! They were fast, helpful, and gave me the best…read moreinterest rate in Arizona! Everything was handled extremely professionally and I will continue to shop here for my auto loans and other banking needs.

The lobby staff were friendly yet professional. Jake G. personally assisted me and walked me…read morethrough and/or completed everything needed to meet my banking requirements during my visit.

Ideal banking institution, staffed with employees who care. Comes highly recommended.read more

Oh the Chase Bank. I think it is one of the nicest banks,…read morethat I have had accounts with. The tellers are very pleasant. One thing I have to say, there is nothing that they won't help you with. I have had a great experience with whomever is not busy, helping me in what I need. Sincerely, Odetta Howrey from Payson, AZ

My meeting with Peter Applegate was not helpful at all. He was rude and officious. He made no…read moreeffort to help me. Is there someone else who could help me ?