The ATM machine seems to be down more than it's working. Very inconvenient for people who work and…read morecan't make it in the branch during normal business hours.

Props to my former co-worker/friend who tipped me off to PFFCU a good five years ago!…read more Great earning, staff, and perks! CHASE po'd me by not being able to see my savings account online due to inactivity so I closed my account and got a much better plan here! Boom - bing - bang - DONE and happy! Glad CHASE forced my hand!

This isn't just for the bank because you actually can't call into the bank. However, this is for…read moretheir customer service. The only people that you can contact on the phone. They get you in acting like you're going to get a low interest rate on your car loans, they tell you interest rates from like 3.5% of 17% however they can't even tell you what criteria needs to be for what bracket of interest rates. I've never taken out a loan where they couldn't tell me what criteria you to meet to see if you even wanna do business with them. Technically you could have perfect credit and you can meet all the criteria and still get 17 percent interest rate if that's what they want to give you. It is a scam. Stay away from them. They lure you in on false pretense and then can't answer any questions which as a financial Institute they should be able to answer all questions. A car salesman could answer more questions about finance than their own financial institution can answer. They lost my business on that. Could've made a lot of money off my loan, I've been with the banks and their credit cards for over 15 years, I have a personal relationship with finance as well. So this leads me to believe that they have under trained staff. Ignorance is no excuse. For anyone who's reading this, in case you are unaware, as many people are, when they run your credit if you decide to not take out a loan with them, it will drop your credit by 20+ points. If you don't take the loan, it looks like you've got denied. Therefore them not being able to answer your questions properly could result in you dropping into a credit score bracket that you won't be able to get lower interest rates because they suckered you in. If you want to Bank with them, they aren't so bad they have benefits other banks don't have. But it comes the cost because there's only one location in the entire state of New Jersey.

I have been banking with Navy Federal Credit Union for 20 years and this branch has always given me…read morea top tier experience. The branch itself is clean, well organized and clearly marked for the service you are looking for that day. You are always greeted by a friendly rep at the door to ensure you're heading to the right place or getting an appointment if you aren't sure. From mortgages to car loans or other banking needs, the advisors are always incredibly patient and knowledgeable. They understand your needs, provide advice or feedback, show you the numbers and potential alternatives, and then set you up for an easy checkout experience. I could not more highly recommend NFCU and this Cherry Hill branch!

This is the best location of PNC. They bend over backwards to be nice. The thing I dislike about…read morePNC banks is their inconsistency between branches. Their policies seem to be different according to each branch which is aggrevating. What is the maximum cash you can take from the drive thru? Runnemeade is $1500, Collingswood is $2400 and Cherry Hill is $2000. And they will tell you "It's our policy, this is the maximum at all branches" This is incredibly annoying. Also, if I have the $5000 in my account why am I given such a hard time when I want to withdraw it? I've been told I have to call ahead or that the branch doesn't have it? $5000? Are you kidding me? Your a bank and its my money. Anywho, this branch has zero of these issues, hence why I go here.

Amazing people work there. They are helpful and knowledgeable on the ins and outs of banking.read more

Good service for angelic. Good rate too! Very responsive and prompt They really did a great job on…read moremine

Great bank always friendly to me. And when I brought my kids in (one verse three) they were all…read morevery helpful and nice !!

I would not recommend this branch to any person of color. Very racist and unprofessional employees…read more Very Rude, very sarcastic, and most of all they have their own policy that's different from other Wells Fargo branch I been to. I was refuse service simple because of the color of my skin. How much more can a person verified themselves if I give you a government ID, SS card, credit cards, debit card with PIN validation. Still I was refuse service. I was refuse access to my own money because those ignorant over weight employees. Didn't think a man of color can have that kind of money. This branch left a bad taste in my month about Wells Fargo. Because of my experience with this branch everything I'm in Mount laurel especially are this bank I'm afraid for my safety. I pray and hope something is done about this.

Pinnacle fed Credit Union bank merge with Garden State fed credit Union bank…read more The transition between banks is a disaster I place calls. I try to talk to somebody and I haven't received any response. I was placed in a Q with 120 people ahead of me and I'm still waiting for an answer. I have my homeowners insurance and car insurance due, and I don't even know if the checks were cash in my automatic payment because the routing number might be different from Pinnacle Bank When things settle down , I am really considering going to another bank after 36 years of service with Pinnacle Bank My main problem is I have all direct deposit and all bills paid on Automatic Payments Nick Rulli

My complaint is not directed at GSFCU but the company that they have hired for fraud. I have never…read morehad my account locked, ever by any company because Artificial Intelligence or someone who does not understand what transactions I have on my account. They have a company that is outsourced and there is a language barrier with the reps that I spoke to and they put the freeze on my account over Labor Day weekend and two other times after that because of a charge for $3.99 for a company that I have been doing business for over 30 years. I was out of town when my account was frozen, so you can imagine how frustrated I was when I was attempting to use my card at Dunkin Donuts for $9.00 and it was denied. I was unable to call the credit union, or the company that had been hired to monitor GSFCU accounts. When I finally reached the company, after the holiday then actually questioned me about my charges even though I told them that they were authorized by me! He refused, then he started going through my account and questioned me about charges that were none of his business. I felt that a total stranger from who knows where had the ability to go through my account and pick and choose what he felt was fraud. I no longer deal with GSFU due to this invasion of privacy!

For years TD bank was 5 stars with our family. We live in Northern Vermont but over time they…read morebecame impossible to deal with. Their access and customer service dropped into the toilet. First they closed the Waterbury, VT location, and move it to Stowe (rich tourist town), then they closed the Richmond, VT location making it even harder to access. This sucked but was not a huge deal because they had an ATM right near my office. Recently they have removed that ATM as well so they're now hard to get to and they have pulled all sorts of cheap anti-customer BS. We've had it! We're moving all our funds to another bank and getting fully out of TD ASAP. They seem to only want to serve the rich and corporate scum.

My TD Bank credit card was hacked. Someone fraudulently charged hotel rooms in Doha, Qatar to my…read morecard. TD Bank didn't catch the fraudulent charges. I did and reported the theft immediately. TD Bank investigated the charges and found that Im responsible. Even though I've never been out of the United States, I dont have a passport, and I was using my credit card in the US the same day that TD Bank says I was in Qatar. I've had my TD Bank account for almost 30 years and this is how I'm treated. What a joke. TD Bank is terrible

Less than one star if I could!!! Try calling there for kicks. Can't get a person on to ask about…read moreanythig else than the canned mens they have. If you call the local branch, guess what they do? They direct you to the customer service tel# where you'll be on hld forever. When I had a mortgage with them they were just as terrible. The Fed should take a look at their servicing. Its absurb and ridiculous. Long wairs mis information, getting transferred all over - its really the worst!!!

Actually less than 1 Star if I could. They took away their drive thru banking in June. A major…read moreconvenience for all their customers. I went inside and balked but was told that they want their customers to walk in for more personal service. That is BS. They want to save money. Good bye BOA