Extremely satisfied! I was able to open a new account in just less than 30 minutes. Staff were very…read morehelpful. The bank is much bigger than the other TD bank around the area and it's conveniently located near my place. It's just right off RT 17 and has a lot of parking spaces.

Good TD Bank branch. Plenty of parking. Good access. Close to Rt 17 and intersection. Always…read morefriendly helpful staff.

Today I met with John Kim regarding my sister's estate account. I could not be more satisfied with…read more the service I received from John. From the first moment he was polite and respectful of my sister's passing. He worked with me for 1.5 hours until all my questions were answered and helped navigate me through the inheritance tax issue at hand. John is commended for a job well done!

ATM is always broken. They have very limited opening hours. Staff is apathetic and doesn't care.read more

There was a misunderstanding on my part. They people at the bank were very, very kind and helped…read morewith the situation. They understand and kind.

The biggest den of thieves in the banking industry. They charge you to close your account. They…read morecharge you for a lost passbook that was never sent when the bank changed names. $60 to close an account worth $150 that I've had there for 45 years. Not out of choice, but because of their insane charges. Better to keep your money under the mattress.

I just simply do NOT understand these people that give 1 star reviews because it wasn't sunny that…read moreday or they woke up on the wrong side of the bed. I have been banking here for 5 years for personal and business reasons. And this branch is a 5 STAR branch. They are simply that good and helpful hands down. Go to NYC branches so that you can see bad costumer service 1st hand, this branch is simply not it! Keep up the great work Chase of East Rutherford!

I walk past this location everyday and 100% avoid it. I'd rather drive to another Chase. Very slow,…read morefront door was broken so you couldn't use the ATM, then the ATMs were out and there was only one bank teller at 5 pm on a weekday. It's a shit show. I've been here 8 times total of the last year with only one positive visit.

This is a very very big Chase branch. It's one of those large roman looking buildings with big…read morecolumns in the front. It's on the corner so it's easy to find. Parking: There is a parking deck behind the Chase branch used for the stores in the area. You can park in the designated spots for Chase parking for a limited time. There are also drive through kiosks right next to the parking deck where you can take care of buisness in your car. As you walk out of the parking deck and onto the street, you will see a door you can access with your Chase Debit card to the ATM only. The Chase branch itself is on the corner of the street and you have to keep walking to it. (I made the mistake of trying to find the Chase branch where the ATM was). Just keep walking! The branch inside is really nicely polished. The bankers are all very nice and friendly and they will help you with anything you need.

Horrible customer service. I moved all my accounts after many years at the Rutherford branch.read more

Great branch of BCB Bank . Phenomenal staff . Some of the stars here are Josephine, Kathy and…read moreMichael! Top notch customer service. Attentive to customers needs.

They are so slow ; no matter how long the line is , they one have 2 people working .They have no…read moresense of customer service!! It is my last time going to this branch!!

So bad. Very understaffed. Every time i go i spend more than an hour either on the teller line or…read moretwo hours waiting to talk to a desk banker. I avoid this place

Always slow service. Who could be three or four people behind the counter and no one is addressing…read morethe people online. They never say "be with you shortly" or anything. Nothing is said. Many times I just walk out tired of being ignored.

I like this place. SERVICE is very friendly, and the food is prepared very well. It's a little…read morepricey, but that's to be expected when you're in East Falls Phila.

For one one of the things that they can improve is make sure that their staff is informed about…read moretheir products... Every time you call no one ever knows anything I've gotten so much misinformation it's ridiculous. I took my money out and went elsewhere and then when I called about interest on savings account, I was told about a high-yield interest savings account so I took all the steps so I could transfer money back into Kearny federal to find out they didn't have that! Two different people in the same location told me that they had that savings account option and then when I actually try to do it, I was told oops we made a mistake... Really a Bank makes a mistake. Oh no that's why I took all my money out of Kearny and I don't care now if they have 10% interest, I'd never put it back again... They really need to up there staff education on their own products... Not to mention that their online banking is very antiquated... They only got it a few years ago I think for years they didn't have any online access when everybody else has been online for a few decades

I switched to this bank a few years ago because they offer interest earning checking accounts. I…read morelike Kearny, and this particular branch, because it reminds me of how my local bank was when I was younger before all the big banks took over the little guys. There's a much higher level of personalization in the services provided here. The operating hours may not be as great as TDbank but the level of service is worth coming here.