Unprofessional, untrustworthy, not knowledgeable, rude behaviors, v. strange branch mgr, ZERO…read moreCUSTOMER SERVICE, THEY DODGE PHONE CALLS :)

Thank you for the consistently great service. I am a long time U.S. Bank customer and I've gone to…read moremany branches but this branch is my favorite. And staff is always very helpful. If they don't know an answer, they will definitely figure it out. Thank you for taking care of me personally, and my business.

Have a banking issue with online WF and they couldn't help me but could see the issue. Recommend…read moregoing to the local branch....I dreaded going there since there in house bankers are typically not very helpful. Response was we have nothing to do with WF online banking. I explain Ned the situation and you've answered questions before about online banking. I asked is WF branches and WF online 2 separate companies.....NO. Well I walked out again disappointed and back on the back home with WF Online. Take your banking needs elsewhere and avoid WF........I know I'm going too

Absolutely horrendous. I cannot believe I still bank with Wells Fargo. I'm always sitting on hold,…read moreor waiting for someone to help me. You would think that a national bank would have their stuff figured out by now... closing my account immediately.

My savings account hacked and 5000.00 was taken out.I reported it right away to the main Us Bank…read morefraud department.They locked my account.I waited 30 min. on the phone for this by the way.The next day I went to the branch at 5250 Central Ave.I talked to Gus.He set up a new account and all the other hoops that come with it.He had no clue how I got ripped off.He gave me a temp debit card to use.After this I needed to get in touch with him.No call back.Yesterday I get an e mail that the transfer was returned to me.WTF? I still can't get into my account to see whats going on.Today is Friday.I've called Gus 3 times since yesterday and e mailed him.No reply.There is no way he can be that busy.This is important and he keeps blowing me off.I called the branch too.I couldn't talk to a real person This NOT how you treat customers.!!!Time for a new bank. This is BS. !!!

Saturday morning. My somewhat negative experience began when…read moreI tried calling and repeatedly and got no answer. Two different branch locations. That's not cool, USBank. At the bank itself, I waited over an hour to get my 1-minute issue addressed. That's ok, times are challenging. The staff I associated with were all friendly and appeared to be hard working. I can handle slow service (waiting); but I think no service (ignoring your phones altogether) is unacceptable. That said, I won't be in a rush to change banks over this, but it will weigh on my mind when the time comes to reconsider my banking options. The slow service: 3 stars The friendly service: 5 stars The unanswered calls: 1 star

These people got me into a decent car at a decent rate with bumper to bumper full coverage extended…read morewarranty after 2 other credit unions and my bank I have banked with for years turned me down even with $2000 down payment.

Great people, I Had a wonderful first time loaning experience. Rory made it very quick and easy for…read moreme all and all I was out in about 15mins so

This is the only branch that I plan to visit and it is close to home. The building looks brand new…read more When you walk in, everything is so well laid out in a circular building, with bright colors and happy paintings on the walls. Best of all they have friendly tellers and that cafe section is the winner for me! They have those amazing latte and espresso maker machines for customers! Definitely the big draw for me to go to this branch compared to the one on Central Avenue.

Terrible customer service and a general lack of consistency, understanding of policies and regard…read morefor customers.