I Used this location as a member of the Local Government Federal Credit Union. I had some coins to…read morecash in. I love that members can use the coin counter to easily pour in a mixture all types of US coins to be counted. The credit union does not charge for this service. I was then greeted by a friendly cashier who pleasantly handled the transaction of depositing the funds into two different accounts. The inside was clean and COVID protocol in place. I'm glad I'm a member. I haven't been disappointed at the many locations I've visited throughout the state.

Unbelievably bad bank. They will not open any business accounts that are registered in any other…read morestate. This is the most ridiculous policy I have ever heard. Awful, awful bank. Also, if you have a website, they will not open a bank account. You're not allowed to have a website. No online business whatsoever, so if you have a website, you will be declined for a bank account even if your company makes over 100 million per year. Absurd to the highest degree.

My wife and I were visiting our son (for his birthday) in the Smithfield area. I went into this…read morebank to change two $20.00 and one $10.00 bill for a crisp, new $50.00 bill. The teller asked if I had an account with them. I explained that I was visiting (and the reason for the visit) and stated that I did not have an account with any bank in this area. They refused to exchange the cash I presented for a $50.00 bill since I was not a customer. All banks have only one thing to offer. That is service. To refuse to change legal U.S. currency (which is legal tender for all debts) for a different denomination of the same value is NOT service. As I left I informed them that if we move to this area, which is a distinct possibility, we will not open an account with this bank.

I have been soooo happy with KS Bank. EVERYONE is so helpful and cheerful…read more My retirement account was recently comprised. I have so many bank drafts coming out each month, so one can only imagine the nightmare this created for me. Thank goodness for Karen's (at the Selma branch) suggestions and help to me. I highly recommend KS Bank.

Terrible bank and service. Kelly was supposed to be the person helping me, but her customer service…read morewas absolutely terrible. Will never do my banking here again.

The PNC in Downtown Smithfield was very convenient to get in and out of with the traffic lights and…read morecrosswalks. The ATM is located outside and seems very secure. I forgot to bring some cash on my little getaway so having the bank so close was a good reason to stop.

The downtown Smithfield drive through ATM is often malfunctioning! I suggested they put a note on…read morethe machine that says it cannot dispense cash, but they still have not done that. I hope they improve their customer service.