Rush order for engraved black brass went off perfectly. Fast help with artwork, same-day…read moreturnaround, perfect results. Thanks Rader's!

I had a fantastic experience with Rader's Engraving. I reached out to have a gold-plated medallion…read morecreated and engraved. Warren was wonderful to work with and was helpful in determining which product would align with what I was looking for, and within my budget. I had limited knowledge of how a gold-plated medallion was created and what was possible, but Warren patiently explained differences to me (dies vs molds) and the result was a beautiful product. Warren also made recommendations to ensure the final product was presentation-ready (a ribbon for the medallion and a keepsake box). It was delivered on-time and I couldn't be happier with the service and product I received. I would recommend Radar's Engraving and will be happy to work with them again.

My dad gave me a print of a place that had special meaning to me, and I've been meaning to get it…read moreframed for years. After looking at yelp reviews, I went to Frame It, and I'm glad I did. The canvas was crumpled from my poor care of it, and paint had therefore gotten messed up. The associate very nicely and without judgment helped me select the frame style and colors as I had no idea where to start from the hundreds of options, said they'd fix the missing paint, and I was delighted to get the beautiful, stretched out, framed, final product before Christmas!

Kurt not only did it wonderful installation of a gallery wall in my home but he also restored torn…read moredrawing of me from when I was 16 years old so it looks like there were no tears in it all and they were plenty of pictures it looks perfect! Not only do they do framing but they also have computers we can print out things from CD ROMs and send them File to print online. Re: the picture gallery wall in my home and he did an excellent job and had great suggestions about photo placement.

After 3 weeks of calling and speaking with three different people, leaving my info and reason for…read morecalling, being told the owner Elizabeth will be in tomorrow or she just texted she's on her way in the afternoon, wait a day, no return call, I call again and told that only one person can access the computer to look up orders, (her). I never received a call back. I had enough, I saved all call logs for three weeks to speak with owner, absolutely unprofessional behavior from such. Never in the office and/or screens calls she doesn't want to answer if in office. Over 35 years ago family stone was purchased, followed by engraving twenty years ago. Business was owned and operated by the parent, last 10 or so daughter has taken over I'm told. That would explain why there is NO business ethics that I see. By not responding to me and giving a courtesy call to explain why you would proceed with engraving on the stone after it was done six months earlier and the answer is clear, one has to prepay in full and get on the wait list for an engraving order. Order was placed by out of state family member, and Elizabeth took payment. After calling three other companies to inquire if they received order for engraving and was told no, along with them saying their engraver's call the office whenever they arrived at cemeteries and have questions. It's common sense that any reputable business would do the same when you see the job has been done. So here we have an engraver show up to the stone at cemetery and can see the deceased name is already on stone, but instead of stopping, he engraves the deceased name on the opposite side. Now we have to pay for removal. See there are no refunds in any case with this new owner. Once she gets your money, if there are ANY changes or problem you will lose it. Nobody can believe a business would do such a thing like this. Business ethics be damn, hope this helps some people during a difficult time with their decision, there are at least three other local businesses, with real customer service that can use computers, take your calls and call you back, with very reasonable estimates, who would NEVER have done something like this, also are in the office for you to reach them.

I had to arrange for an additional name to be engraved on a family headstone and it was easy to…read moreconduct business with this company: they were attentive, efficient and compassionate. Communication was never an issue. I was pleased with the services provided and would not hesitate to use them again if needed. I was glad to patronize a local, family-owned business.

I have known Beth for many years. She originally practiced out of a space in a building on Newbury…read moreStreet. She has done quite a few pieces for me and her work is always superlative! I had some vintage sterling flatware, and Beth recreated a monogram on the sterling teaspoons, and hard to tell the difference from the vintage hand engraving and her current hand engraving for my sterling flatware. When I have any piece great or small, Beth is the ONLY person whom I would trust to hand engrave for me. Currently I have a sterling silver baby cup for my first grand child, and I shall be visiting with Beth one day in the coming week so that I shall be able to arrange with her to engrave the cup for my grand daughter, Esmeralda.

I found Beth Perry (Hand Engraving) working assiduously on Saturday afternoon in the Jewelers's…read morebuilding near Downtown Crossing as I was looking for another sort of jeweler, an awards and plaque company in a different building. Ms. Perry was incredible - gracious, knowledgeable, courteous, and truly generous with her time, as she explained exactly what I needed for the scale at which I was operating. Those who want a REALLY high end AWARD for the superb person and can afford to link the foundry and the top HAND engraving should consult Ms. Elizabeth Perry. She showed me samples of her work. I was DEEPLY IMPRESSED - both with the work AND with her professional kindness and succinct, even-handed, meticulous manner. Beth E. Perry Hand Engraving 333 Washington Street # 412 Boston, MA 02108-5151 617-859-8805 Subway: Downtown Crossing Station

Joe and his crew at Needham Upholstery (all super nice and very skilled) do outstanding quality…read morepersonalized work, at a price that was significantly lower than other estimates I received. Even though his shop had what looked like 10 zillion upholstery samples from which to choose, Joe quickly guided us to a few options, one of which turned out to be ideal for our needs. He completely recovered two complicated recliner chairs, which now look brand new, and also plumped up the cushions on our couch. I could not ask for anything more in terms of quality workmanship and really pleasant, personalized service from a wonderful local small business. THANK YOU!

I brought my ripped up upholstery on my old piano bench to Joe at Needham Upholstery. Joe was…read moreconsistently friendly and professional. His fabric selection is extensive and the finished product is beautiful and well constructed. I highly recommend this shop to anyone who wants to refresh old furniture. The craftsmanship is excellent!

They did a great job printing photos on short notice high quality archival ones too!…read more Talk to Tom he is great!

What a fantastic experience I had with this shop and the owner, Tom. I brought in a poster from a…read moreFrench museum that featured the paintngs of my great- grandfather with the hope it could be enhanced in size, framed, etc. Tom guided me through the various options and within 15 minutes we came up with the right combination. I ordered four for family members as gifts for my children and a nephew. Yesterday I got a call from Tom saying the finished product was in and ready for pickup, which I did today. Tom expertly shrink-wrapped together the four pictures for easy transport and brought them to my vehicle. I left the shrink-wrap on since it's a gift, but you can get a sense of the quality of the frame and reproduction. Tom is the epitome of a small shop owner who cares about his workmanship and his customer service. And a great story teller.

Very Happy with RWB. When some appliance delivery/installers from the Big Box retailer in the area…read moredamaged my grandmother's hutch I was distraught with the damage inflicted. I called Restorers without Borders and they explained to me the process. They will come to the house, do the estimate and take the piece. There's a charge for this of course and I understood this. This charge is applied towards any work you do, and I knew I was going to get this piece repaired so I accepted this. They came to the house and described exactly what they could do and offered me several options on fixing the other flaws in the piece. While I was arguing with the delivery company on coverage, RWB held my piece for several weeks in their shop. I gave them the go ahead to do the work after a few weeks, and I have to say, good things come to those who wait. They delivered my piece yesterday and I have to say, it looks better than ever, and they even fixed a bunch of other issues with the table free of charge! They exceeded my expectations. They did a fantastic job, I honestly cannot even believe how they matched the finish and wood inlays of a piece of furniture that is 80+ years old. They aren't the cheapest, but for things that carry enormous sentimental value, who cares. If you have furniture you really care about, these are the guys you should use. They have been very honest and up front from the beginning. The guys that actually do the work come out to look at your furniture and they are the ones delivering it. So they really care on how careful they are with the delivery and handling of your furniture. I'm sure they aren't the cheapest, and they are probably aren't the fastest. But if being done right and quality are the most important to you, then these are the guys to use. Period end. Thank you again RWB, my grandmother would be thrilled. Now I need to yell at the kids to keep their hands off that nice table I just had fixed!

Sent an email with pictures of furniture in need of repair. Never heard back. It's almost they're…read moretoo busy for your business.

everything went well including the most positive feeling in all interactions for yearsread more

I HIGHLY recommend this wonderful small business. The owner did a gorgeous job reupholstering our…read moreliving room chair. He took such pride in all the details of the fabric on the chair, impeccable attention to detail, and the results are beautiful. He was also a pleasure to work with, incredibly responsive and eager to please. They also picked up and delivered the large chair (from our 3rd floor apt!), and expedited the finished product to accommodate our needs. I rave about this wonderful business! It also feels great to support a talented immigrant contributing his talents to our community.