Dr Randy saved my wife from surgery which another provider was pushing with the pressure of a used…read morecar salesman. He was able to utilize a soft cast to treat her broken ankle and avoid the risks, additional recovery time and rehab of surgery. We are extremely grateful and would highly recommend. The entire staff was great.

Awful practice. No one ever answers phone. No answering machine. If ur lucky, Dr. Smargissi will…read moreanswer phone but NOT tell you it's him. He's very arrogant. Dr. Gay, his partner, treated me w/the wrong diagnosis. Had he looked at my Xrays instead of guessing what the issue was he would have known. Dr. Gay never even stated in my health report where on my foot he administered the cortisone. He then gave me a boot which cost me $100 out of pocket. To top it off, they charged me personally, instead of dealing w/insurance company as other physicians offices do, to what the insurance owed them when in fact they were already paid by the insurance. In a hurry for their money. Good thing I called the insurance company or I would have sent paymet. I doubt they would have returned it if that were the case. Went to another specialist & he was absolutely off the charts. He looked at the xrays & expained what was going on. My diagnosis, sinus tarsi syndrome. Far from Planta Fasciitis Dr. Gay!

I don't usually like to give bad reviews but in this case I feel I need to. My father in law is a…read more100% disabled military veteran. He is very proud of his service to his country. Due to his experience back in the 60's and 70's he is now living with Parkinson's. Over the past few years he is finally taking advantage of the benefits that the VA has to offer. One of these benefits is a home health aide that comes to the house 3x week. We had been using Bright Hope Home Care for the past 2 years. In the beginning their aide was great and quickly became a friend to him. Unfortunately, she left for personal reasons. Over the past 9 months the service has gone downhill. There are certain regulations that the VA puts in place that the aide needs to abide by (which are different than a self-pay client). There were many instances over the past 9 months that the aide went against certain regulations. It was brought to her attention and to the attention of the Bright Hope Home Care administration many times. The feedback we got from administration was that all her clients love her. Ultimately, we had to ask for a new aide. With the new aide we dealt with service inconsistency. There were many days we didn't know if she or anyone was going to show up. Although when we asked about it, they would say they were not short staffed. The main reason for this bad review happened last week. We had decided it was time to try a new company but didn't want his service interrupted. We expressed to both the VA, Bright Hope, and the new company our intentions and planned for his service with Bright Hope end on Friday and the new company to start on Monday. When Bright Hope received this news they abruptly cancelled his service saying that they had no one to pick up the shifts for the following week. Thankfully, the new company was able to expedite their process and start on Wednesday.

Bright Hope is an outstanding choice for home health care. The admin people are responsive in…read morefinding the best professional to help your loved on. My husband and I are happy with the personal and skilled care he receives in our home.

BEYOND UNPROFESSIONAL…read more My son was supposed to be covered under my mothers insurance for the first 30 days of his life. They NEVER sent me ANY bills that were apparently not taken care of by her insurance. One of the bills was never even sent to my mothers insurance. My son was born in May, it is now OCTOBER and they sent this letter to me. This is BEYOND UNPROFESSIONAL to word something this way. We are in contact with the insurance company to get it figured out, but to get a letter that starts off with THIS??! Totally unbelievable and downright rude. I didn't have a true problem with this practice until now. We left because they didn't accept the insurance my son is on, but if I was still there I would be leaving after this. Edit to add: Just discovered a $150 lactation consultant bill when I did NOT ask to meet with the consultants at our initial visit. I was TOLD "the lactation consultant will come in and speak with you about things before you leave" and that was it. was not told i'd be charged, and I didn't ask to speak with them.

The care is amazing. They always have good care for every patient. The office experience is so nice.read more

The people are great but behind the scenes they are horrible. My doctor recommended them to me and…read moreI lost my job and was told that I can probably get my co pay dismissed. Well three weeks into it I find out that I was not approved. So not only did they put me in debt I am too far in to find another PT. If I knew from the beginning that they would not accommodate me I would have went to a different place. So if you can afford it the people are wonderful, if you are in a difficult position in life and tight with money, find another place.

Really great care with patients very professional and good place very friendly personalread more

My husband and I have been extremely pleased with the services of Dr. Phan - he has taken great…read morecare of my husband. They were able to get my husband in early to be seen, and the appointment ran very smoothly. We really appreciate his approach to hemoroidal removal and hernia repairs. We will continue to recommend him to others!

Dr. Pham missed my anal cancer. Not sure how you do that but it happened. I would not recommend…read morehim. He also blamed me for still being in pain. He said I wasn't listening to him " I did everything right but he didn't believe me. The pain was from anal

After suffering horrendous back pain for 10 days, I decided to go here. I couldn't even stand up…read morewithout help. I was greeted by the friendliest office staff I have ever met. The facilities and equipment are state of the art. My pain was a constant 2 with spikes at 8 or 9. I met with Tyler Rank who put me through a few tests that showed my problem was muscular not disk-related. He put me on a traction and Stim along with muscle therapy. My pain reduced 50% in just one visit. After two visits, my pain had reduced 80%. Now, after two weeks, I have ZERO pain. I wholeheartedly recommend the Spine and Wellness Center and Dr. Rank.

Had horrible sharp pain below left scapula. He got me right in and it was the head of the rib that…read morepopped out. Had tens stim and ultrasound. Immediate relief and so nice and accommodating. Thanks again...

Drs Ann and Steve are wonderful. Steve does excellent adjustments and I always feel better…read moreafterwards. I have been to other practitioners who wanted to do x-rays and others tests (an MRI), added on expensive additional modalities and wanted me to come in several times a week. I don't need any of that, and hate feeling pressured. Steve does targeted treatments when I need them, no expensive extras or up-selling. His rates are very reasonable, and the hours and location are convenient. Most importantly, they are genuinely caring doctors. I highly recommend them!

Staff was very caring and professional. Facility is very modern and clean. Very happy with how the…read moresurgery went and the after care they provided. Thank you!

I went to this practice to get my wisdom teeth removed and the staff was so professional, from the…read moregirl at the front desk that checked me in, the nurses that took me back to get prepped for my procedure, and Dr. Fallon who was very nice, quick, and efficient. My procedure was so fast and to be honest painless. I feel great same day after my procedure. Thank you for taking great care of me!