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    Wellspan Urgent Care

    3.0 (6 reviews)
    Closed 8:00 am - 8:00 pm

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    1 year ago

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    2 years ago

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    6 years ago

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    4 years ago

    I was able to make a reservation online, was taken back on time, it was clean and efficient. Very happy with the staff and provider. 10/10

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    Lancaster General Health - Lancaster

    Lancaster General Health - Lancaster

    2.7
    (7 reviews)
    4.8 mi

    I cannot say enough good things about our experience at Penn Medicine LG Health Urgent Care on Duke…read moreStreet. We came in after a stressful sports accident involving an open, bleeding eyebrow laceration and an alarming 'poking' sensation in the eye. From start to finish, Dr. Natalie and Nurse Cindy provided absolutely outstanding, patient-centered care. They were incredibly kind, quick and safely flushed the eye with saline drops to clear any hidden debris. Dr. Natalie expertly assessed the injury, took the time to explain exactly why medical glue and Steri-Strips were the best, least invasive choice for tight eyebrow skin. They turned a scary situation into a reassuring, and highly professional medical visit. We felt genuinely cared for and not just like a number. While we didn't catch the receptionist's name, she was also kind, quick and efficient. Thank you so much, to the entire team for your amazing skill and kindness!

    One may ask, how can you go from a five star to a two star review in just one visit? Very easily -…read moremess with my money! While I liked the way I was in/out, the friendly staff, the free parking, etc...all of that went out the door when they screwed up and sent (unnecessary) labs to the wrong lab. Didn't think a culture of the fluid they removed from an ingrown hair would need to be tested. The problem was quite obvious and relief occurred as soon as they drained it. But they insisted. Why and for what purpose? The lab came back a few days later and the treatment didn't change regardless of their findings. Because they want to pad your bill that's why. Let's just ignore the fact that my insurance requires lab to be done at Quest. Let's send it to LGH and have our patient pay for it completely out of pocket. That's the thought process of LGH....no matter what practice I go to within their network they ALWAYS manage to screw up billing. And there's no way to avoid them because they got you by the balls by having the majority of the local medical doctors/practices/urgent cares/hospitals in "their" network. We're all screwed! So not only do you need to be the patient but also your own advocate. Don't trust that their billing team of "insurance specialists" who work with these plans day in/day out will do what is required of your plan. You gotta babysit them to do their job. Every aspect of their job, every time. So there goes my paycheck,...... thanks LGH, you should be paying me for doing the job your billing team fails to do!

    Wellspan Urgent Care - urgent_care - Updated July 2026

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