One may ask, how can you go from a five star to a two star review in just one visit? Very easily -…read moremess with my money! While I liked the way I was in/out, the friendly staff, the free parking, etc...all of that went out the door when they screwed up and sent (unnecessary) labs to the wrong lab. Didn't think a culture of the fluid they removed from an ingrown hair would need to be tested. The problem was quite obvious and relief occurred as soon as they drained it. But they insisted. Why and for what purpose? The lab came back a few days later and the treatment didn't change regardless of their findings. Because they want to pad your bill that's why. Let's just ignore the fact that my insurance requires lab to be done at Quest. Let's send it to LGH and have our patient pay for it completely out of pocket. That's the thought process of LGH....no matter what practice I go to within their network they ALWAYS manage to screw up billing. And there's no way to avoid them because they got you by the balls by having the majority of the local medical doctors/practices/urgent cares/hospitals in "their" network. We're all screwed! So not only do you need to be the patient but also your own advocate. Don't trust that their billing team of "insurance specialists" who work with these plans day in/day out will do what is required of your plan. You gotta babysit them to do their job. Every aspect of their job, every time. So there goes my paycheck,...... thanks LGH, you should be paying me for doing the job your billing team fails to do!

The staff and Dr. Frank were amazing, quick, and efficient. I came in around 1130pm rushing because…read moremy toddler was running a fever and other symptoms. They were able to get her in and out within a hour and find out the cause. Very happy with the services.

We were in town for an event and my son needed medical care. We had an excellent experience. The…read moreassistant and doctor were very thorough. The wait was short and they keep you updated on the wait time on a screen in waiting room. The facility was modern and nice and clean. I would return if ever needed.

Do not come here. You will die while you wait. We came today and asked about the wait before…read moredeciding to stay. Hey there are "only" a few patients here ahead of you. Unbeknownst to us, that was only walk ins. This place lets people make appointments too. For non-urgent matters. Like a rash. So is this "urgent" care or a family practice that fills in idle time with walk ins? Greedy much? We waited 90+ minutes. And they don't seem to want to give you the real picture of how long you're going to wait. They don't want you to leave. . I would say to just go to the ER if it's truly urgent. Unless you want to come and sit in a waiting room all day. One caveat- Frank is lovely and the best PA we have ever met. So if you do come, make an appointment and request Frank.

Booked an appt ahead of time, sat in the waiting room for 30 minutes. Taken back to a room to get…read moremy blood pressure, proceeded to wait in that room for over an hour. No nurse made any attempt to check in or update me. Absolutely ridiculous service.

From the owner: UPMC Urgent Care in Lancaster is a leading urgent care center in Lancaster, Pennsylvania. This…read morefacility provides service for vaccinations, occupational health services, ear infections, or other minor injuries or illnesses. For the most up to date information about our services, the conditions we treat, or to view our contact information, please visit our website.

Firstly, I felt well cared for visiting UCC for the first time. My original appt wasn't for another…read morethree weeks, but I was given a cancellation time slot upon request. The fact that medical, dental, and pharmacy needs can all be met under one roof is very convenient.

Deceptive so they can overcharge - call themselves Urgent Care, bill as a hospital…read more I recommend avoiding this place. While the sign outside says Urgent Care, they will bill you as a hospital - which generally has a higher copay. We went there for X-rays because my insurance says that there is a certain copay for X-rays at an urgent care. When we get the bill, we find that it was billed as a hospital out patient visit - costing a lot more! This is flat out deceptive! They put huge signs up saying "Urgent Care" when they are not that. I hate it when people decieve me inorder to make money. There is another Urgent Care over on 272 near the CVS. I'd recommend going there instead.

We went to urgent care because my boyfriend fell and injured his foot, luckily it wasn't broken…read more The staff were very nice. The receptionist Iris was wonderful, we were having problems with the insurance and Iris was very caring and patient and helped us to resolve the insurance issue.

Dr. Avandanian is wonderful, so are Sandy and Cheryl, the CRNP's there...my recommendation is not…read moreto see Dr. Weber, I can't tell you how many times I saw him and he misdiagnosed me...but Dr. A was there to help!!

This used to be a great family practice, until Well Span takeover! They lost who I feel was their…read morebest doctor. That is Dr Weber. I recently changed PCP's because my health is not good at all. Dr. Weber knew my health like the back of his hand. Then after he left (due to takeover) I was assigned to a new CRNP. My health issues, mainly terrible coronary artery disease and two open heart surgeries and then a pacemaker to top it off. I did not feel I was any longer getting the care that I needed. For them to assign a complicated heart patient to a CRNP makes not a bit of sense to me. I gave the guy a chance. A much longer chance than deserved. If I had rated Lake st. prior to Well Spans takeover I would have given it 5 stars! Now everyone seems like they are walking on glass shards there. Kind of like they are in fear of losing their jobs. Maybe the CRNP will be fine for someone that has a common cold or something simpler than CAD and many other ailments. But after being a patient there for well over 5 years, it was not hard to notice the huge change in the care and not having my messages returned was the last straw for me.