We typically have had a great experience over the last two years at this office. We love the doctors and the nurses are phenomenal! However today, Brook, the receptionists decided to talk badly about us to a co worker while not realizing we were listening while waiting against the wall seating. So unprofessional!
She asked my 17 year old daughter and myself to confirm our phone number and I asked her " my number or my daughters? " She rolled her eyes and said " she is a child so we need an adults number" she apparently found it appalling that I would ask . I understand that the office needs an adult number. My almost adult daughter drives and pics up her own prescriptions so it could have easily been my daughter's number she needed. So petty.... if she is this bored she should find a more dramatic job! I would normally dismiss this but then she was on the phone with what seemed to be a patient and was rolling her eyes and proceeded to talk badly about the mother on the phone. It's a small office so Brook should keep her mouth and opinions to herself. There are cameras so I hope you go and look for yourselves! Just because one puts their hand up against their mouth and turns their chair a bit to their coworkers does not prevent someone from hearing! Don't let them tell you it had nothing to do with us because we heard almost every word. I stood their staring at Brook with her chair turned while the other receptionist saw me and tried to warn Brook but she kept talking! They did the same thing after we left.... look at the videos! 12/07/2018 around 2:10 and left around 3:45. We were there to see Dr. Atony, who is great by the way ! If this happens again, we will find another office! Please look at the evidence on the camera! It's appalling! I had time in the waiting room and made up my mind I was going to write this review especially after hearing her talk badly about some else. I hesitated for I know people can make mistakes. When she did the same thing as we left, I added these final thoughts and hit "POST"! read more