BEST HOSPITAL EVER! I have never been so well taken care of or felt so genuinely welcome at a…read morehospital. The whole staff really works well together, they do something called "shared nursing" or "team nursing"... no wait group nursing? I don't remember exactly what the super nice manager called it but it was something cute and clever that perfectly describes how they do things here, they're fast, efficient, kind, gentle, genuine, caring and professional. I feel like I could request a foot rub and a warm home cooked meal and they'd accommodate me lol, thank you guys!

My wife had a total knee replacement & everything from check in, info on procedure, surgery,…read morerecovery, return to room care via staff, PT, and dismissal was excellent even though staff was extremely busy. Oh, and the food was excellent.

One of the best hospitals and in fact it is the only trauma one center between Atlanta and…read moreFlorida...all that aside I've been to the hospital several times and every visit they treat you with so much respect and dignity. They gave me the information I needed along with the medication for my condition.

We visited Southside Medical Center on Lyon Street for a sports physical since my daughter needed…read moreone before track tryouts. The process overall was smooth and efficient. I'll be honest--the day before our appointment, the front desk staff member we spoke with was a little rude, which was discouraging. However, on the actual day of our appointment, there was a different person at the front desk and she was friendly, welcoming, and very helpful, which made a big difference. As for the doctor, he was absolutely amazing. You could truly tell that he takes pride in his work and genuinely enjoys what he does. He was thorough, patient, and made my daughter feel comfortable throughout the visit. Despite the small hiccup the day before, our experience was very positive, and I would definitely recommend Southside Medical Center. It's a great place with a doctor who clearly cares about his patients.

Dr Willie Adams is great and I travel 55 minutes to this clinic just to see him. This location is…read moreclean and the office staff is great

Shut down!!!! And a whole new hospital and all new dr, nurses and techs…read more I hate this hospital they hurt my sister and did more damage than good now she is at a hospital in Macon so they can fix what they messed up!!! Caused her a lot of unnecessary pain, trauma and stress!! I'm trying to talk her in to Suing and as of now. She is!!!! I'm behind her 100% I was with her most of the time so I can help and I also have a few others that did see her being miss treated!!! This hospital should be shutdown

Go anywhere else but here! They did not listen to my concerns repeated test that I had just had…read moredone at my doctors office, and didn't even run the first test on me. They sat me in the hallway in a chair for hours and completely ignored me. Except to collect my co-pay of course.

I took my daughter, who has a disability, to St Mary's Emergency Room this morning where she saw…read moreDr. Burgess. The care was exceptional from start to finish. All staff were caring and courteous as well as knowledgeable. This is a wonderful hospital staffed by top notch people.

I have been to the hospital on several occasions and I cannot say enough about this hospital!…read more The first time we went to the ER, my child had swallowed a button cell battery. I immediately called poison control, and they patched me through to the Battery Ingestion Center (yes, it's real.) After giving them my sons information, battery type, and the closest hospital. they instructed me to get there asap. I was literally 8 minutes away at this time. When I arrived, the doctors already had a plan in place for my child, x-ray technicians waiting, and the had alerted the helicopter that we might need them. This all within the 8 minute drive! Luckily, my son had a good prognosis, and none of that was needed, but I am impressed by their urgency.

I apologize for the length of this post. I have had to have a few procedures since 2022. All,…read moreexcept one, have been preformed at Piedmont Henry. I would like to break my review into sections. DOCTORS and theirs PAs: I have been treated by Dr. Choi, Dr. Orcutt, Dr. Schmidt, Dr Nourbakhsh and Dr. Wimbush. I received excellent care and attention from each one. I have to address Daniel Brown. by himself. He is a PA but he has been invaluable in my care throughout. Dr. Wimbush literally saved my life by recognizing I had blood clots and sending me out for evaluation. She also recognized the pain I was having in my neck needed immediate attention and sent me to Dr. Choi. She and Jessica (her PA) have left Piedmont and I consider that a great loss for this hospital. I can't begin to tell you all the things she did for me. It would make this post longer than it will be. Dr. Choi performed my Cervical surgery. He did a wonderful job. He wasn't the best when it comes to communication but that's why you have to do your research. He has left the hospital too. Dr. Nourbakhsh performed my spinal surgery and he did an excellent job. I have suffered from serious back pain for years and just recently could barely walk. I am 100% better now and any pain I have is nothing compared to where I was. I am very happy. Dr Orcutt performed my scope on my knee and will be performing my total knee replacement in about 24 hours. I have complete confidence in his abilities. That's where your research comes into play. I'm not looking forward to the surgery and pain but I'm confident I am in good hands. Unfortunately he is leaving next year. Dr. Schmidt was the first Dr. I encounter here. He evaluated me after I came here from another practice after they were ready to do hip surgery without doing their own evaluation. I ran. He let me know I have a few miles left on these worn hips. I was grateful. Daniel Brown has been the person giving me shots, discussing my options and keeping me out of pain as much as possible. He has a way of putting you at ease and working with you to keep you moving until you get up the nerve to have surgery. He is leaving with Dr Orcutt and will be a great loss to this hospital. Thanks to all of you for the care I have received in your hands. THE STAFF: The clinical staff is great!!! THE EMERGENCY ROOM: A total NO GO!!! I pray I never have to go there again. I can address these in a different post of you are interested.

These people allegedly will try to isolate when you're giving birth, especially when you're…read moreundergoing a C-section. Never come here if you're an expecting mothering.

Nasty hospital with a bed bugs infestation. We were promised reimbursement for our belongings…read moredestroyed by the bed bugs by the COO and he lied. We were just notified that he is not paying. Do not take your family members there. Go to Atrium instead.

I recently had to have surgery for some hernia repairs. I was dubious about being hospitalized due…read moreto the virus situation. I went to the emergency room at Coliseum MC and was admitted that night and the surgery done a day later. There is no way anyone can say that being hospitalised and having surgery was an enjoyable experience. At least not in my opinion. But the doctors and staff at Coliseum medical centre made this at the very least a very comfortable stay and I felt very safe as far as the virus was concerned. I was on the 5th floor. The nurses, the phlebotomists and the entire staff on the 5th floor are nothing short outstanding. The hospitalists and the entire medical entourage were very professional, competent, and attentive with regular visits, inquiries and updates before and after surgery. The surgery was performed with robotic assist by Dr. John Thomas Williams. I am looking forward to my final visit with him so I can personally thank him for his excellence. I am 73 years old and I've had 3 other laparoscopic surgeries without the benefit of the robotic assist. This stuff is nothing short of amazing in regards to the amount of pain after surgery. From a medical viewpoint we are living in the "good old days". Being hospitalized and having surgery could never be called fun. But, the attention rendered by Coliseum Medical Center, to my comfort, concerns, and condition were all attended to with excellence.

11/12/2025: Consultation with Dr. Bruner for accidents that left my entire upper-back in constant…read morepain, bicep & wrist weakness, numb & tingly fingers. MRI showed 4 cervical herniated discs, but he recommended 1-level fusion (since he's performed ~4000 fusions & ~40 ADRs). Being young and otherwise healthy, I'm anti-fusion and advocated for artificial disc replacement. Unsure if Dr. Bruner is biased/had outdated information, but he assured me that fusion DOESN'T limit mobility & that FDA only approves of 1-level ADR [untrue]. To my distaste, Dr. Bruner downplayed the difficulty of performing each surgery & mentioned how surgery makes him money. I don't play about my pain and health issues, so he eventually agreed to do ADR on my C5-6 *emphasis on C5-6* 12/18/2025 Surgery Day: I arrived at Northside 9:30am and was in pre-op for HOURS hooked up to dilaudid IV, then Dr. Bruner walks into my room saying "Ready to replace C6-7? If I cannot access C6-7 to replace, can I do a fusion there instead?" I rejected the fusion and replied "I thought we were only replacing C5-6". He checks his notes then said "Oh, you're right. I usually don't apologize but I'm sorry." Ultimately, Dr. Bruner canceled my surgery b/c my "MRI was too old" (which he should've mentioned AT LAST MONTH'S CONSULTATION), ordered me to get new MRI, and wanted to reschedule surgery to next week. Once again, Dr. Bruner suggested that I be "open-minded to fusion" & mentioned gladly performing my surgery b/c it is easy and will put money into his pockets. I urged the importance of doing my surgery soon since the new year was approaching, meaning I would have different health insurance (Kaiser Permanente) and would have to restart the whole process again. He promised that if I get ADR surgery at Emory (under KP), he would refer me to trusted fellow neurosurgeons. I left the hospital at 4:30pm after SEVEN HOURS of NOTHING. My boyfriend was also there and witnessed this ordeal. 12/24/2025: Scheduler called me to reschedule surgery date and got annoyed that I was hesitant to follow through after my TERRIBLE experience with Dr. Bruner. Her tone was like I should be grateful that Dr. Bruner is willing to take time out of his Christmas vacation to operate on me AS IF IT WASN'T HIS FAULT IN THE FIRST PLACE. 1/2026: I chose the Emory route but Dr. Bruner refused to refer me to an Emory surgeon, lol who would've thought! TLDR: RUN !!! I've been in-and-out of doctors' offices for the past 4 years, and this is BY FAR the WORST healthcare experience I've EVER had. Dr. Bruner lives up to the negative neurosurgeon stereotypes (derogatory), Advanced Neurosurgery Associate front-desk lady is rude, surgery scheduler is rude. If helping people makes you miserable, then get another job! Only Toni the PA and the medsurg tech were pleasant.

Family member was admitted some weeks ago and the staff here is great! Perhaps it depends on which…read moreunit you visit, but going to the main entrance and starting with security it was a top notch experience for each visit. There is a charge for parking (first 30 minutes is free, so no worries if you have a quick delivery). It's $3 for the whole day should you need to stay a few hours. Not sure if they validate (I don't want to have to visit the hospital that much to find out). There is both covered and uncovered parking depending on your preference. The facilities that have been renovated and are complete feel fresh and inviting. The elevators are smooth and most of the interior looks brand new [from when it was Gwinnett Medical]. Cheers to great customer service and fulfilling your duties Northside Gwinnett!

I just want to say that I do not like this "hospital" they show favoritism towards other patients…read moreand they do not care if you have a cold or you have an illness. This place just a joke, they don't actually care. They waste certain people time, they do not even want you to get well. This hospital is hell.

TERRIBLE. While nurses are super friendly and helpful, they have no control over your health…read moreissues. I was MISDIAGNOSED by medical professionals that IGNORED my issues. Labeled me confused WHEN I COULD NOT HEAR AND told them I could not hear them am hearing impaired. Treated me for a STROKE THAT I DID NOT HAVE . Told me I DID NOT HAVE HIGH blood pressure when I DO and it was that REASON I was there, was a reaction to a blood pressure medicine I was taking. They kept me for THREE days running tests that WERE NOT MY PROBLEM and did NOT treat me for what WAS my problem. Never gave me a replacement for blood pressure, ignored the pain I was in from the medicine I was taking. Said I had pain in my neck and arms WHICH IS FALSE. Told them I took medicine for my heart, they IGNORED, told them I had sleep apnea and needed a machine at night, which they IGNORED. Once they finally believed me and released me I had to go to Griffin Medical Center to get the help I STILL NEEDED, where I was treated in a DOCTORS OFFICE and released the same DAY. Now waiting on all the bills that will come in THAT I SHOULD NOT HAVE TO PAY.