Your main takeaway from this review should be: I HAD A STELLAR EXPERIENCE AT STEPHEN COOLEY REAL…read moreESTATE WITH THE FABULOUS AND INCOMPARABLE SARAH LOFTIS!!! Read on for details. I am a first-time homeowner who started my home search on Zillow in the Summer of 2024. When I was ready to view properties, Zillow matched me with Sarah Loftis, the most outstanding real estate agent I could've asked for. When I was initially browsing, my schedule was slammed. She waited patiently for things to calm down and was sure to check on me periodically, not as an agent who was trying to get a sale from a client but as a human who cared about another human. Words cannot express how much that meant to me. When things calmed down, we started looking together. We saw probably eight to twelve properties together in total. Sarah was knowledgeable about each of the listings, the market, HOAs, etc. When she didn't know the answer, she would reach out to a colleague or partner to find the answer. When I finally found the property that I thought was THE ONE, we had a big snafu with the lender from which I obtained my preapproval, which made us return to the drawing board and find another property. I WAS DEVASTATED and honestly wanted to give up. Sarah demonstrated empathy during this challenging time and allowed me a few days to grieve before making recommendations that ultimately changed my home-buying journey trajectory. Sarah connected me with a new lender and stellar lending officer, and we continued our search. Initially, we couldn't find a home that was a perfect fit like the one we had to leave behind. When I thought all was lost, Sarah called me with the specs on a new build that met ALL of my specifications and was better even on paper than the initial property I picked out. We went to see the home, and I fell in love immediately. Sarah helped me to navigate every aspect of the process. She was always available to answer every text or phone call and never left me feeling undervalued. Additionally, she was a wealth of knowledge and took the time to make sure I understood everything I signed or was asked to do throughout the process until the day of closing. We closed at the beginning of December 2024, and she still checks in weekly to ensure I'm okay. I highly recommend Sarah Loftis for helping you find your next home. She will prioritize your desires and empower you to find the right home for you. You will not be disappointed.

We listed our home in Ft Mill SC with one of his agents. His agent recommended a listing price. I…read moredisagreed with the price and raised it by $30k. The home sold in less than 30 days for about $25k more than their recommended listing price. I am accustomed to a 3% listing commission and 3% selling commission. Stephen Cooley wanted 3.5% and 2.5% to the selling broker. I told him that this did not work for me, and in my opinion, the selling broker does the majority of the work in the transaction. Their communication was awful during the process. The fact that the home sold so quickly had nothing to do with Stephen Cooley Real Estate. There are much better companies in Ft Mill, Rock Hill and Charlotte. All that can say is that I will never use this company again.

An excellent team to work with! They are geniuses at marketing properties for sellers -- and have…read morean amazing grpup of buyers agent that work hard for their clients. We have worked with them for several years and continue to be impressed by their skills. A big plus is that on top of being great at helping people buy, sell and invest in property, ithey are such a fun group of people. 2 thumbs up!

We cannot say enough about the Morrell Team! He is known for going above and beyond for his clients…read moreto make sure their home buying process is seamless! If you need a realtor, you NEED to contact Mike Morrell!

Our experience with Chris and Lacey Rowe truly was 5 star. From our first conversation on, they…read moremade us feel as if we were their top priority. Lacey and Chris were very professional, but they never made us feel rushed or pressured. They emailed us multiple listings before we met so they could get a feel for our needs and preferences which helped our time spent walking through houses more targeted and efficient. Being new to the area, we really appreciated all the information and time they spent educating us about the schools, shopping, good places to eat, traffic tips, etc. They are adept at using current technology to assist the needs of their clients. In fact, the house we ended up in we first previewed via Video Chat (Skype). Also to mention, they were able to negotiate a most reasonable price to help us close the deal.

There's no other way to describe Lacey and her team other than saying they are simply the best!!…read moreNot only was she professional and responsive at ALL times, she was also very aggressive and got us to close on our house quick. She works hard for her clients, explains everything well, is very knowledgeable, and goes the extra mile. I would recommend her and her team to anyone seeking a home whether it be your first time or not. We look forward to working with her again in the future!

Timothy's experience and the efficiency and knowledge his team possess is unparalleled by far…read more 10/10 highly recommend.

Timothy and his team always delivers on excellent customer service. He knows this market the best…read moreand always guides me in the right direction with my real estate needs.

My experience working with Kristy was awesome! I would give her 10 stars if I could. She is very…read moreknowledgeable in all aspects of the buying/selling process. She was always available to answer any questions I had and was very quick to respond. Kristy went above and beyond my expectations. She staged my home to show beautifully, installed fresh mulch in the flower beds and even painted my garage doors! She definitely goes the extra mile! We actually received an offer before my home even went on the market. Once it was on the market, we were under contract in 2 days! I can't thank her enough. If you are thinking of buying or selling a home, do yourself a favor and call Kristy. I'm so glad I did!

From the owner: I am a licensed real estate agent in both NC & SC. I work with both sellers and buyers to help them…read moreachieve success!

Hayley is amazing!! We were moving to Charlotte from out of state, and Hayley helped every step of…read morethe way. She really gets to know you as a client to help find you the best home. Hayley knows her Charlotte neighborhoods well, as this was extremely important to us in determining where we wanted to live. Finally, Hayley was an excellent negotiator and advocate for us! She went above and beyond even helping post-closing - coordinating painters, tiler, and other various contractors before we moved. Hayley is simply the best! Highly recommend her to be your Charlotte realtor

Hayley was our third realtor and she was absolutely fantastic. We were first time home buyers and…read morenot only was she patient and thorough with all of our questions but also was very responsive. We always heard back from here within 2 minutes. She made us feel really important, which was something we hadn't felt with previous realtors. We were also impressed with her work ethic. The second she stopped showing us one house, she was calling or texting saying "what about this one? I can set up a showing whenever." Then when it came to the showings she was always the first one there and the house was open and ready. Lastly we appreciated her honesty. She didn't bite her tongue or try and sell us on something she didn't have a good feeling about. She made sure we were knowledgeable and privy to all aspects of the inspections and closing procedures. There's a comfort level she provides. Not pushy in the slightest and is fun to be around. Can't recommend Hayley enough!

I picked (after much research and consideration) a n agent I liked. She really wasn't finding any…read moreproperties that fit my criteria and that was fine, I wasn't in any hurry, then out of the blue she dumps me onto another agent without even giving the courtesy to let me know she was no longer available. Complete lack of professionalism!

From the owner: At Bigach2Follow, we combine small-town service with big-time results. Based in York County, SC,…read moreand serving surrounding areas like Clover, Rock Hill, Fort Mill, Lake Wylie, and even Charlotte, NC, we know the local market inside and out. Whether you’re buying your first home, upsizing, downsizing, or searching for land without the red tape of an HOA, our team is here to simplify the process. What sets us apart? We don’t treat real estate like a transaction, we treat it like a relationship. Our clients get full access to a knowledgeable, down-to-earth team that’s focused on clear communication, local insights, and real solutions. We’re responsive, resourceful, and always ready to go the extra mile (or acre) to make your experience smooth from start to sold. Choosing Bigach2Follow means you’re backed by a team that’s committed, connected, and completely focused on your goals, not just a commission.